Network Engineer

Teton is building the foundational data layer for the point of care, using real-time, multimodal AI to generate a digital twin of

the patient and care environment. Our proprietary computer-vision system enables staff to automate documentation, proactively

manage resident acuity, and streamline workflows across entire facilities. Our platform delivers unprecedented access to real-time

data insights, empowering healthcare providers with actionable intelligence to enhance decision-making and elevate care delivery.

We are looking for a Network Engineer to join our team and take ownership of troubleshooting and resolving network and

connectivity issues across our customer deployments.

Teton’s technology operates in real-world healthcare environments, which means reliable connectivity between our systems, devices,

and infrastructure is critical. When something isn’t working as expected, you’ll be the person who digs into the problem,

understands what is happening across the network and physical environment, and works with customers and their IT teams to find a

solution.

This is a hands-on and customer-facing role. You’ll spend much of your time troubleshooting network performance and connectivity,

working with Linux-based systems and helping customers get the most reliable setup possible.

• Own and troubleshoot network and connectivity issues across customer deployments, from initial investigation through

resolution.

• Troubleshoot network performance, connectivity, configuration, and infrastructure issues affecting Teton’s systems and IoT

devices.

• Understand customers’ existing network infrastructure and physical environments to identify potential sources of connectivity

and performance issues.

• Coordinate with internal engineering teams when troubleshooting points to issues that require deeper product or infrastructure

expertise.

• Document customer configurations, recurring issues, troubleshooting procedures, and solutions to make future deployments and

support more efficient.

• 3–5 years of relevant experience in network engineering, network administration, IT infrastructure, systems administration,

technical operations, or a similar hands-on technical role.

• Understanding of how applications, devices, and networks interact and the ability to systematically identify where a problem is

occurring.

• Experience working with network infrastructure and concepts such as TCP/IP, DNS, DHCP, routing, firewalls, latency, and packet

loss.

• Strong communication skills and the ability to work directly with customers and customer IT teams on technical issues.

Mindset:

• You take ownership of problems and drive them through to resolution, even when several teams or external stakeholders are

involved.

• You are comfortable operating in a fast-moving environment where the role and responsibilities will evolve as the company

grows.

• Experience from a customer-facing technical role, such as field engineering, technical support, deployment engineering, or

service delivery.

We’re a growing team of extremely hard-working and talented people. The learning curves are steep, and expanding your skill set is

not just encouraged — it’s expected. It’s a hands-on environment where you’ll be challenged, supported, and constantly learning.

We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another

9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are

looking for a ride and not just a job – jump on board 😊