Scientific Account Executive på Adaptyv Bio i London
Adaptyv Bio · London
Scientific Account Executive
Adaptyv is building an automated lab that lets AI agents run biology experiments.
We're entering the era of agentic science where AI models can now design nove...
Adaptyv is building an automated lab that lets AI agents run biology experiments.
We're entering the era of agentic science where AI models can now design novel proteins, propose hypotheses, and iterate on
experimental results. But they can't run the experiments themselves - that's still a manual, months-long process. We're building
the infrastructure that gives AI agents access to the physical world.
We are one of the fastest growing biotech companies, trusted by leading biopharmas, frontier AI labs, and the techbio companies
pushing the field forward. This is a rare chance to help advance some of the most important work happening in biotech today.
Our automated lab is powered by a deep software + hardware stack: lab instruments worth millions of USD reverse-engineered into
API-controllable hardware, dozens of devices orchestrated through complex workflows, full observability on everything that happens
in the lab, processing pipelines for messy physical-world data, and AI systems that troubleshoot production results and accelerate
assay development.
We’re growing rapidly and are hiring for talented people to scale and support the massive demand for AI-driven wet lab
experimentation.
ABOUT THE ROLE
This is a hybrid sales and customer success role for someone with real scientific depth. You'll be the primary point of contact
for customers — from first conversation through ongoing engagement. That means understanding what a protein design team is
actually trying to achieve, helping them pick the right assays, making sure their experiments are set up correctly, and
translating results back into language that's useful for their programs.
The day-to-day:
Running technical sales calls where you discuss binding kinetics, expression systems, and assay design, not just pricing
Onboarding new customers and helping them design their first experiments on the platform
Monitoring ongoing accounts, flagging issues early, and proactively suggesting next steps based on their results
Working with the biology team to troubleshoot when a customer's experiment doesn't go as expected
Identifying expansion opportunities within existing accounts — new targets, new assay types, larger campaigns
You won't be handed a script. You'll need to understand the science well enough to earn trust from PhD-level protein engineers and
CSOs, while also being commercially sharp enough to close deals and grow accounts.
Responsibilities
Own the full customer lifecycle: prospecting, technical sales conversations, deal closing, onboarding, and ongoing account
management.
Serve as the technical point of contact for customers. Understand their protein engineering goals and recommend the right
About us:
Causaly is redefining how humans acquire knowledge and develop insights in biomedicine. Our AI-powered platform enables
researchers and decision-makers to discover and interpret evidence from millions of scientific publications, clinical trials,
regulatory documents, and other complex data sources in minutes.
We are building the world’s most advanced biomedical knowledge platform, powered by a high-precision Knowledge Graph and GenAI
capabilities. Our technology is already used by leading biopharmaceutical organizations to accelerate drug discovery, improve
safety, and drive better decision-making.
Backed by top-tier investors including ICONIQ, Index Ventures, Pentech, and Marathon, we are scaling rapidly and expanding our
product suite and market presence.
About the role
Causaly helps life sciences organisations make faster, better-informed R&D decisions by combining scientific depth with AI-powered
evidence discovery. As our customers expand theway they use Causaly, we need a senior leader who can connect scientific value,
executive priorities, and enterprise decision-making.
The Life Science Strategy Director will lead our pre-sales advisory model for strategic accounts. This role sits at the
intersection of science, consulting, and commercial strategy. You will help customers understand where Causaly can create
measurable value, shape the strategic narrative for senior stakeholders, and build the operating model that allows our Scientific
Solutions Consultants and strategic value advisory capability to execute consistently.
This is a player-coach role. In the initial phase, you will personally support selected strategic opportunities as a strategic
value advisor, helping Strategic Client Partners develop the executive case, ROI logic, and “why change, why now, why Causaly”
narrative. Over time, you will build the standards, coaching, and governance needed to scale this capability across regions.
This is not a quota-carrying sales role. The Strategic Client Partner owns the commercial relationship and opportunity
progression. The Life Science Strategy Director owns the quality of the scientific and strategic advisory support that helps
customers make confident decisions.
What you’ll own
* Lead the pre-sales advisory model across Scientific Solutions Consultants and strategic value advisory support, ensuring the
right expertise is applied to the right customer situation.
