Retail Partnership Manager - North

Polène

POLENE Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature. In a context of strong growth and international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain. The Polène story can be written with you. Join us and contribute to this adventure as we continue to expand our retail presence and elevate the client experience across North America. JOB DESCRIPTION The Retail Operations Lead, North America is a pivotal role in bridging Polène’s global standards with the realities of the North American market. Based in New York City and reporting to the Area Manager, this person is responsible for adapting and implementing HQ strategies and operational frameworks to support both the existing retail network and upcoming store openings across the region. By partnering closely with HQ Retail teams and local boutique teams, this role ensures the strong execution of company strategy, drives operational excellence, and supports a consistent and elevated brand experience. The Retail Operations Lead plays a key role in translating global processes into practical, store-friendly solutions that fit local realities while preserving brand standards. This is a highly hands-on role. Beyond analytical rigor, the person in this position must be willing to spend significant time on the ground in boutiques to understand operational realities, identify pain points, and turn observations into clear, actionable improvements that support store teams without adding unnecessary complexity. KEY AREAS OF FOCUS * Localize and implement global operational standards across North America * Adapt and execute operational tools, frameworks, and projects from HQ * Support the local execution of retail network expansion in partnership with HQ * Facilitate communication between HQ and the North America retail network * Drive operational consistency and performance through the application of KPIs and best practices RESPONSIBILITIES SALES & PERFORMANCE ENHANCEMENT * Analyze retail reporting, including daily sales, KPIs, and traffic, and provide localized insights and actionable recommendations * Partner with HQ to follow up on global retail projects and support stores in achieving defined KPIs * Benchmark and adapt retail best practices from HQ and the market to elevate operations, service, and presentation * Collaborate with HQ Retail Operations to support the local execution of sales-driving and profitability initiatives STORE OPERATIONS EXCELLENCE * Adapt, update, and implement HQ SOPs to meet local market requirements while preserving global brand standards * Lead and support operational training to ensure protocols are understood and applied effectively in store * Refine local operational processes based on HQ guidelines, business needs, and field feedback * Manage local vendor relationships and contracts, centralizing purchasing and payment processes in line with company policy * Oversee the local execution of global standards related to uniforms, grooming, and operational tools, including associated budgets * Support new store openings by ensuring operational readiness across key workstreams such as tools, supplies, process setup, stock flow coordination, and store opening checklists STORE COMPLIANCE & STANDARDS * Ensure all local SOPs align with both HQ standards and local compliance requirements * Guarantee daily store and POS operations adhere to Polène policies and procedures * Plan and execute audits related to stock, staff administration, and store documentation in line with the global audit framework * Follow up on audit findings through corrective actions, coaching, and escalation where needed * Promote a strong compliance culture to protect employees, clients, and brand assets REQUIREMENTS * Strong analytical skills with the ability to translate data into practical, actionable, store-ready plans * Pragmatic and hands-on mindset, with the ability to operate both strategically and operationally * Strong command of Excel, PowerPoint, and digital tools; SAP knowledge is a plus * Excellent communication and influencing skills, with the ability to work effectively across HQ, stores, and cross-functional stakeholders * Strong organizational and project coordination skills, especially in fast-paced and scaling retail environments * Professional, proactive, and calm under pressure * High standards and strong attention to detail, with a commitment to operational excellence and brand consistency * Strong leadership and teamwork capabilities, with empathy and a collaborative mindset * Fluency in English, both written and spoken; French is a plus * Willingness to travel domestically and internationally as required Compensation & Benefits * Competitive salary range $70,000-$85,000. * Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them. * Dental & vision insurance with employer contributions. * 401(k) plan. * Paid Time Off, including vacation and sick time. * Employee discount on our full range of leather goods and jewelry. * Commuter benefits, for transit (pre-tax, where applicable). * Opportunities for growth within our expanding U.S. retail network. * A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.   If you’re passionate about luxury leather goods, team leadership, and performance, apply now and help define the next chapter of Polène in North America!   Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.

