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Logistics & Customer Service Coordinator - Vitamin Well Denmark

Vitamin Well / No Carbs Company (NOCCO / Barebells)
  • OrtKøbenhavn
  • OmfattningHeltid
  • Sista ansökan30 dagar kvar
  • Publicerad28 sep.

Om tjänsten

Vitamin Well Group develops premium functional drinks, snacks and protein products designed for modern, everyday life and

on-the-go consumption. Our portfolio includes Barebells, NOCCO and Vitamin Well. With over 750 employees and revenue of more than

SEK 10 billion, we are present in over 50 markets, with our headquarters in Stockholm and local teams and partners around the

world. Our growth is driven by a focus on building strong brands, creating products with uncompromising taste and clear

functionality, and consistently raising the bar across our categories.

Vitamin Well Group is expanding, and Denmark is a key growth market. To support this, we are looking for a Logistics & Customer

Service Coordinator who thrives in a fast-paced environment and is passionate about delivering excellent service. This is a

hands-on role where agility, attention to detail, and a proactive mindset are key to success.

ABOUT THE ROLE

As Logistics & Customer Service Coordinator at Vitamin Well Denmark, you will take end-to-end operational responsibility for one

of our largest customers – from sales forecasting to delivery coordination and stock-level analysis. Working closely with Sales,

you will help ensure the right products and quantities are available at the right time.

Alongside your key customer responsibility, you will be an important part of our day-to-day customer service and order management,

supporting orders and deliveries across our wider customer base and helping ensure smooth operations.

An important part of the role will also be taking ownership of our Danish website and consumer service. You will handle and follow

up on consumer inquiries and cases, ensuring that consumers receive professional and timely support and that recurring feedback or

issues are identified and communicated internally.

You will report to the Operations Manager and be based at our Danish headquarters in central Copenhagen.

KEY RESPONSIBILITIES INCLUDE:

Take end-to-end operational ownership of one of our largest customers, ensuring a smooth flow from forecast to final delivery
  • Monitor and analyse stock levels, availability, and inventory development, proactively identifying risks and taking corrective

action

  • Take operational ownership of our Danish D2C website and handle consumer service, handling consumer inquiries, complaints, and

cases professionally and efficiently

Coordinate with Sales, Logistics, and Finance on pricing, invoicing, deliveries, and other operational matters
Support the Operations team on ad hoc tasks
Identify recurring consumer and customer issues and use insights to improve processes and the overall customer experience
Continuously improve operational processes, finding smarter and more efficient ways of working

WHO ARE YOU

1-2 years of experience in customer service, order management, or a similar role
Experience with demand planning
Exceptional attention to detail and a structured approach to problem-solving
Strong analytical skills and IT-savvy mindset
The ability to work at a high pace while maintaining precision
Strong communication skills and a proactive mindset
Fluency in Danish and English

WHY JOIN US?

Be part of a fast-growing, high-energy company where decisions are made quickly
A dynamic and informal workplace with great collaboration across teams
The opportunity to develop and grow in a company that values ambition
Competitive salary and benefits

HOW TO APPLY

Application deadline: October 31st 2026

We review applications on an ongoing basis and may fill the position before the application deadline. We appreciate LinkedIn, but

to get a full picture of your experience, we ask you to also include a CV.

LIFE AT VITAMIN WELL GROUP

At Vitamin Well Group, we believe that a great workplace fuels great products. With over 750 employees worldwide, our people play

an important role in how we build brands, develop products and grow the business. Our values – innovation, courage, drive and

responsibility – shape how we work together and how we do business.

Across functions and markets, our teams are hands-on in building our brands, developing our products and making them available to

consumers around the world. We embrace an office-first principle because we believe our best ideas emerge when people come

together, share ideas, build relationships and take ownership.

Promoting active lifestyles is part of our culture. Employees can take part in run clubs, group workouts, races and sporting

events that suit different interests and fitness levels. As we continue to grow, we aim to make a positive impact by reducing our

environmental footprint, promoting active and healthy lifestyles, and acting responsibly across our value chain.

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As part of the recruitment process, we may ask you to conduct a personality test as well as a test that measures logical ability.

The purpose of the tests is to evaluate candidates as objective as possible and identify the best possible match for the role. The

tests are based on solid research and are taken through our Assessment partner.

Krav- & nyckelordscheck

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