* Build repeatable standards for executive value narratives, ROI frameworks, scientific workflow discovery, and business case
development.
* Partner with Strategic Client Partners to translate user-level scientific value into senior stakeholder priorities such as
research productivity, decision quality, portfolio confidence, speed, and risk reduction.
* Coach SSCs and future strategic value advisors on how to move from product demonstration to consultative problem-solving and
strategic value articulation.
* Personally act as a strategic value advisor on selected strategic opportunities during the initial phase, supporting executive
conversations, business case development, and senior stakeholder alignment.
* Establish a clear operating cadence with Sales leadership, including prioritisation, strategic opportunity reviews, quality
reviews, and feedback loops.
* Capture patterns from customer conversations and translate them into stronger pre- sales playbooks, enablement, and
executive-facing assets.
* Define practical measures of success for the advisory model, including quality of business cases, strength of executive
engagement, conversion from user interest to senior stakeholder sponsorship, and consistency of pre-sales execution.
What we’re looking for
* Significant experience in life sciences consulting, strategy consulting, commercial strategy, value advisory, solution
consulting, or a related strategic customer-facing role.
* Strong understanding of how large pharma and biotech organisations evaluate enterprise solutions, including stakeholder
mapping, budget approval, executive sponsorship, and business case development.
* Ability to translate complex scientific workflows into clear business implications for senior leaders.
* Credibility with scientific users and confidence in executive-level conversations with senior life sciences stakeholders.
* Experience building structured narratives, value propositions, operating models, business cases, or transformation
recommendations for sophisticated customers.
* Strong coaching capability, with the ability to help others improve discovery, storytelling, problem framing, and stakeholder
influence.
* Comfortable operating hands-on in high-priority customer situations while also building scalable processes, standards, and team
capability.
* Clear written and verbal communication, with the ability to pressure-test assumptions, simplify complexity, and create
materials that influence decision-making.
Ideal background
This role may be a strong fit for someone who has worked in life sciences consulting, strategy consulting, professional services,
value advisory, solution consulting, or strategic customer advisory roles. We are particularly interested in candidates who have
helped senior life sciences stakeholders make decisions about complex scientific, digital, data, or AI-enabled solutions.
Experience in sales or pre-sales can be valuable, but the role is not designed as a traditional sales leadership position. The
strongest candidates will bring a consulting mindset: structured problem-solving, executive communication, commercial judgement,
and the ability to connect scientific detail to organisational value.
Reporting and structure
The Life Science Strategy Director reports to the SVP of Sales and Partnerships. The role works closely with Strategic Client
Partners, who own the commercial relationship, and partners across Causaly to ensure customers receive the right scientific,
strategic, and technical expertise during complex evaluations.
The Life Science Strategy Director directly leads the pre-sales support model across SSCs and strategic value advisory capability.
The role does not manage Sales; it partners with Sales to strengthen the quality of strategic customer engagement.
Why this role matters
Life sciences organisations do not buy complex scientific technology on product capability alone. Users need to believe the
platform improves their work, and senior stakeholders need to understand why the investment matters for the organisation.
This role exists to bridge those two worlds. The Life Science Strategy Director will help Causaly turn scientific credibility into
executive conviction, build a repeatable advisory model, and strengthen how we support strategic customers through complex buying
decisions.
Benefits UK:
💰 Competitive compensation package
🩺 Private medical insurance
🦷 Private dental insurance
📔 Life insurance (4 x salary)
🤓 Personal development budget
🧘 Individual wellbeing budget
🌴 25 days holiday plus bank holidays
🥳 Your birthday off!
🚀 Potential to have real impact and accelerated career growth as a member of an international team that's building a
transformative AI product.
We are on a mission to accelerate scientific breakthroughs for ALL humankind, and we are proud to be an equal opportunity
employer. We welcome applications from all backgrounds and fairly consider qualified candidates without regard to race, ethnic or
national origin, gender, gender identity or expression, sexual orientation, disability, neurodiversity, genetics, age, religion or
belief, marital/civil partnership status, domestic / family status, veteran status or any other difference.
