Project Manager, International Partnerships

Adyen

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Spotify, Playstation, Ebay, and Tide - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.   Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.    We are looking for a proactive and adaptable Account Manager to join our team in London. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers.    Enterprise Account Manager, Platforms and Financial Services  Adyen’s value goes beyond Ecommerce and In-Person payments with a broad offering of embedded payments and financial services like issuing, bank accounts and capital; facilitated by Adyen’s global Banking licenses.  As a Platforms Account Manager in London you will educate and lead our merchants through continuous growth enabled by the Adyen for Platforms solution. The focus will be on global SaaS platforms and E-Commerce marketplaces that provide a range of services to SMBs. By leveraging both Adyen’s embedded payments solution and financial services offerings, your role will be to activate new revenue streams for these platforms and build long-lasting partnerships.  The strong partnership focus within Account Management drives innovation, scalability and expansion, enabling our platform partners to build a profitable payments layer into their solutions. You will build long-lasting relationships with the platform partners across multiple departments, acting as a trusted advisor to key stakeholders within the Leadership, Sales, Onboarding, Risk, Finance and Product Teams. Sounds exciting? Keep reading!   What You’ll Do: * Power the growth of your customer’s platform in multiple channels and regions, by proactively advising on Adyen’s products and services as well as the international payments landscape * Be the strategic payments and financial services adviser for all of your customer’s different departments * Enable Platforms for scalability through products and marketing that fit their strategy and roadmaps * Oversee and Optimise the integration of the platform into various Adyen for Platforms product offerings * Work closely with the other Adyen offices around the globe, with Technical and Sales teams to realize individual and thought-through integrations for platforms based on their needs * Understand the evolving needs of the customer and the market and serve as a feedback loop for Adyen’s product team to help identify improvements and developments for continued innovation   Who You Are:  * You have a minimum of 5 years of experience in a client-facing or product management role, ideally B2B dealing with complex enterprise software * Commercial experience working within payments, financial services, marketplaces, or SaaS platforms * A born networker with high energy, self-starter with a proven commercial and organizational strength, entrepreneurial track record and strong negotiation skills * A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision * A natural communicator and team player, comfortable driving technical and commercial discussions * A problem solver, naturally curious and comfortable navigating ambiguity to find solutions for technical, commercial, and operational challenges. * A cross functional project manager of commercial, operational, and technical projects * Have a hands-on mentality being able to set the path for your platform merchants and their onboarding, payment, payout and reporting setup, at the same time make smart decisions on prioritization and delegation while looking at short- and long term planning   Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

VSI (Voice & Script International)

Want to join a global company that brings the world together by producing premium media content in over 80 languages worldwide? VSI provides language localisation and media services to the biggest brands in streaming and media entertainment. Headquartered in London, VSI consists of a global network of state-of-the-art studio facilities that use the world's best voice acting talent to tell the stories of our most watched movies and television series. VSI works across a wide range of media sectors from streaming platforms, traditional broadcast television, theatrical releases and gaming.  Job Overview The Account Manager is responsible for growing and retaining strategic client accounts by aligning client objectives with VSI’s localization capabilities. Acting as the primary liaison between clients, internal teams, and vendors, the role ensures exceptional service delivery, commercial growth, and long-term partnerships. Key Responsibilities * Develop and maintain strong client relationships to ensure long-term retention and satisfaction. * Create and execute strategic account plans aligned with client and business objectives. * Identify and drive cross-sell and upsell opportunities across VSI services. * Act as the primary escalation point for client-related issues and ensure timely resolution. * Conduct regular client meetings, performance reviews, and business updates. * Driving internal communications; setting expectation with internal stakeholders, including across our VSI studios * Leading tooling implementation; building strong relationships with our Technology and Development teams, delivering workflow enhancements * Achieve and exceed revenue and gross-margin targets across assigned accounts. * Prepare competitive and profitable client quotations and pricing proposals. * Support RFP/RFI responses and client rate-card reviews. * Maintain accurate opportunity pipelines and sales forecasts within CRM systems. * Collaborate with Project Management, Finance, and Vendor Management teams to ensure seamless delivery. * Coordinate with suppliers and negotiate cost-effective vendor rates while maintaining quality standards. * Support SLA tracking and account performance reporting. * Ensure CRM/Pipedrive records remain accurate and up to date. * Provide management with regular updates on account performance, risks, and growth opportunities. * Analyse account data and trends to support strategic decisions. * Stay informed on localization industry trends, competitor activity, and client expectations. Essential Skills & Experience * 3–5+ years of experience in account management, client services, or commercial roles. * Experience within localization, media localization, translation, dubbing, subtitling, or related language services industries preferred. * Strong understanding of commercial forecasting, profitability, and revenue growth. * Experience using CRM systems such as Pipedrive, Salesforce, or HubSpot. * Excellent communication, presentation, and stakeholder-management skills. * Strong analytical and reporting capabilities with attention to detail. * Proven ability to manage multiple stakeholders in fast-paced environments. What else is on offer? * Private medical insurance * Enrolment to company salary sacrifice pension scheme * Discounted gym membership * Cycle-to-work scheme * Travel card loan * Regular social activities

HRtechX

ABOUT US HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (https://www.united-media.com/) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc.  CONTEXT FOR THE ROLE You’ll have the chance to shape and execute the company's client success strategy, collaborate with talented teams, and make a tangible impact on the company’s success. With a rapidly expanding market presence, this role offers both challenge and reward, providing the opportunity to lead a high-performing team while directly influencing the company's continued expansion. If you're passionate about scaling a business and being part of a forward-thinking company, this is the perfect time to join and make your mark. You will report directly to the Founder / CEO in this newly created position and will be tasked to scale the client success and operations departments, while getting the chance to impact all areas of the business at this exciting early growth stage. Specifically, you will become an integral part of the management team and work closely with the founders and be responsible for RESPONSIBILITIES As an essential member of the leadership team, you will be accountable for delivery to all clients. You and your team will be responsible for onboarding new clients, managing the delivery process and reporting performance to clients. This role is a critical part of the company continued growth and success. * Team Leadership: Manage, grow and mentor the client success team, fostering a collaborative, top performing and innovative work environment. Set clear goals and expectations and evaluate team performance. * Enabling exponential growth and expansion by focusing on what’s most important - the customer, and their success. * Implementing people management best practices and the team spirit required to scale and internationalize the functions across all markets. * Building and harmonizing cross-departmental processes across the entire company to ensure a maximum level of efficiency and customer satisfaction. * Working very closely with the organization, to take a product-led approach in creating an incredible user journey, end to end.  REQUIREMENTS * 5+ years of leadership experience in related leadership roles in a fast paced high growth environment  * Strong project management and process creation skills and strong ability to prioritize. * A track record of successfully leading and scaling similar functions, including but not limited to client success, operations, sales, growth/international expansion, in a growth startup * Experience in client success / business operations, ideally in a high growth business * Strong analytical skills and fluency across relevant tools paired with commercial acumen * Proven success in applying automation to scale operations * A passion for people! For coaching, mentoring, leading, and uplifting your teams, with an ability to create a happy, high performing, culture * Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business  WHAT THE COMPANY OFFERS Unique opportunity to take ownership of client success in an ambitious company experiencing high year-on-year growth. To ensure a never-ending growth curve, we provide you with: * The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business. * An inspiring, diverse, highly motivated, and international working atmosphere * Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally. * Market-competitive compensation. * Travel opportunity: You will be joining our conferences overseas. * Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training. STARTDATE Flexible Monday - Friday we work from our office and do not offer remote work.