
OpenTable · London
Please note: This is a six-month contract Location: London, UK (Hybrid Position, in office 2 days per week) With millions of diners, 60,000+ restaurant partn...
Please note: This is a six-month contract
Location: London, UK (Hybrid Position, in office 2 days per week)
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc.
(NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers
restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover
and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its
portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
OpenTable's Diner Marketing team is looking for a Manager, Digital Marketing to join us on a 6-month contract basis. In this role,
you will own and drive paid social performance across Meta and TikTok — managing campaigns end-to-end, building and iterating on
performance creative, and using data to optimize toward measurable business outcomes. This is a fully independent, high-impact
role designed for a seasoned paid social operator who can plug in quickly and deliver results without a lengthy ramp period.
You'll sit within our growth marketing function, working closely with creative, analytics, and channel teams to continuously test,
learn, and scale what works.
from initial brief through optimization, budget pacing, and performance reporting.
A/B and multivariate tests, and synthesizing learnings to inform future creative iterations.
practices, audience behaviors, and evolving ad formats.
recommendations for budget allocation across channels.
including CPA, ROAS, CTR, and CVR.
diner acquisition and retention goals.
informed thinking to the channel.
structured experimentation.
optimization decisions.
forecasting.
cross-functional partners and leadership.
measurement tools.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit
from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your
responsibilities may align with conventional business hours, there will be instances where you are expected to manage
communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with
international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and
consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring
different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture
where everyone feels welcome to be themselves.
If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you. Please
reach out to your recruiter to request any accommodations.
#LI-Hybrid
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT WE'RE LOOKING FOR We’re looking for a world class Recruiter to help build and scale our global Go-to-Market teams. This person should be excited to design and execute customized candidate recruiting plans while also being a point person for all things hiring with our hiring managers. *Must be available to commute to London regularly. 6 Month Fixed-Term Contract WHAT YOU'LL DO * Source, recruit, and hire top talent for our GTM teams, with a specific focus on Post-Sales teams like Customer Success, Global Services & Support, etc * Manage the end-to-end recruiting lifecycle from sourcing to offer acceptance * Partner with hiring managers on hiring needs and priorities to implement best-in-class talent acquisition strategies * Screen candidates and facilitate debrief sessions to identify the best talent for each role * Monitor the effectiveness of all recruiting efforts leveraging data analysis and dashboard reporting, with specific attention paid to continued flow of candidates through the recruiting pipeline * Utilise broader trends and data in the business and industry to continuously improve the company’s brand from a hiring perspective, scale recruiting processes and systems, and contribute to the broader talent acquisition strategic planning process * Mentor and provide guidance to fellow recruiting team peers to continuously develop our team WHAT YOU HAVE * Bachelor’s Degree preferred * 4+ years of full life cycle recruiting experience * Proven organisational skills and attention to detail * Ability to manage projects and simultaneously prioritise the talent acquisition flow in an environment with competing demands * A strategic and analytical mindset, with a track-record of not only reporting and analysing key recruiting metrics/data for quick-problem solving in the recruiting flow, but also contribute to developing a comprehensive recruiting plan and strategy * Bonus points: * Experience with Greenhouse ATS * Experience with candidates in the SaaS/Cloud industry is a plus WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here [https://www.braze.com/company/careers/how-we-hire#benefit-section]. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: * Competitive compensation that may include equity * Retirement and Employee Stock Purchase Plans * Flexible paid time off * Comprehensive benefit plans covering medical, dental, vision, life, and disability * Family services that include fertility benefits and equal paid parental leave * Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend * A curated in-office employee experience, designed to foster community, team connections, and innovation * Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching * Employee Resource Groups that provide supportive communities within Braze * Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision. Please contact us at talentdata.privacy@braze.com [talentdata.privacy@braze.com] for any requests or questions. To find out more about our hiring process, check out this page [https://www.braze.com/company/careers/how-we-hire]. Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at talentdata.privacy@braze.com [talentdata.privacy@braze.com] promptly after applying. A summary of the most recent bias audit results for such tool is available here [https://www.braze.com/company/legal/bias-audit-candidates]. Please see our Candidate Privacy Policy [https://www.braze.com/company/legal/privacy-policy-job-candidates] for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