Too Good To Go

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions, to be exact.  🌱 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50 %+ off retail value. Alongside our app, we create educational tools, operate an end-to-end surplus food management solution, and influence legislation to help reduce food waste. 📈 Scale: We’re growing fast: Our community of 133 million registered users and 261,000+ active partners across 20 countries, have together already saved 517+ million meals from going to waste - avoiding over 1.4M tonnes of CO2e from entering the Earth’s atmosphere!  ⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in Fast Company's list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner.  YOUR MISSION Our “Too Good To Go Parcel” business is a transformative solution that enables food manufacturers to effectively reduce food waste while extracting value from surplus food. Through direct purchasing from food manufacturers, Too Good To Go carefully curates and assembles the purchased products into “Too Good To Go Parcels”, which are then offered to our users at a discount of ~50% off of original retail. Sold through our existing B2C marketplace, customers can opt to have their parcel conveniently delivered to their doorstep or pick it up from a nearby location, creating a surprise element as customers unbox their Too Good To Go Parcel. Instead of allowing these products to go to waste, manufacturers significantly decrease their environmental impact, optimise their revenue by maximising the value of saved food, and enhance product visibility in the market. The Logistics Manager is directly accountable for the operational execution, performance, and vendor account management of our logistics network within a designated cluster of markets. In this role, you will lead a team of Logistics Specialists and serve as the primary operational anchor for our 3PLs and Last Mile carriers. In this highly tactical and operational role reporting to the Head of European Logistics, you will  actively influence the Logistics strategic roadmap and work closely with our Operational Excellence teams. YOUR ROLE Operational 3PL Governance & Account Management * Performance Enforcement: Own the operational and tactical account management of 3PLs and last-mile partners. * Hold external vendors strictly accountable to established SLAs, processes and costs, in MBRs/QBRs and act as the ultimate escalation point for daily operational friction. * Own the continuous improvement roadmap with our 3PLs, aligned with internal and external needs, and proactively communicate on status and deliverables. * Customer Experience: champion the post-purchase and delivery experience by analysing care metrics and leveraging operational adjustments to increase customer retention. * Cost & Waste Control: Work closely with the Finance team to track, audit, and tightly control end-to-end supply chain operational costs, ensuring adherence to budget parameters without direct P&L ownership. Team Leadership & Execution * Team Accountability: Direct and develop a team of Logistics Specialists, taking full responsibility for their daily output, engagement, performance metrics, and tactical capability alignment.  * Operational Reporting: Own the accuracy and delivery of weekly/monthly performance reporting to the Head of European Logistics, translating daily operational order fulfilment and carrier data into clear, actionable updates and risk-mitigation plans. Cross-Functional Collaboration, Projects & Strategic Influence * Roadmap Influence: Partner with global and regional leadership to provide critical operational insights that help shape and influence the strategic roadmap for Logistics. * Commercial, Planning & Finance Synergy: Collaborate tightly with Commercial, Planning and Finance stakeholders to build a shared understanding and common goal. * Project Coordination: Own the implementation of new Logistics vendors, new operating models, new tools & processes, where necessary WHAT WE’RE LOOKING FOR Essential: * Solid experience in e-commerce operations, supply chain, or tactical logistics, ideally within a fast-moving B2C food, grocery or perishable goods environment * Proven Account Management: demonstrated track record of managing 3PLs and last-mile carriers, with a proven ability to rigorously enforce SLAs, drive external vendor accountability, while maintaining a trusted partnership. * People Management: experience directly leading, coaching, and managing the daily output of a functional operations or logistics team. * Stakeholder & Influence Skills: Excellent communication skills to effectively manage external vendors, align internal cross-functional teams, and constructively influence senior leadership regarding operational roadmaps. * Analytical Execution: strong analytical skills with a knack for deep-diving into operational data, identifying root causes of supply chain friction, and generating immediate tactical solutions. * Fluent in English. Fluent in either Dutch or German (Cluster North). Desired: * Experience managing multi-market or pan-European operational logistics networks. * Practical, day-to-day familiarity with ERP, WMS, TMS, and OMS systems and their operational integrations. OUR VALUES * We win together: Food waste is a big beast to fight. We believe in a #oneteam. * We raise the bar: We always push for more. We work smart, smash barriers and elevate one another. * We keep it simple: Our ambitions are bold but our solutions are simple. * We build a legacy: We’re proud of the change we’re driving. * We care: We always look out for each other. Caring is also about the way we do business. We do the right thing. BENEFITS * Flexible Work & Time Off * Enjoy hybrid working from our great offices, at home or abroad * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment * Additional days off for significant life events * Connection & Community * Regular social events like summer and winter parties * Coffee, snacks and fully-equipped kitchens * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Get involved and connect with our teammates around the world in our P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse Employee Resource Groups (ERGs) HOW TO APPLY * We are passionate about recruitment and grateful for your interest! Please carefully read everything written above and check out our website and international media to get a good overview of Too Good To Go. * Submit your Resume and Cover letter in English. * Please note that we only accept applications coming through our platform. Resumes and/or Cover Letters will not be accepted by email or LinkedIn direct messaging. * The application process consists of a short video call with Talent Acquisition, followed by an interview with the hiring manager, a case study and a final interview with the Head of European Logistics and the Global Director of Operations and Logistics. #LI-LO1 #LI-Hybrid A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Proton

