Product Marketing Lead, Core Banking

Monzo

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.  With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ----------------------------------------------------------------------------------------------------------------------------------   📍London (UK) | 💰 £68,000 - £88,000 + Benefits | Hear from the team ✨ This is a 12 month fixed-term contract. We’re hiring a Content Strategist to join the team here at Monzo. We’re looking for someone who can develop holistic, cross-channel content strategies, with experience shaping content across web, app and other customer communication channels. We know making sense of money isn’t always easy, and content plays a critical role in our mission to make money work for everyone. We create meaningful content across the right touchpoints to help customers navigate their financial lives. Our job is to connect products to real-life use cases and choose the right channels to bring success stories to life. A key focus of this role will be defining content strategies for new product and feature launches, helping us reach new audiences, and expand into new markets. You’ll also use content to deepen product adoption, strengthen customer engagement, and build long-term brand salience and advocacy. 🔑 You’ll play a key role by… Working closely with the Web Content Strategy Lead, Content Editorial Lead and Integrated Marketing Managers to develop product or feature-specific content strategies – primarily for our website – but can adapt across other core channels. Your strategies will balance Monzo’s overarching content approach with the needs of specific products, target audiences and business goals. For example, you might help our Investments team create an educational content series around funds and risk appetite, or develop a content strategy to build demand for our Under 16s account. You’ll determine the right channels, formats and customer journeys to achieve the desired outcomes. You’ll also lead the content strategy for new market launches, shaping website experiences including product and feature pages, information architecture and supporting editorial content. Your role is to:  * Define content strategies that drive both business and customer outcomes, supporting awareness, consideration, adoption and growth. * Partner with Product Marketing, Product, Design and Editorial teams to bring those strategies to life. * Champion web as a key channel for product launches and brand campaigns, while ensuring strategies can extend across other customer touchpoints where appropriate. Some things you’ll do:  * Partner with Product Marketing Managers to embed content into go-to-market and growth campaigns. * Work with our Creative Studio team to brief and develop content across your channels. * Review and advise on new product and feature pages. * Map customer journeys, identify content gaps and develop plans to address them. * Create content guidelines, playbooks and training resources to help teams self-serve and improve content quality. * Continuously experiment, test and iterate to improve the impact of content across web, in-app and other channels. * Put customer needs, behaviours and pain points at the centre of every strategy. * Stay on top of industry trends, emerging channels and best practices to evolve our content discipline. * Partner with our SEO Lead to incorporate organic and AI search insights into your strategies. This is for you if:  * You’re experienced in content strategy and/or content marketing. Financial services experience is a bonus. * You’re a strong writer who can clearly articulate what great content looks like for different audiences. * You enjoy user, audience and market research, and are confident leading this work to inform your strategies. * You’ve developed evidence-based content strategies for the web and can demonstrate the impact they’ve had on customer and business outcomes. * You care deeply about content quality and how it creates consistent, engaging customer experiences across the customer journey. * You understand the role content plays across the product lifecycle, from launches through to adoption and growth. * You’re able to embed yourself in cross-functional teams, quickly building context on new audiences, products and business priorities. * You proactively spot opportunities to use content in creative and effective ways that drive better customer outcomes. This isn’t for you if:  * This would be your first content strategy role, we’re looking for someone who can hit the ground running. * You only want to focus on one product area - we need someone who enjoys working across multiple products and solving a variety of customer problems. * You’re not comfortable writing or editing. While this isn’t primarily a writing role, you’ll occasionally contribute to content creation and oversee content before it’s published. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰 £68,000 - £88,000 + Benefits 📍 This role will be a hybrid between working from our London office and remotely ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.  📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks ➕ Plus lots more! Read our full list of benefits. 🌈 Application journey key steps * Recruiter Call with a member of the hiring team (30 minutes) * Initial Call with the Hiring Manager (30 minutes) * Take Home Task (5 day turnaround) * Role Specific & Behavioural interviews (x2 45 minutes) This process should take around 3-4 weeks – your schedule is really important to us, so we promise to be as flexible as possible!  We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-JB1 ---------------------------------------------------------------------------------------------------------------------------------- Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Proton

