Community Manager

H & M Hennes & Mauritz GBC AB

Job Description WHAT YOU’LL DO As Community Manager, you’ll play a key role in growing, nurturing and engaging H&M’s online community across social and digital channels. You’ll act as the brand’s voice in the social conversation, creating meaningful interactions that strengthen relationships with our audiences and build long-term brand affinity. In this role, you will: Manage day-to-day community engagement across social media platforms and digital channels, ensuring timely, relevant and authentic interactions. Monitor conversations, trends and cultural moments, identifying opportunities for the brand to actively participate in relevant discussions. Develop and maintain a consistent brand voice that reflects H&M’s identity and values across all community interactions. Provide community insights and audience feedback to internal stakeholders, helping shape content, campaigns and customer experiences. Use sentiment analysis tools and performance data to optimise engagement strategies and improve audience experiences. Collaborate closely with other marketing teams and customer service to ensure a seamless and consistent customer journey. Contribute to H&M’s social-first marketing ambition by identifying innovative ways to strengthen community relationships, increase engagement and drive brand loyalty. WHO YOU’LL WORK WITH You’ll be part of a dynamic social marketing team, collaborating closely with colleagues across Creative, Customer Service, Marketing, Communications and Analytics. Together, you’ll ensure that the voice of our customers and communities is reflected in everything we do, while creating engaging and relevant experiences across our digital ecosystem. WHO YOU ARE We are looking for people with… 3-5 years’ experience managing online communities and social media engagement, ideally within a global consumer-facing fashion retail, lifestyle or brand. A strong understanding of social media platforms, online culture and digital consumer behaviours. Experience using social listening, sentiment analysis and community management tools. Excellent written communication skills with the ability to adapt tone and messaging to different audiences while maintaining a consistent brand voice. The ability to analyse engagement data and translate insights into actionable recommendations. Strong stakeholder management and collaboration skills across cross-functional teams. And people who are… Naturally curious about culture, trends and emerging social behaviours. Creative, proactive and confident in identifying opportunities for real-time engagement. Organised and detail-oriented, with the ability to manage multiple conversations and priorities simultaneously. Customer-centric and passionate about building meaningful relationships with communities. Adaptable, growth-minded and excited by an ever-changing digital landscape. Collaborative team players who enjoy working in a fast-paced, international environment. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. In this role, you'll have the opportunity to shape how one of the world's most recognised fashion brands connects with its audiences every day. You'll work at the intersection of culture, creativity and customer engagement, helping drive H&M’s social-first transformation while collaborating with talented colleagues from around the world. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application. Interviews will start from August, but please apply now.

Fatshark

WE ARE FATSHARK We are a critically acclaimed Swedish video game studio with about 200 experienced and skilled developers. We are most well-known for the Warhammer: Vermintide franchise, but have also helped develop a number of AAA titles and we launched the highly anticipated game Warhammer 40,000: Darktide. We have grown quite a bit over the last few years, but we still embrace the same values that we started with. We want to build the best first person co-op games together, in an approachable, fun and passion-driven way. THE ROLE As Community Manager, you’ll act as the bridge between our games and the people who play them. You'll be on the frontlines of player-facing conversation, engaging fans on our social channels, chatting in forums and Discord, and working with other teams to make sure the player voice is heard. You’ll be part of our Marketing Team and report to the Community Lead. This role is all about keeping the players updated with news from Fatshark games, handling the feedback loop between the community and our development teams, and coming up with new ways to engage the playerbase in-between bigger beats when we don’t have a lot of things to talk about. As a person, you like the challenge of coming up with new ideas, you are not afraid to lead smaller-scale projects to increase engagement, and you thrive in a marketing team that is very close to our production pipeline. You are a clear communicator, have a proven track record in copywriting and you can maneuver working with big IP-holders. You are used to working in a fast-paced team and understand that sometimes plans need to be shifted when production chains move. WHAT YOU'LL DO * Act as a public face for our games in the community, and have a positive impact on player conversations in our owned channels * Help drive and develop the community strategy — communication planning, scheduling, creating activities * Work with the production team to solicit/curate community feedback * Manage community KPIs and drive positive effects on the community * Collaborate with marketing creative and production teams to deliver community assets such as screenshots, videos, etc. * Work closely with our Digital Marketing Manager to support social media plans and engagement * Build and maintain relationships with key community ambassadors * Build and maintain relationships with key community creators/influencers REQUIRED QUALIFICATIONS * 3+ years of professional experience in community management or similar experience * Good knowledge of community sentiment tools * A good understanding of social media and influencers/content creators * Strong organizational skills and time management skills * Excellent English communication skills, both written and verbal * Deep knowledge of the community and a passion for gaming * Experience with asset creation for social media posts * Experience with basic video editing BONUS QUALIFICATIONS * Good knowledge of the Warhammer franchise, especially Warhammer 40,000 * Previous work with IP-owners * Experience with live streaming * Previous work with content creators/influencers/streamers * Understanding of project management tools such as Confluence, Jira, etc. * Past experience with engaging a live game (Games as a Service) community WHAT WE OFFER * A playful, friendly and inclusive workplace * Opportunities for personal growth with varied projects, experienced co-workers and recurring hack weeks/days * Regulated flex time and paid overtime * Occupational pension * Health benefits and health check ups * Parties, social events and team-building activities * Dog-friendly office located in central Stockholm APPLICATION DETAILS We have a policy of working 4 days in the office per week, with 1 day optional to work from home. The onboarding is being done fully in the office. We look forward to reviewing applications and will be interviewing candidates continuously until the position has been filled. Location: Stockholm (on-site) Start: ASAP Form of Employment: Permanent, full-time

Matillion

Are you ready to shape the future of data? Matillion is the company behind Maia, the AI Data Automation platform.  In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster. We started in Manchester and now we’re global - with teams across the UK, US and India. We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it. About the Role Our community is one of our most powerful assets - a space where data professionals connect, ask questions, share knowledge and grow together. Right now, it needs a step change. We're looking for a Community Manager to take ownership of that transformation someone who can take what we have today and build something genuinely world-class. This is not a passive, content-scheduling role. You'll be an organiser, a project manager and a driver of change. You'll modernise how our community looks and feels, lead the integration of AI into our community experience, manage a network of technical contributors and build the frameworks that keep everything running smoothly. If you're energised by community, comfortable with ambiguity and ready to own a project that has real visibility across the business, this is for you.