A better internet, where privacy is the default, is possible. Building this better internet might seem daunting or even unthinkable, but at Proton, this is what we do every day. Proton was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, Proton Mail, is now the world’s largest encrypted email service. Subsequent Proton products, such as Proton VPN, Proton Calendar, and Proton Drive, give our users full control over how and with whom their data is shared. Today, Proton makes privacy universally accessible. Journalists from outlets like The Guardian and The New York Times, some of the world’s largest organizations, and people in more than 180 countries have signed up for over 70 million accounts. Our diverse and dynamic team is made up of more than 400 members representing over 40 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje, Taipei, and many more employees working remotely around the world. Join one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people. We want to create more than just one of the world’s most impactful tech companies; we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen. Purpose of the role Reporting to the Head of Partnerships, you will be responsible for the global growth of Proton VPN's affiliate program. You will manage a portfolio of strategic partners, identify new growth opportunities, negotiate commercial agreements, and develop initiatives that drive customer acquisition and revenue. This is a highly commercial role requiring a combination of relationship management, business development, strategic thinking, and data-driven decision making. The successful candidate will play a key role in scaling one of Proton's largest acquisition channels while helping establish Proton VPN as a preferred partner across the affiliate ecosystem. What you will do STRATEGIC PARTNER MANAGEMENT * Own and grow relationships with Proton VPN's most strategic affiliate partners globally. * Build joint business plans with key publishers and networks. * Conduct regular business reviews and identify opportunities for incremental growth. * Negotiate commercial agreements, placements, sponsorships, and promotional opportunities. * Establish partnerships across content commerce, influencers, strategic brand to brand, loyalty and reward, niche communities and more. BUSINESS DEVELOPMENT * Identify, recruit, and onboard new affiliate partners across priority markets. * Expand Proton VPN's presence across editorial, comparison, cashback, loyalty, student, content commerce, and emerging partner categories. * Build relationships with agencies, affiliate networks, technology partners, and industry stakeholders. * Represent Proton at industry events and conferences. COMMERCIAL GROWTH * Deliver revenue, subscription, and profitability targets. * Develop quarterly and annual growth plans. * Analyse partner performance and optimise investments accordingly. * Identify opportunities to improve partner activation, engagement, and retention. DATA & PERFORMANCE ANALYSIS * Monitor affiliate performance and identify trends, risks, and opportunities. * Produce forecasts and performance reporting for senior leadership. * Evaluate commercial investments and partnership ROI. * Track competitor activity and market developments. CROSS-FUNCTIONAL COLLABORATION * Partner closely with Product, Marketing, Creative, Analytics, and Regional teams. * Support campaign planning, launches, and seasonal promotions. * Work with internal stakeholders to improve landing page performance, conversion rates, and attribution. Job requirements ESSENTIAL * 5+ years of experience in affiliate marketing, partnerships, performance marketing, or business development. * Proven experience managing strategic affiliate partnerships. * Strong commercial negotiation skills. * Experience working with affiliate networks and tracking platforms. * Excellent analytical and reporting capabilities. * Ability to influence stakeholders across multiple teams. * Strong communication and relationship-building skills. * Experience working within a global business environment. PREFERRED QUALIFICATIONS * Experience within SaaS, cybersecurity, technology, fintech, or subscription businesses. * Familiarity with platforms such as Impact, CJ, Partnerize, Tune, Awin, or similar. * Experience managing editorial publishers, cashback partners, comparison sites, loyalty platforms, and strategic content partners. * International partnership experience across North America, Europe, and APAC. * Experience owning commercial targets and delivering measurable growth against acquisition goals. BONUS POINTS * Experience working with privacy-focused, cybersecurity, SaaS, or subscription-based businesses. * Passion for online privacy, digital rights, cybersecurity, and protecting user data. * Familiarity with the privacy and security ecosystem, including key publishers, influencers, communities, and industry trends. * Experience managing similar affiliate or partnership programs within categories such as VPN, secure email, password management, cloud storage, or broader privacy-focused technology products. SUCCESS IN THE FIRST 12 MONTHS * Grow Proton VPN's affiliate revenue and customer acquisition globally. * Strengthen relationships with strategic publishers and networks. * Launch new partnerships across key international markets. * Improve partner activation and program diversification. * Deliver measurable growth against affiliate channel targets. * Establish Proton VPN as a preferred advertiser across the affiliate ecosystem. * Develop a scalable growth roadmap for the VPN affiliate program. Why should you join Proton? * Be part of a movement - Proton is not just a product or service but a community-driven movement united by a shared vision of online freedom. Our services are open source, audited, and supported by community contributions. We give back to our community by maintaining core encryption libraries and by supporting other organizations furthering the same goals as us. Proton is free, open source, neutral, independent, and community first, while remaining financially sustainable. * Work with smart and dedicated people - Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH. * Join a strong brand - Our encrypted email service - Proton Mail - has grown to be a staple of online security and privacy. Proton has been featured in multiple popular television and film productions, such as Mr. Robot, Knives Out, Sounds of Metal, and more. * Grow with us - We’re one of Europe’s fastest-growing startups, doubling in size every year. Our growth gives you limitless career and educational opportunities as well as the opportunity to work side-by-side with many world-leading experts in their fields. * Have your voice heard - We value your opinion and encourage you to speak up and share your ideas and thoughts. At Proton, no problem is someone else’s problem. We collectively strive to do the right thing and be the undisputed best in the world at everything we do. * Benefits – these vary by location and type of contract but expect support on your vacation, parental leave, refreshment if working from the office, learning and development opportunities, equity for shared success, flexible working hours and remote work, company events and team building activities. Our Commitment to Diversity and Inclusion At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. Candidate Privacy Notice When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills. If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at careers@proton.ch. Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton. To learn more about our privacy policy, please visit our privacy policy page. #LI-ONSITE