JOIN PROTON AND BUILD A BETTER INTERNET WHERE PRIVACY IS THE DEFAULT Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we've built the world's largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar - tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives. We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Check our open-source projects here. ---------------------------------------------------------------------------------------------------------------------------------- The Role As we scale both our B2B and B2C businesses, CRM and lifecycle marketing are becoming critical growth engines. We’re looking for a CRM & Lifecycle Marketing Lead to join our Growth & Lifecycle Team to own, unify, and scale lifecycle strategy and operations across both segments. This is a senior individual contributor role — with the expectation of building a team over time — for someone who can set a lifecycle strategy and build it themselves. You'll own Proton's end-to-end CRM and lifecycle programs across B2B and B2C, translating growth and product strategy into automated, measurable lifecycle systems and operating as the single lifecycle authority across the company. Both platforms are live - your job is to take them from functional to fully operationalised. Vero runs B2C and HubSpot runs B2B; the architecture exists, but the programs, automations, and customer journeys that drive conversion, retention, and revenue at scale are yours to build. You'll be equally comfortable designing a lifecycle framework, configuring the platform that runs it, and digging into the data to prove it works. You know what events, attributes and signals each program needs, and you work closely with Data and MarTech teams to deliver the right journeys. You operate through influence and systems ownership rather than headcount - and you've done this before in an environment where there's no program management layer and no one to hand problems to.   WHAT YOU’LL DO Lifecycle strategy (B2B & B2C) * Own end-to-end CRM and lifecycle strategy across both segments. * Define and operationalise the core frameworks: onboarding, activation, retention, churn prevention, upsell, cross-sell, expansion and win-back. * Embed lifecycle thinking across Marketing, Product and Growth. B2B CRM & marketing operations (HubSpot) * Take Proton’s existing HubSpot Marketing Hub setup from early-stage to mature, fully operationalised use. * Build and scale B2B lifecycle architecture on top of it: lead capture and qualification, MQL→SQL orchestration, and segment- and intent-based nurture. * Establish clean lifecycle-stage definitions, robust lead scoring, and reliable automation where these are still immature. * Own CRM data hygiene, governance, and compliance. B2C Lifecycle & Monetisation (Vero) * Own B2C lifecycle communications from activation through retention, driving CLTV, reducing churn, and improving conversion in partnership with Product, Growth, and Design. * Use customer segmentation to ensure every lifecycle communication reaches the right person at the right moment, continuously refining audiences. * Design and manage campaigns across email, in-app, and later push notifications that are aligned to the growth and marketing calendars and commercial goals. * Run a structured test-and-learn program (A/B, MVT) in partnership with Data Analytics, turning results into measurable improvements in engagement and conversion. * Maintain a clear optimisation roadmap and own channel KPIs — tracking what’s working, fixing what isn’t and documenting what scales. Data & Enablement * Define the data foundation lifecycle marketing runs on. Work with Analytics to identify the product events, user attributes and behavioural signals each program needs to perform. * Work with Data Science to bring predictive models into production lifecycle use cases: churn propensity, upsell triggers, engagement scoring. * Act as the business voice into the Martech team, surfacing lifecycle pain points, defining the outcomes new capabilities need to deliver, and signing off on what’s built. Reporting & optimisation * Work with Data Analytics to produce dashboards and reporting that give Marketing, Sales, Product, and Leadership clear visibility into lifecycle performance. * Use experimentation and insight to continuously improve. Cross-functional leadership * Act as the connective tissue between Marketing, Sales, Customer Success, Product, Data, and Engineering — aligning everyone around a single customer view. * Ensure CRM and lifecycle workflows fit how teams actually operate. * Enable stakeholders on lifecycle best practice and CRM discipline, and build the documentation, standards, and processes that scale with the company. WHAT YOU’LL BRING * Significant experience in CRM, lifecycle marketing, or marketing operations spanning both B2B and B2C. * Deep, hands-on expertise with HubSpot CRM and Marketing Hub and event-based lifecycle tools such as Vero (or close equivalents) — you configured and run these yourself. * Experience in building and scaling loyalty or rewards programs that use customer segmentation, lifecycle automation, and behavioural data to drive business impact. * A track record of taking early-stage lifecycle implementations to maturity and scaling them, ideally in a startup or scale-up environment. * Strong command of B2B sales and marketing alignment (MQL/SQL, pipeline, handoff) and subscription-based consumer retention and monetisation. * A strong grasp of the data behind lifecycle marketing: you know what data points a program needs, can specify and request them from Data/Martech teams and understand how product events and attributes flow into CRM platforms without needing to build the pipelines yourself. * Highly analytical and commercially minded, comfortable with behavioural segmentation and experimentation. * Proven ability to operate independently in a matrix organisation and influence without direct authority — a self-starter who commands respect through expertise and delivery. * A systems thinker who enjoys building scalable foundations in a privacy-first environment.   WHAT WE OFFER * Work that Matters: Millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. * A Great Team: Diverse, collaborative, and tight-knit, with people from MIT, Harvard, Stanford, Caltech, Cambridge, ETH, and more. * Technology: The right hardware and software to do your best work. * Learning & Development: We invest in your growth. Proton is one of the fastest ways to accelerate your career — real challenges, real ownership, from day one. * Employee Benefits: Strong health coverage, solid retirement options, generous leave, and wellness support. * Stock Options: From day one, you have a real stake in what we're building. When Proton wins, you win. * In-Person Collaboration: Offices across Geneva, Zürich, Barcelona, London, and more. You'll spend most of your time collaborating face-to-face. * Food: Lunch and snacks on us every day in the office. * Transport: We cover public transport, bike allowances, or parking — whichever works for you. * Flexible Working: You own your schedule. Outcomes matter more than clock-in times. ---------------------------------------------------------------------------------------------------------------------------------- OUR COMMITMENT TO DIVERSITY AND INCLUSION At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals — regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background — feel valued and empowered. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. ---------------------------------------------------------------------------------------------------------------------------------- CANDIDATE PRIVACY NOTICE When you apply for a position at Proton Technologies AG, your information is stored in Greenhouse in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position and may be retained for future roles. If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. For questions about your data, contact: careers@proton.ch Proton does not accept unsolicited CVs from any sources other than directly from candidates.     #LI-ONSITE

