As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain
operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management,
executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant
impact, advance your career, and help shape the future of our retail environment.
- Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external
customers, ensuring every interaction reflects our commitment to excellence. - Team Leadership: Supervise, mentor, and motivate a
team of Store Advisors, instilling a customer-focused approach in all aspects of their work. - Product and Brand Expertise:
Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including
sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities
that enhance store visibility and customer engagement. - Operational Excellence: Assist with inventory management tasks, including
placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual
merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays.
- Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational
matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to
standard procedures and best practices. - Cross-Functional Collaboration: Work closely with store leadership to align on all store
functions, driving overall business success through teamwork and collaboration.
- 3 years of experience in retail operations or a customer-focused environment with at least one year of experience leading teams,
managing projects, or driving performance improvement initiatives. - Experience in the Outlet, Running, Fashion, or Sports
industry is a plus, but a passion for these areas is essential. - Exceptional communication and interpersonal skills, with the
ability to connect with customers and inspire your team. - A keen eye for maintaining a visually appealing store and upholding
high visual merchandising standards. - Ability to work weekends, evenings and holidays as needed. - You are fluent in English and
have a level of B2 German.
In this role, you’ll collaborate closely with Store Advisors, mentoring them to enhance their skills and ensuring they embody our
brand values in every interaction. You’ll work alongside store leadership, contributing your insights to improve operations and
customer experience. Together, you and your team will create a welcoming, efficient, and visually appealing shopping experience,
driving the store’s success and shaping the future of our retail environment.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop
holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented
atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an
Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions
related to recruitment, advancement, and retention are free of discrimination.