
Plain · London
WHO IS PLAIN? Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help compani...
Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform
to help companies move beyond reactive support and build true customer relationships.
Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer
interactions, enable faster team collaboration, and supercharge their workflows with AI.
B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support
from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way
We’re hiring a Founding Data Engineer to own and evolve Plain’s data foundations: the warehouse, core models, and the
“customer/account spine” that Product, GTM, Support, and Engineering rely on to make decisions and build great experiences.
This is a hands-on role. You’ll work across our data stack and partner closely with engineering teams to keep our event taxonomy,
pipelines, and metrics clean as we scale. We expect you to be hands-on, and we’re looking for someone who can both execute and
grow into broader ownership of the data function over time. This includes owning how Plain captures, models, and surfaces data:
from warehouse foundations to in-app reporting and the data layer that will power our AI features.
established with Engineering.
anchored on a joinable customer/account spine across product, billing, and CS context.
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At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 850 experts from 69 countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. You will join a data-intensive product team responsible for building and operating core data pipelines and backend systems that model and deliver insights on global refinery operations and economics. The team works at the intersection of data engineering, backend engineering, and data science, transforming diverse industrial and market data into reliable, production-grade datasets used by customers and internal teams. This role is a senior individual contributor position, with significant ownership over data architecture, pipeline reliability, and engineering standards. You will help shape how data is engineered, validated, and delivered across the Refineries product.
THE ROLE As a Senior Data Analyst in NextEnergy Group’s Data & AI team you will lead geospatial analytics projects, mentor junior analysts and deliver high-impact insights across climate, nature and social themes. You will partner with the Environmental Social Governance (ESG) Team and wider business stakeholders; design and maintain robust spatial datasets; develop and manage web based GIS applications; and apply spatial analysis to support due diligence across UK and international investment portfolios. Through the establishment of standardised geospatial processes, auditable data workflows and high quality visualisations, you will strengthen the organisation’s evidence base for ESG reporting and decision making. By delivering actionable insights to stakeholders you will be supporting the company’s digital transformation and sustainability goals. This role is central to our strategy to become a data-driven, technology-led and AI-infused enterprise. KEY RESPONSIBILITIES * Analytics & Insight Generation: Lead spatial and environmental analysis across ESG topics, integrating survey, CAD, consultant and public datasets to identify constraints, risks and opportunities, and translating complex geospatial data into clear, actionable insight for senior stakeholders. * Reporting & Visualisation: Design, build and maintain dashboards, web applications and high‑quality cartographic outputs (ArcGIS Online, ESRI), ensuring spatial data is visualised clearly, accurately and in line with best‑practice data storytelling for both operational and strategic reporting. * Mentorship & Best Practice: Champion geospatial data quality, governance and continuous improvement by managing spatial databases, standardising workflows, documenting processes and mentoring junior analysts, fostering a culture of technical excellence, knowledge sharing and continuous learning * Data Collection & Management: Working with Data Engineering & Data Governance when relevant, own and actively manage spatial and ESG‑related datasets for analysis, ensuring data quality, integrity and compliance with GDPR and other regulation * Process Automation: Identify opportunities to automate & transform analytics & reporting processes to improve efficiency & scalability * Collaboration: Work closely with business stakeholders across the group to understand requirements, deliver solutions and support cross-functional projects * Documentation & Knowledge Sharing: Consistently document geospatial methodologies, analytical workflows and outputs, producing clear guidance and process documentation to support transparency, reproducibility and effective knowledge sharing across the wider team. * Data Quality & Governance: Support data governance initiatives by validating geospatial datasets, maintaining metadata, and ensuring compliance with internal standards and external regulatory and ESG reporting requirements. * Continuous Improvement: Stay current with industry trends, analytics best practices & emerging technologies. Proactively suggest enhancements to processes & tools SKILLS & COMPETENCIES To be successful in this role, you will demonstrate: * Technical Excellence: Advanced proficiency in geospatial platforms (ESRI, QGIS,). Experience with SQL & Excel for data manipulation and with data visualisation tools (e.g. PowerBI). Familiarity with Python, FME and cloud data platforms (e.g. Snowflake) * Storytelling: Confidence building a story around data insights as well as communicating this with business stakeholders in an understandable