ABOUT BARINGA Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. OUR GLOBAL PEOPLE FUNCTION ARE LOOKING FOR AN EXPERIENCED HR BUSINESS PARTNER TO JOIN THEM ON A 15 MONTH FTC. We have a team of dedicated and talented professionals, taking responsibility for all “people” aspects of the business. This includes the whole employee life cycle, from attracting new joiners, on-boarding, development throughout their career, ensuring they work in a balanced and healthy way, supporting them when needed, enabling efficient and effective processes throughout, every day, for their entire journey at Baringa. As we continue to grow organically, we need to ensure our people offerings are set up to enable the future size and shape of the business to operate effectively and efficiently, using the appropriate tools. Supporting the ever-evolving business needs and being a key player in the change management of the firm, is a core part of this role. WHAT YOU WILL BE DOING * Be the principal HRBP for Baringa Enablement, our Corporate function, on a 15-month fixed-term contract, looking after the full breadth of the people agenda. * HRBP roles at Baringa are very broad, so there will be plenty of scope to operate across a range of people activities, including workforce planning, talent and succession, leadership capability, performance and development, employee relations, employee engagement, reward, promotions and people insights. * Develop and own the People Plan for Baringa Enablement, translating people priorities into clear actions, ensuring progress is made by engaging the right parts of the People function, such as Reward, Recruitment and L&D, as well as wider Baringa Enablement functions, to deliver joined-up outcomes. * Build trusted relationships with senior leaders in BE, providing support, advice, coaching and constructive challenge to help them deliver the people elements of their business plans and achieve positive people and business outcomes. * Work closely with the Head of BE, who is Baringa’s COO, as well as BE function leads across People, IT, Marketing, Consulting Operations, Legal and Finance. * Use people insights, data and feedback, including engagement, attrition, performance, ER and workforce planning data, to identify risks, opportunities and emerging priorities, helping to inform decision-making and people interventions across * Support organisational change and transformation activity within BE, helping function leads navigate change and manage people impacts effectively. * Support leaders and people managers across a range of people matters, including organisational effectiveness, talent, engagement, performance and development, providing pragmatic, commercial and people-focused guidance that helps teams be set up for success. * You will manage an HR Advisor who provides dedicated support to * You will work closely with our global HRBPs to support the global BE agenda across different locations, while also providing support to BE colleagues by sharing context and flexing your approach to reflect different cultures, teams and jurisdictional requirements. YOUR SKILLS AND EXPERIENCE * Significant HR Business Partner experience, ideally gained within a professional services, consulting or partnership environment, with a track record of partnering with senior leaders to deliver business and people outcomes. * Experience operating across complex client groups or functions, with an understanding of the opportunities and challenges associated with supporting diverse and evolving business needs. * Deep employee relations expertise, including managing complex and sensitive cases independently and providing pragmatic, risk-based advice that balances legal, commercial and people considerations. * Strong knowledge of local employment legislation and market practice, with the ability to anticipate and respond to legislative changes, shaping people approaches and influencing stakeholders accordingly. * Demonstrated ability to build credibility with Partners and senior leaders, providing strategic counsel, challenge and coaching to support effective decision-making and leadership capability. * Strong organisational effectiveness and workforce planning capability, with experience translating business priorities into people strategies and interventions that drive performance, engagement and growth. * Excellent communication, influencing and stakeholder management skills, with the confidence to navigate complexity, challenge constructively and build alignment across diverse stakeholder groups. * Operates with a high degree of autonomy, sound judgement and commercial awareness, balancing local business needs with the long-term interests and values of Baringa. * Strong project and change management skills, with the ability to lead multiple strategic people initiatives simultaneously and deliver measurable outcomes. WHAT A CAREER AT BARINGA WILL GIVE YOU PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE: * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here [https://www.baringa.com/en/impact/awards/] to see some of our recent awards and how we’ve achieved this. USING BUSINESS AS A FORCE FOR GOOD. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / [https://www.baringa.com/globalassets/careers/dp-004-ukrpn---uk-recruitment-privacy-notice-pdf.pdf]EU Recruitment Privacy Notice [https://www.baringa.com/globalassets/careers/dp-005-eurpn---eu-recruitment-privacy-notice-pdf.pdf], to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com [privacy@baringa.com] For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC) [https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf], to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com [privacy@baringa.com] For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC) [https://www.baringa.com/globalassets/careers/dp-007-nerpn-amer--apac-recruitment-privacy-notice-word.pdf], to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com [privacy@baringa.com]
Location: UK Remote Status: Fully Remote (#LI-Remote) LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. POSITION OVERVIEW LivePerson is seeking a strategic, customer-focused Senior Director of Customer Experience (CX) Strategy to help the world's leading brands transform how they engage customers through AI-powered conversations. This role partners directly with executive stakeholders at enterprise brands to define and execute their long-term Customer Experience (CX) vision using LivePerson's Conversational Growth Path (CGP) Maturity Model. The Director will guide customers from foundational automation through advanced AI-driven customer engagement, creating measurable business outcomes across customer satisfaction, operational efficiency, and revenue growth. In addition to customer strategy, this leader will own LivePerson's Data Analytics and Conversational Design organizations to deliver insight-driven recommendations and exceptional conversational experiences. This is a highly