Kakslauttanen Arctic Resort is one of Finland's best-known and most talked about travel destinations. This family business,
founded in 1974, is in Saariselkä, Lapland. Kakslauttanen hosts around 30,000 visitors each year, many of them from abroad. We are
looking for skilled, experienced, and service-oriented receptionists for the winter season 2026-2027. A Hotel Receptionist is the
first friendly face Guest meet, and he/she will make Guests feel welcome, manage room bookings, and assist with Guest request
during their stay.
Contract is seasonal, starting mid October- mid November until end of March 2027. We provide full hours, 112,5h/3week period.
The role will involve:
Checking Guests in and out
Assisting and guiding Guests
Booking activities, arranging transport, and so on
Answering emails and phone calls
Supporting colleagues with other tasks around the resort as required
Desired qualifications, skills, and experience:
Fluent in written and spoken English. Other languages are considered an advantage.
Bachelor's degree in Hospitality / Tourism
Previous international work experience
Good knowledge in PMS or similar
A proactive attitude and excellent customer service skills
Ability to work independently with professional attitude.
A driving license is a plus
We have two receptions serving our customers during the winter season, in East Village and in West Village.
The location of the resort is in the middle of lovely nature, and here you also have time to enjoy nature and try different
activities that you might never get to try otherwise. We have also a small gym for our staff, and possibilities to try cross
country skiing and other winter activities.
It is possible to rent an shared apartment through us, so it is easy to join us where ever you are coming from. Apartments are for
two people. In terms of employment, we follow the collective agreement of the tourism and restaurant industry, and the salary is
according to the agreement, considering the applicant's previous experience and education.
You can also read our blog to see how it's like to work at Kakslauttanen.