
AE · Heverlee - Berchem - Gent - Hasselt - Groot-Bijgaarden - klantencontext
Wie zijn we? Bij AE realiseren we uitdagende digitale projecten, voor én met onze klanten. In lijn met onze slagzin “Thriving in a digital world” helpen we onze...
Wie zijn we?
Bij AE realiseren we uitdagende digitale projecten, voor én met onze klanten. In lijn met onze slagzin “Thriving in a digital world” helpen we onze klanten om te schitteren in een wereld die steeds verder digitaliseert. Door hen te helpen zich aan die wereld aan te passen, maar nog méér door hen te helpen innoveren en een stap voor te blijven.
Onze sterke focus op community werking, kennisdeling en opleiding zorgt ervoor dat we onze mensen maximaal kunnen laten groeien. Dit komt tot uiting in de resultaten van onze projecten en de tevredenheid van onze klanten.
Je toekomstige collega’s bevinden zich in uiteenlopende domeinen zoals software development, analyse, business-, software- en enterprise architectuur, quality assurance, information management, analytics, cloud, change management… . Alle facetten van digitalisering komen aan bod. We zijn er rotsvast van overtuigd dat de sleutel tot succes zit in de combinatie van deze verschillende expertisedomeinen. Op die manier vliegen we onze projecten aan en helpen we klanten optimaliseren, groeien en zichzelf heruitvinden.
Jouw rol?
Als Change expert heb je een sleutelrol in de transformatie in een klantencontext. Je garandeert de adoptie van verandering, hebt oog voor de people side van verandering en bekijkt verandering vanuit verschillende dimensies: business processen, IT applicaties en technologie tot en met rollen & verantwoordelijkheden en organisatiestructuren. In het change project word je bijgestaan door collega AE consultants zowel binnen strategische aanpak als ook in operationele rollen en specifieke projecten.
Je opdracht omvat het bepalen van de veranderingsstrategie en het opstellen en beheren van de plannen die adoptie door werknemers maximaliseert en weerstand minimaliseert, relatiebeheer met de verschillende stakeholders groepen, coachen van change agents, directie en managementleden die als change sponsors betrokken zijn, en last but not least, het ondersteunen van project teams met de integratie van change activiteiten in hun project plannen.
Je wordt betrokken zowel aan de business als aan de ICT kant van de transformatie.
Als senior consultant, speel je ook een actieve rol in de interne kenniswerking van AE, zowel in een trekkende als ondersteunde rol en laat je junior consultants groeien in change management.
JetBrains is a well-known international software development company. Ever since we started, back in 2000, we’ve strived to make the strongest, most effective developer tools on earth. Our products are used by more than 15 million users worldwide, and 88 Fortune Global 100 companies are our customers. While we’re best known in the developer community, JetBrains employs more than 2,500 internationally minded professionals working from offices across Europe, the US, the Middle East, and Asia. If you’re passionate about meaningful work, tangible impact, and a collaborative culture that favors continuous improvement, you’ll find your place here. We’re looking for a Head of Procurement to lead and transform our Procurement function on a global scale. This is a strategic leadership role where you’ll combine oversight with hands-on execution, ensuring our procurement processes are efficient, sustainable, and aligned with business growth. You’ll play a critical part in building and scaling the team, strengthening stakeholder relationships, and driving automation and process improvements. If you’re a seasoned leader with a passion for procurement excellence, transformation, and people development, this is your opportunity to shape the future of Procurement at JetBrains. AS PART OF OUR TEAM, YOU WILL: * Provide strategic leadership for the Procurement department, setting long-term direction and ensuring alignment with business priorities. * Build, scale, and adapt the team structure to meet evolving organizational needs. * Strengthen stakeholder communication and collaboration across business units and regions. * Establish Procurement as a trusted internal service function, delivering efficient, scalable, and value-driven procurement services across the organization. * Introduce fresh perspectives and best practices to modernize procurement processes and tools. * Drive automation, digitalization, and process improvements to increase efficiency and transparency. * Ensure effective cost control, risk management, and compliance with global and local regulations. * Lead vendor negotiations, supplier relationship management, and category strategy. * Mentor and develop team members, fostering a culture of accountability, growth, and continuous improvement. WE’D BE HAPPY TO HAVE YOU ON OUR TEAM IF YOU HAVE: * Proven experience in a senior procurement leadership role, ideally in an international, fast-scaling IT organization. * Strong leadership skills, with a track record of deciding and initiating action, leading and supervising, and formulating strategies and concepts. * Excellent interpersonal and communication skills, with the ability to relate and network effectively across functions, levels, and geographies. * Analytical mindset and structured approach to solving complex problems, with the ability to balance detail and big-picture strategy. * Resilience and adaptability, with proven ability to cope with pressure and setbacks while driving change. * Expertise in structuring and restructuring teams, processes, and operating models. * Strong negotiation and stakeholder management skills, with the ability to build trust at all levels. * Familiarity with procurement automation tools, ERP