visible leadership role that combines executive consulting, AI strategy, analytics, experience design, and organizational leadership. YOU WILL: KEY RESPONSIBILITIES & IMPACT CUSTOMER EXPERIENCE STRATEGY * Partner with C-level executives and senior business leaders to define enterprise-wide CX transformation strategies. * Partner with the LivePerson Sales and Success organization on Brands long term strategy * Engage with LivePerson Product & Engineering teams to provide Brand requirements and be the interface for new product introductions testing and validation. * Lead customer workshops to assess current capabilities using LivePerson's Conversational Growth Path (CGP) Maturity Model. * Develop multi-year CX roadmaps that align AI investments with business objectives, customer outcomes, and operational KPIs. * Serve as a trusted advisor on conversational AI, automation, agent experience, customer engagement, and digital transformation. * Translate customer business priorities into strategic initiatives leveraging the LivePerson platform. CONVERSATIONAL GROWTH PATH (CGP) * Champion adoption of LivePerson's CGP framework across strategic accounts. * Conduct maturity assessments and benchmark customers against industry best practices. * Build executive presentations and business cases demonstrating ROI and value realization. * Establish measurable milestones that guide customers through increasing levels of conversational AI maturity. * Drive executive alignment around roadmap priorities and investment decisions. LEAD THE CUSTOMER STRATEGY CENTER OF EXCELLENCE Provide leadership for two strategic organizations: Data Analytics * Lead a team of analysts responsible for customer performance measurement and strategic insights. * Develop executive dashboards highlighting business outcomes, customer behavior, operational performance, and AI effectiveness. * Deliver data-driven recommendations that improve containment, conversion, customer satisfaction, and operational efficiency. * Partner with Customer Success and Product teams to identify optimization opportunities. Conversational Design * Lead a team of Conversation Designers responsible for designing intuitive, engaging AI-powered customer journeys. * Establish design standards and best practices for conversational experiences. * Ensure conversation design aligns with customer business goals, brand voice, and user experience principles. * Drive continuous optimization through experimentation, analytics, and customer feedback. EXECUTIVE LEADERSHIP * Present strategic recommendations to executive leadership, including CIOs, CMOs, Heads of Customer Experience, and Contact Center leaders. * Influence executive decision-making through business cases supported by quantitative analysis. * Collaborate closely with Sales, Customer Success, Product Management, Marketing, and Services to ensure customer success. * Build repeatable methodologies, playbooks, and strategic frameworks that scale across the organization. Success in this role will be measured by: * Customer adoption of the Conversational Growth Path framework * Executive customer satisfaction and strategic engagement * Achievement of customer business outcomes and ROI * Expansion of AI capabilities across customer environments * Improvements in customer KPIs including: * CSAT * Containment * Automation Rate * Conversion * Revenue Influence * Agent Productivity * Growth and effectiveness of the Analytics and Conversational Design COEs YOU HAVE: REQUIRED SKILLS & QUALIFICATIONS * 10+ years of experience in Customer Experience, Digital Strategy, Management Consulting, Customer Success, or Enterprise SaaS. * Experience advising executive stakeholders on business transformation initiatives. * Strong understanding of contact center operations, customer experience strategy, and conversational AI. * Experience leading cross-functional teams including analytics and/or UX, conversation design, or consulting organizations. * Executive presence with exceptional presentation and communication skills. * Strong analytical skills with the ability to translate data into strategic recommendations. * Experience building customer roadmaps and executive business cases. * Ability to travel as needed to support strategic customer engagements. PREFERRED SKILLS & QUALIFICATIONS: * Experience with Conversational AI, Generative AI, or Agentic AI platforms. * Experience in enterprise consulting firms (Accenture, Deloitte, McKinsey, Bain, BCG, etc.) or customer strategy organizations. * Familiarity with CX platforms such as LivePerson, Salesforce, Genesys, NICE, Five9, Zendesk, or Adobe. * MBA or equivalent business consulting experience. OUR BENEFITS & PERKS We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees. 🏥 HEALTH & WELLBEING * Medical and Dental Insurance: Comprehensive plans to support your health needs. Wellness Resources: Access to wellbeing resources and programs including our EAP plan.Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. 💰 FINANCIAL SECURITY & GROWTH * Workplace Pension Scheme: To help you plan for your financial future, our default pension setup starts with a 5% Company contribution (when you contribute 4%) and we’ll boost our contribution to 7.5% for any employee contribution of 5% or more. * Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares, allowing you to directly share in LivePerson's success and growth. * Additional Insurances: Group Life insurance, Group Income Protection and Group Critical Illness cover. * Development: Access to internal professional development resources. 👨👩👧👦 TIME AWAY & FAMILY SUPPORT * Paid Time Off (PTO): 28 days leave (in addition to Bank Holidays). Plus, because life happens, we offer up to 5 additional Emergency Care Days once your PTO is exhausted - ensuring you're supported during unexpected family or personal situations. * Parental Leave Policy: Paid Parental Leave and Maternity support. 💻 WORKPLACE FLEXIBILITY * Remote-First Model: This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility. We also have access to WeWork space for those who wish to meet colleagues or collaborate in person. WHY YOU’LL LOVE WORKING HERE As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space. BELONGING AT LIVEPERSON: EQUAL OPPORTUNITY EMPLOYER We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law. ACCESSIBILITY COMMITMENT LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. IMPORTANT CANDIDATE NOTICE The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com