Behavox

ABOUT BEHAVOX Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms. The platform unifies communications and trade surveillance, compliant archiving, policy management as well as front-office analytics on a single, AI-native technology stack, delivered as a globally scalable SaaS-based cloud service. At Behavox, our engineering culture is built around speed, experimentation, and technical excellence, following agile principles and rapid iteration. We constantly test and adopt the latest cloud technologies and AI tooling, optimising for fast feedback loops and execution. We look for people who can move fast, challenge conventional wisdom, and who want to work at the frontier of modern AI, SaaS platforms, and distributed systems. Behavox is a high-performance organisation with a strong bias toward delivery, ownership, and responsibility. We commit, and we execute. We are building systems that are complex, mission-critical, and global in scale; systems that many consider too large or too difficult. To do that, we seek the smartest, most technically capable engineers and technologists who take end-to-end responsibility and want to win by building what others cannot. Founded in 2014 and backed by SoftBank Vision Fund, Behavox is headquartered in London, with offices worldwide, including New York City, Montreal, Seattle, Singapore, and Tokyo. About the Role As a Marketing Events Manager 3, you will lead the strategy, planning, execution and optimisation of global third-party and company-owned events that drive pipeline growth, accelerate revenue and strengthen brand authority. Reporting to the Head of Marketing Programmes (Events), this role operates with significant autonomy and contributes directly to regional and global marketing strategy. This is not a purely executional position; it requires strong commercial judgement, cross-functional leadership and a clear focus on measurable business impact. You will own the strategic development of Behavox’s event portfolio by researching, evaluating and prioritising industry conferences and sponsorship opportunities aligned to our ideal customer profile and revenue objectives. You will build and manage annual and quarterly event roadmaps tied to pipeline targets, while forecasting and controlling budgets to ensure maximum return on investment. In addition to third-party events, you will design and scale company owned experiences, including executive roundtables, client forums and flagship gatherings. These initiatives will strengthen customer engagement, elevate brand perception and create differentiated market positioning. You will be responsible for building scalable playbooks that ensure repeatable success across regions. This role also serves as a central connector across Marketing, Sales, Product Marketing, Customer Success, Finance, Legal and Leadership. You will align messaging, coordinate activation strategies, manage vendor relationships and ensure seamless execution from pre-event planning through to post-event follow-up. Establishing clear success metrics - including meetings secured, MQLs, SQLs, pipeline influence and revenue attribution - will be critical, as will continuously analysing performance data to refine and optimise strategy. Global travel will be required as necessary to support high-impact initiatives. What You'll Bring * Global B2B event planning and execution within enterprise SaaS, fintech, or high-growth technology environments. * Revenue marketing strategy, including pipeline generation, acceleration, and attribution modelling. * Event operations management, including logistics planning, vendor oversight, and risk mitigation. * Commercial contract negotiation, budget forecasting, and financial management for multi-region initiatives. * Cross-functional stakeholder management within complex, matrixed organisations. What You'll Do * Independently plans and delivers complex global events end-to-end within a team structure, managing timelines, logistics, vendors, and stakeholders. * Develops and executes event strategies aligned to pipeline and revenue targets, ensuring measurable ROI. * Negotiates and manages event and vendor contracts while maintaining budget control and cost efficiency. * Designs and implements structured activation plans (pre-event, on-site, post-event) to maximise pipeline creation and acceleration. * Produces detailed performance reporting and post-event analysis to continuously optimise strategy and execution. What We Offer * The opportunity to work on a global, mission-critical AI platform alongside the best engineers and technologists across multiple geographies. * A role with real ownership and impact, building complex systems at scale in an environment that values speed, experimentation, and technical excellence. * A highly attractive benefits package, including competitive cash compensation, an equity award aligned with long-term value creation, and comprehensive health insurance for employees and their families. * Modern, comfortable offices, with an expectation of working from the office 2 days per week, reflecting our belief in strong in-person collaboration. * A generous time-off policy of 30 days annually, plus public holidays and sick leave, recognising the importance of sustained high performance. About Our Process We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.  During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies. The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible. Please note that: * We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process  * Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.