Customer Implementation Manager

atNorth is a leading Nordic data center company providing cost-effective, scalable high-density colocation and built-to-suit

services to industry-leading organizations across Iceland, Sweden, Finland, and Denmark.

With sustainability at our core, our data centers run on renewable energy and are designed according to circular economy

principles. Through innovative design, power efficiency, and intelligent operations, we deliver reliable, secure, and

high-performance infrastructure.

Headquartered in Reykjavik, Iceland, atNorth operates eight data centers across the Nordics, with additional sites under

development in Finland, Denmark, Sweden and Norway.

We combine world-class technology with a people-first culture built on collaboration, ownership, and trust, empowering our teams

to grow, take responsibility, and make a real impact.

As a Customer Implementation Manager, you will lead the successful onboarding and delivery of customer projects from contract

signature through service activation. Acting as the primary point of contact throughout the implementation lifecycle, you will

coordinate internal stakeholders, external partners, and customers to ensure projects are delivered safely, on time, and to the

highest quality standards.

You will work closely with Sales, Design, Operations, Construction, Security, Network Engineering, and Customer Success teams to

manage customer implementations ranging from colocation deployments to complex infrastructure projects.

This role requires strong project management skills, stakeholder management capabilities, and a customer-centric mindset to ensure

every implementation delivers an outstanding customer experience.

• Experience managing customer-facing projects in data centers, telecommunications, IT infrastructure, technology, or other

complex technical environments.

We believe that sustainable success starts with the wellbeing of our people. For us, an open, transparent, and inclusive culture

is more than a priority, it is the core of how we lead and innovate.

We don’t just talk about culture; we nurture it. Through regular one-to-one engagements and monthly wellbeing surveys, we listen

carefully to our teams, ensuring that every voice is heard and every opportunity for improvement is embraced.

We recognize that innovation and collaboration thrive where people feel truly connected, which is why we come together each week

to share ideas, strengthen relationships, and nurture a sense of belonging, sometimes over a simple breakfast and good

conversation.