B2B CRM Lead - (9 Month Parental Leave Cover)

🌏 Mission:​ At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to

fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10%

of greenhouse gas emissions, to be exact.

💻 Product:​ Too Good To Go operates the world's

largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50 %+ off retail

value. Alongside our app, we create educational tools, operate an end-to-end surplus food management solution, and influence

legislation to help reduce food waste.

📈 Scale: We’re growing fast: Our community of 133 million registered users and

261,000+ active partners across 20 countries, have together already saved 517+ million meals from going to waste - avoiding over

1.4M tonnes of CO2e from entering the Earth’s atmosphere! Our partners in North America include Tim Hortons, METRO and Whole Foods

Market.

⭐️ Impact:​ We are a certified B Corp social impact company. Too Good To Go was named in

Fast Company's list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in

TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner.

In the B2B CRM

team at Too Good To Go, we empower our partner stores to fight food waste through engaging, action-oriented communications at

scale.

We’re now looking for a B2B CRM Lead to take over the reins, so that we continue bringing forth this

mission.

You'll work day to day with stakeholders across Product, Data,

Commercial, and Marketing to develop and execute against the B2B CRM roadmap. You’ll be a key evangelist for the power of B2B CRM

to retain and optimise our partner stores and their supply on the app. From product launches to experimentation to data

activations, you set the direction and are dogged in the pursuit of improving the efficiency of our retention and growth engine

cross-functionally.

You’ll also lead and advise our team of CRM Managers and freelancers – whose expertise spans both

technical and strategic – to release, optimise and scale engaging campaigns, lifecycle programmes, and partner communications

globally, both adhoc and automated. This can mean advising on new channel implementations from a strategic standpoint, exploring

the MarTech ecosystem and what it can offer for omni-channel, personalisation, and/or AI-decisioning improvements, or even

translating adhoc efforts into repeatable frameworks through experimentation.

What we're looking

for​

Our ideal candidate is an experienced leader who can recognise when business opportunities can and should

benefit from being folded into the CRM landscape. You will shine in this role if you can think big, and convince others, about how

targeted, scalable lifecycle communications align with our north star of saving more food. While we value some technical expertise

in marketing automation, CRM or B2B SaaS technologies, we also appreciate your project management skills and ability to juggle

priorities to get the job done.

• Oversee strategy behind and execution

of B2B marketing planned campaigns, lifecycle marketing automated programs and operational communications

• Prioritise

defined company priorities – and advocate for them cross-functionally – in the B2B CRM roadmap

• Work closely with

the CRM, Product, Marketing & Commercial teams to scope requests and new ideas for features, automations, adhoc comms, and

messaging formats

• Mentor team members on project prioritisation against strategic goals and establish best practices for

scalable, efficient CRM work

• Set the direction for data activation, data-driven insights and proper

reporting/attribution work to be able to understand and communicate business impact of CRM efforts, using an experimentation

framework for testing and iterative improvements

• Experience leading CRM,

retention, lifecycle or marketing automation teams

• Track record of improving B2B lifecycles, lead-gen funnels and/or SaaS

comms

• Working knowledge of Salesforce Marketing Cloud (SFMC)
• MarTech understanding of CDPs like HighTouch,

Census or Segment, and a product analytics and experimentation platform like Amplitude or MixPanel

• Strategy- and

partner-centric, with the ability to think through and deliver against what you believe our supplying partners need and want

most

• A great communicator who is able to win the hearts and minds of stakeholders across different departments

• A self-starter with an adaptable work-style - able to get results in a fast-paced environment
• A team

player - willing to go the extra mile to meet tight deadlines and an ability to inspire and motivate team members to do the

same

• Able to work effectively remotely when required

• B2B marketing background preferred; marketplace or two-sided platform experience a bonus
• Braze experience is a

bonus but not a barrier

• Knowledge of the broader Salesforce ecosystem like Sales Cloud, Service Cloud, Data Cloud or

similar

• We win

together: Food waste is a big beast to fight. We believe in a #oneteam.

• We raise the bar: We always push for more. We

work smart, smash barriers and elevate one another.

• We keep it simple: Our ambitions are bold but our solutions are

simple.

• We build a legacy: We’re proud of the change we’re driving.
• We care: We always look out for each

other. Caring is also about the way we do business. We do the right thing.

What we have to

offer ​

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you

can see real and tangible impact in your role.

• Working alongside an international community of users, partners and 1,350+

colleagues across 20 countries that are on the same important mission.

• Personal and professional development

opportunities in a fast-paced scale-up environment.

• An inclusive company culture where you can bring your authentic self

to work

• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.

• WORK FLEXIBLY:
• Enjoy hybrid working from our great offices, at

home or abroad.

• Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid

leave

• Health insurance and pension plans (subject to country of employment).
• Additional days off for significant

life events

• CELEBRATE & SOCIALISE
• Regular social events like summer and winter

parties.

• Coffee, snacks and fully-equipped kitchens.
• Get to know our community with a monthly free Surprise

Bag

• Paid volunteer time through our Shareback volunteering programme
• Women in the Workplace, P.R.I.D.E., People

of Colour and Functionally Diverse Employee Resource Groups

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website

and international media in order to get a good overview of Too Good To Go.

• Submit your CV and Cover letter in

English.

• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted

by email or LinkedIn direct messaging.

A Movement for Everyone

We

want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a

diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly

believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us

belong.

We are an equal opportunity employer and all employment is decided on the basis

of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview

process, please let us know.