systems, and data-driven decision-making. * Fluency in English; additional languages are a plus. WHY JOIN US? At JetBrains, we believe great software is built by great people – and we work hard to create an environment where people perform at their best. As the Head of Procurement, you’ll play a pivotal role in transforming the way we source, partner, and scale globally, while building a future-proof Procurement organization. We also offer great perks: * Strong base salary. We offer competitive pay that reflects your skills and experience. * Flexible work location. Enjoy the freedom to work from home or from the office. * Remote work. Spend up to 30 days per year working remotely from abroad. * Extra time off. More days to relax, recharge, and do the things you love. * Medical insurance allowance. Enjoy peace of mind for you and your family * Learning and development opportunities. Access to conferences, courses, and language classes. * Language classes. Pick up the local language or sharpen your English skills. * Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. * Mental health support. To help you feel your best, we provide easy access to professional mental health services. * Sports benefit. Enjoy an on-site gym or sports club stipend. * Internal events. Join company-wide celebrations and team gatherings. Ready to build something exceptional? Join JetBrains and make your mark. *Some benefits may vary depending on location. #LI-HYBRID #LI-MH2 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As part of the Success Advisory team at Pigment, you will work alongside account teams and implementation partners to support our most strategic enterprise clients across the EMEA region in driving successful EPM adoption. Your contribution spans two dimensions: delivering change management expertise on complex client engagements, and helping scale the change management practice across the broader customer-facing organization. You will bring structured methodology and senior-level credibility to multi-stakeholder transformation programs, operating with a high degree of autonomy while remaining closely integrated with the wider Success Advisory team.
About the Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts and technical account managers work side-by-side with customers to transform how they collaborate, build and innovate—powered by agentic AI and Miro’s world-class platform. About the Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor—guiding customers through workflow optimization, driving AI-powered adoption and embedding Miro into their innovation operating models. TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. You will combine product knowledge, strategic insight, technical fluency and change management expertise to drive measurable outcomes for your customers. What you’ll do * Guide customers in designing and evolving AI-driven workflows across the Discover–Define–Deliver innovation lifecycle. * Recommend and architect integration strategies and automation opportunities utilizing Miro’s API, WebSDK & MCP that drive alignment, speed and business value. * Provide guidance on embedding Miro into the customer’s existing systems and ways of working. * Proactive Technical Optimization * Monitor platform health, engagement, usage patterns and feature adoption. * Deliver proactive, insight-driven recommendations to deepen adoption of Miro’s core and emerging AI capabilities. * Change Management & Scaling * Equip internal champions with strategies to scale adoption across departments, regions and teams. * Support customer Centers of Excellence (CoEs) with guidance on best practices, governance and deployment at scale. * Navigate organizational change to help Miro become a strategic pillar in innovation initiatives. * Strategic Alignment & Continuous Improvement * Co-facilitate Quarterly Business Reviews (QBRs) with Customer Success Managers to track progress against business goals. * Provide adoption reporting and business outcome analytics to inform ongoing strategy. What you’ll need * 5+ years in consulting, technical account management, forward deployed engineering or similar roles in enterprise SaaS. * Strong technical fluency: familiarity with APIs, integrations and enterprise IT ecosystems. * Proven ability to lead workflow optimization, platform adoption and large-scale change management initiatives. * Experience leveraging AI, prompt engineering and agentic workflows to support & enable customer use cases; familiarity with MCP and low/no code tooling a plus. * Expertise in platform analytics to drive data-informed decisions and continuous improvement. * Skilled at facilitating executive-level discussions and cross-functional workshops. * Familiarity with collaboration tooling and product/service development workflows is a plus. * Highly proactive, strategic thinker with a strong customer outcome orientation. * Willing to travel to customer sites up to 25% About the Engagement Model * Fractional Engagement Model: Support a portfolio of up to three enterprise customers at 33%, 50% or 100% dedication levels. * Strategic Advisory Focus: TAMs provide strategic vision, technical program management and workflow optimization guidance—not technical support, formal training delivery or custom development services. Why You’ll Love Working Here * You’ll help shape how the world’s leading companies innovate and collaborate in the AI-powered era. * You’ll join a highly motivated, collaborative and customer-obsessed team. * You’ll work on cutting-edge problems at the intersection of collaboration, innovation and AI. * You’ll have the opportunity to grow your career in a fast-paced, mission-driven environment. What's in it for you We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board. #LI-AN1