Sales Advisor - Tokyo Ginza Six / セールスアドバイザー - 東京 GINZA SIX

Polène

日本語版 ストックアソシエイト（ストック担当）- 東京 GINZA SIX POLÈNEについて 2016年に設立されたフランス発のレザーグッズブランド「Polène（ポレーヌ）」は、自然から着想を得た有機的なデザインと、卓越したクラフツマンシップによるタイムレスなプロダクトで知られています。 Polèneは国際的な成長を続けており、各部門において高い専門性を持つ人材の採用を進めながら、組織体制の強化を図っています。スペイン・ウブリケの工房で働く800名以上の職人たちに支えられ、バッグやジュエリーコレクションの価値をさらに高め続けています。 東京 GINZA SIXにて、店舗オペレーションと在庫管理の中核を担い、販売チームと連携しながらスムーズな顧客体験を支えていただけるストックアソシエイトを募集します。 店舗チームについて Polèneのブティックは、ブランドの世界観を体現する空間であり、国内外の幅広いお客様をお迎えしています。 東京 GINZA SIXは、来店数の多いプレミアムなリテール環境であり、正確性、スピード、柔軟性が求められます。そのため本ポジションでは、在庫管理、商品移動、販売サポートを安定して遂行できる方を求めています。 本ポジションは、ストックルーム業務を中心に、販売フロアと連携しながら、日々の店舗運営を支える非常にオペレーション色の強いポジションです。 主な業務内容 在庫管理・商品管理 * 入荷、開梱、納品対応、在庫整理を行い、ストックルームを常に整理された状態に保つ * 商品の入出荷および在庫移動を正確に管理する * 在庫状況を把握し、欠品や過剰在庫に関する情報を必要に応じて販売チームへ共有する * 商品の保管状況を最適化し、ストックスペースを効率的に管理する 販売チームサポート * 販売フロアとストックの橋渡し役として、必要な商品を迅速かつ正確に準備する * お客様対応を円滑に進めるため、販売チームと連携して商品提供を行う * 商品検索や在庫確認を通じて、販売機会の最大化をサポートする * 必要に応じて店舗内の各種オペレーションをサポートする 店舗運営・オペレーション * 店舗間の商品移動の準備、管理、記録を行う * 循環棚卸および年次棚卸に参加し、差異確認や必要な対応を行う * 在庫精度を維持するため、社内ルールやオペレーション手順を遵守する * オペレーション上の課題を把握し、改善提案を行う * 業務状況に応じて柔軟に対応し、全カテゴリーの商品知識を身につける 応募要件 * ラグジュアリー、プレミアム、ファッション、またはリテール業界における類似職種で2年以上の経験をお持ちの方 * 在庫管理、商品管理、ストック業務、または店舗オペレーションの経験をお持ちの方 * 来店数の多い環境でも、正確かつスピード感を持って対応できる方 * 自律性が高く、柔軟に優先順位を判断できる方 * 製品、クラフツマンシップ、ブランドの世界観に関心をお持ちの方 * 協調性があり、販売チームを含む周囲と連携しながら業務を進められる方 * 緊急対応力、問題解決力、細部への注意力をお持ちの方 待遇 給与は経験、スキル、社内ポリシーに基づき決定され、業績連動型インセンティブ制度があります。 Polèneは、すべての候補者に対して公平かつ倫理的な選考を行い、インクルーシブな採用プロセスを推進しています。 Stock Associate - Tokyo Ginza Six ABOUT POLÈNE Founded in 2016, Polène is a French leather goods house known for its timeless creations, combining exceptional craftsmanship with an organic design language inspired by nature. As Polène continues to grow internationally, we are strengthening our organization and investing in top talent across all functions. Supported by more than 800 artisans in our workshops in Ubrique, Spain, we continue to elevate the value and distinctiveness of our leather goods and jewelry collections. For our Tokyo Ginza Six boutique, we are looking for a Stock Associate who will play a key role in stockroom operations, inventory accuracy, and day-to-day support to the sales team. WITHIN OUR STORE TEAM Polène boutiques bring the brand universe to life and welcome a demanding local and international clientele. Located in a high-traffic premium retail environment, the Tokyo Ginza Six boutique requires strong operational discipline, accuracy, and responsiveness. This role is suited to a retail professional who can manage stockroom activity efficiently while supporting the smooth execution of store operations. This is a highly operational role focused on stock management, product flow, inventory control, and support to the sales floor. KEY RESPONSIBILITIES STOCK MANAGEMENT AND INVENTORY CONTROL * Manage incoming and outgoing product flows, including deliveries, unpacking, stock handling, and stockroom organization * Maintain an accurate and well-organized stockroom environment * Monitor stock levels and communicate shortages, overstock, and relevant inventory information when needed * Optimize stock storage and ensure efficient product handling processes SALES FLOOR SUPPORT * Act as the link between the sales floor and the stockroom by preparing requested items quickly and accurately * Support the sales team in delivering a smooth and efficient client experience * Assist with product searches, stock checks, and item availability to support sales opportunities * Provide operational support across the boutique as needed STORE OPERATIONS * Prepare, manage, and track inter-store product transfers * Participate in cycle counts and annual inventory processes, and support discrepancy follow-up when required * Follow internal stock procedures and operational guidelines to maintain inventory accuracy * Identify operational issues and contribute to process improvement * Remain flexible across daily tasks and develop strong knowledge of all product categories CANDIDATE PROFILE * Minimum 2 years of experience in a similar stock, operations, or inventory role, ideally within luxury, premium, fashion, or retail * Experience in stock management, product handling, inventory control, or store operations * Ability to work accurately and efficiently in a high-traffic retail environment * Strong autonomy, adaptability, and ability to prioritize effectively * Interest in products, craftsmanship, and the Polène brand universe * Strong collaborative mindset and ability to work closely with the sales team * Strong sense of urgency, problem-solving skills, and attention to detail COMPENSATION Compensation will be determined based on experience, skills, and company policy, and includes a performance-based incentive scheme. Polène is committed to fair, ethical, and inclusive recruitment practices for all candidates.

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STORE ADVISOR, ON FLAGSHIP STORE TOKYO GINZA IN SHORT As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment. YOUR MISSION * Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience. * Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed. * Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards. * Support daily operational tasks such as restocking shelves, updating displays, and managing product flow. * Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence. * The Team Spirit: Foster a collaborative and positive team environment. * The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service. * The Explorer Spirit: Embrace new ideas and initiatives to drive store success. * The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.   ＜仕事内容 (要約)＞ ・世界２番目の規模となる旗艦店のメンバーとして、Onのカルチャーおよびブランドストーリーを自ら体現し発信 ・お客様からの様々なお問合わせに対し、最高な顧客サービスを提供 ・プロダクトテクノロジーの理解はもちろんの事、Onのグローバルな活動やプロジェクトについて日々情報をアップデート ・在庫管理およびVMDサポート

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LEAD STORE ADVISOR, ON FLAGSHIP STORE TOKYO GINZA At a Glance As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment. Your Mission * Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence. * Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work. * Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement. * Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays. * Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices. * Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.