and engaging manner * Analytical & Problem Solving: Ability to interpret complex data and generate actionable insights. Strong attention to detail and commitment to data quality * Business Acumen: Understanding of the business processes in at least one of our data domains e.g. Asset Management, Investment Management, ESG & GIS * Leadership & Collaboration: Proven ability to mentor junior analysts and lead cross-functional projects * Time management & prioritization skills- things can get a little hectic, so the ability to effectively manage yourself and your workload is critical * Excellent communication skills in English (additional European languages are a bonus) - you must be able to organize your thoughts in a way that others find clear and compelling. Translating & presenting complex technical concepts to non-technical stakeholders. You will be expected to together well-written, grammatically correct emails and other communications. When communicating verbally * Flexibility- being an effective team player means being flexible in your approach and open to getting involved with new things, even if they are not spelt out in your job description. * Intellectual Curiosity – we are looking for someone who is truly interested in our profession and has the intellectual curiosity to delve deep into topics and bring fresh ideas to the team. * Delivery focus – it may sound obvious, but the ability to proactively churn through work at pace and deliver quality outputs matters * Passion for our mission ‘to generate a more sustainable future by leading the transition to clean energy * Our values: be a leader, build trust, be responsible, be innovative and ‘bring your alpha’. EXPERIENCE & QUALIFICATIONS * Bachelor’s or Masters degree in Geography, Geographical Information Systems (GIS) or relevant environmental or technical field or alternative relevant educational achievements (e.g. apprenticeships, arts degrees + work experience) * 4-6 years of experience in data analytics or a similar role * Dashboard design (PowerBI & Thoughtspot), remote sensing and image processing skills in context of environmental applications and assessment desirable. * Experience in geospatial data management and data engineering. * Experience with ESRI products, including ArcGIS Pro, AGOL Web Maps, Application, Dashboards, Story Boards. * Familiarity with CAD based software (e.g. AutoCAD), Web-based GIS technologies, coding (Python, R) as well as other desktop GIS software (e.g. FME, QGIS). * Experience in renewables/environmental/social assessments and across development, construction and operation stages. * The right to work in the UK or Italy WHAT WE OFFER * A busy role in a supportive team, with plenty of opportunities to learn * International scope – we operate in over 8 countries * Hybrid working * Competitive base salary and annual discretionary bonus. HOW TO APPLY If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice. DIVERSITY AND INCLUSION Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. ABOUT US NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds. * NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m. * NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target. * NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target. * NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with ~£600m raised. * NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling). WiseEnergy® is NextEnergy Group’s operating asset manager. WiseEnergy is a leading specialist operating asset manager in the solar sector. Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW. WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector. Starlight is NextEnergy Group’s development company that is active in the development phase of solar projects. It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies. NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more. NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.
THE ROLE We are seeking a technically adept Business Analyst to bridge business needs and technology solutions, focusing on functional design and outcome-driven product delivery within the Technology & Digital Services (TDS) portfolio. This role is critical in enabling NextEnergy Group’s digital transformation by ensuring requirements are clearly defined, validated, and translated into scalable, secure, and user-centric solutions. You will work closely with product managers, UX/UI designers, engineers, and data teams to capture requirements, design functional specifications, and support delivery across multiple platforms and applications. KEY RESPONSIBILITIES Requirements Gathering & Analysis * Engage stakeholders to elicit, document, and validate business requirements. * Translate business needs into functional specifications, process flows, and user stories with clear acceptance criteria. * Analyse existing workflows and identify opportunities for digitization and optimization. Functional Design & Documentation * Develop detailed functional designs, including data models, integration points, and system interactions. * Ensure designs align with architectural standards, security policies, and compliance requirements. * Maintain up-to-date documentation throughout the product lifecycle. Product Delivery & Agile Support * Collaborate with product managers and engineering teams to prioritize backlog items and ensure timely delivery. * Participate in agile ceremonies, providing clarity on requirements and functional design. * Support testing phases by validating functionality against requirements and assisting with defect resolution. Data & Integration Focus * Work with data engineering teams to define data requirements, mappings, and transformation rules. * Ensure functional designs accommodate integration with cloud platforms and analytics tools. Risk & Compliance * Partner with compliance and security teams to ensure adherence to regulatory and governance standards. * Identify and mitigate functional risks early in the design process. SKILLS & COMPETENCIES To be successful in this role, you will demonstrate: * Strong analytical and problem-solving skills with attention to detail. * Proficiency in creating functional specifications, process maps, and user stories. * Familiarity with data platforms, APIs, and integration patterns. * Excellent communication skills able to translate technical concepts for non-technical stakeholders. * Knowledge of agile delivery practices and tools (e.g., Azure DevOps). * Understanding of regulatory and compliance requirements in technology solutions. * Passion for our mission ‘to generate a more sustainable future by leading the transition to clean energy * Our values: be a leader, build trust, be responsible, be innovative and ‘bring your alpha’. EXPERIENCE & QUALIFICATIONS * Prior experience as a Business Analyst in a technology-driven environment. * Hands-on experience with functional design for complex systems and integrations. * Exposure to data platforms and analytics tools is advantageous. * Experience working in regulated industries (energy, finance, utilities, or similar). * The right to work in the UK. WHAT WE OFFER * A busy role in a supportive team, with plenty of opportunities to learn * International scope – we operate in over 8 countries * Hybrid working – we will need you in the central London (Mayfair) office at least twice a week, but you will normally be able to work remotely for the remainder of the week * 30 days’ holiday per year (3 of which are taken during the festive shutdown in December) * Private pension * BUPA Healthcare for you and qualifying dependents * Cycle to work and electric vehicle leasing schemes * Annual discretionary bonus. HOW TO APPLY If you are interested in this opportunity, please follow the link to apply or send your application to careers@nextenergygroup.com. If you have been shortlisted for the next stage, we will be in contact within 14 days. By selecting “Apply” or sending us your CV, you indicate you have read and acknowledged NextEnergy Group’s Candidate Privacy Notice. DIVERSITY AND INCLUSION Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. ABOUT US NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. Since its inception, it has been active in the development, construction, and ownership of solar assets across multiple jurisdictions. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its institutional funds. * NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, NESF manages 102 solar and energy storage assets in the UK and Italy, with a total installed capacity of 983MW and a gross asset value of £1,014m. * NextPower II (NPII): A private fund of 105 solar plants (149MW) focused on Italy, successfully divested in January 2022, delivering net IRRs exceeding its 10-12% target. * NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries (e.g., US, Spain, Italy), with $896m raised, exceeding its $750m target. * NextPower UK ESG (NPUK ESG): A private fund dedicated to new-build solar plants in the UK, with ~£600m raised. * NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and adjacent technologies like battery storage. To date, it has raised $745m, targeting $1.5bn ($2bn ceiling). WiseEnergy® is NextEnergy Group’s operating asset manager. WiseEnergy is a leading specialist operating asset manager in the solar sector. Since its founding, WiseEnergy has provided solar asset management, monitoring, technical due diligence and under construction services to over 1,500 utility-scale solar power plants with an installed total capacity in excess of 3.4 GW. WiseEnergy clients comprise leading banks and equity financiers in the energy and infrastructure sector. Starlight is NextEnergy Group’s development company that is active in the development phase of solar projects. It has developed over 100 utility-scale projects internationally and continues to progress a large pipeline of c.10GW of both green and brownfield project developments across global geographies. NextSTEP is the venture capital fund of NextEnergy Group, dedicated to investing in innovative startups in the field of environmental sustainability. The fund primarily focuses on investments in Italy and the United Kingdom but also extends its reach to the rest of Europe and the United States, targeting startups in the pre-seed and seed stages. NextSTEP pays particular attention to emerging entities from incubators, startup accelerators, universities, and research centers, supporting projects that address global challenges in crucial areas such as Climate Change, Energy Transition, CO2 Capture and Sequestration, Circular Economy, Sustainable Cities, Sustainable Mobility, Sustainable Fashion, Waste Management, Water and much more. NextEnergy Foundation is a non-profit organisation founded in 2016 by the NextEnergy Group that operates internationally and whose mission is to proactively participate in the global effort to reduce carbon emissions by providing clean energy sources in regions where they are not yet available and thereby contributing to poverty reduction. As the main sponsor of this foundation, the NextEnergy Group donates at least 5% of its consolidated net profits each year. The NextEnergy Foundation has no overhead costs and therefore 100% of the funds raised go to donations for the various projects. Since 2016, in 8 years of operation the foundation has donated more than £1.2 million, supporting over 30 projects in 27 different countries around the world.