JOIN ONE OF THE UK'S FASTEST-GROWING HEALTHCARE COMMUNICATIONS CONSULTANCIES
Madano is a top 10 UK healthcare communications consultancy, helping healthcare organisations bring products, services and
innovations to life through compelling, evidence-based communications.
We combine scientific rigour with strategic thinking, creative excellence and deep healthcare expertise to deliver programmes that
make a meaningful impact for our clients.
Over the past three years, our Healthcare Practice has experienced exceptional growth, establishing Madano as one of the UK's
leading independent healthcare communications teams. We're ambitious about where we're heading next and we're looking for
talented, entrepreneurial people who want to help shape the future growth of the business.
This is a place for people who are curious, driven and eager to make their mark. People who thrive in a fast-paced environment,
embrace new challenges and are excited by the opportunity to shape client relationships, grow accounts and win new business. While
we're ambitious about growth, we're equally committed to creating an environment where people feel supported, trusted and able to
do their best work.
Who thrives at Madano?
Our most successful Account Directors are more than excellent client leaders.
They're naturally curious, commercially minded and energised by growth. They enjoy building trusted relationships, spotting
opportunities and turning ideas into action. They take ownership, bring positive energy to the team and aren't afraid to roll up
their sleeves when needed.
You'll thrive here if you:
* Enjoy working in a fast-moving, ambitious environment
* Love building and growing client relationships
* Get excited by identifying new opportunities and helping win new business
* Are motivated by responsibility and ownership
* Enjoy mentoring and developing talented people
* Bring energy, initiative and fresh thinking to everything you do
* Want to help shape the future of a growing healthcare consultancy rather than simply maintain the status quo
This role is particularly suited to rising stars who are ready to step up, broaden their impact and accelerate their career.
Key Responsibilities:
1. Client Leadership & Relationship Management: As a senior leader within the team, you will be the trusted strategic advisor to
your clients, building long-term partnerships based on insight, credibility and consistently exceptional delivery. You will play a
key role in helping clients navigate complex challenges while identifying opportunities to deepen relationships and expand our
impact.
Key responsibilities:
* Lead and develop senior client relationships, acting as a trusted strategic partner
* Identify opportunities to grow accounts and strengthen client partnerships
* Understand client priorities and provide proactive counsel and recommendations
* Lead client meetings, workshops and presentations with confidence and authority
* Ensure consistently high-quality delivery across all programmes
2. Strategic Counsel & Programme Delivery: You will shape and oversee integrated communications programmes that deliver measurable
value for clients. Bringing together strategic thinking, scientific understanding and commercial awareness, you will ensure
projects are delivered effectively while maintaining the highest standards of quality.
Key responsibilities:
* Develop communication strategies aligned to client objectives and market needs
* Oversee the planning and delivery of programmes across multiple accounts
* Manage risks, budgets, timelines and resources to ensure successful execution
* Collaborate with colleagues across Madano and AVENIR GLOBAL to deliver integrated solutions
* Apply industry insight and emerging trends to strengthen client programmes
3. Business Development: We are looking for someone who enjoys the energy of business development, can spot opportunities before
others do, and is motivated by helping turn relationships into long-term partnerships. You'll play a visible role in growing
existing accounts and helping shape the future success of the Healthcare Practice.
Key responsibilities:
* Identify and develop opportunities for organic account growth
* Contribute to pitches, proposals and new business activity
* Build and maintain relationships across the healthcare sector
* Collaborate with colleagues to develop innovative solutions for clients
* Represent Madano at industry events and within professional networks
4. Leadership, Coaching & Team Development: You will help create an environment where talented people can thrive. As a leader,
mentor and role model, you will support the development of colleagues while fostering a culture that is collaborative, ambitious
and committed to excellence.
Key responsibilities:
* Lead, mentor and develop account teams and medical writers
* Create an inclusive, supportive and high-performing team culture
* Provide regular coaching, feedback and career development support
* Inspire teams to deliver exceptional client work and exceed expectations
5. Commercial & Financial Leadership: You will take ownership of the commercial performance of your accounts, ensuring programmes
are delivered profitably while supporting the sustainable growth of the practice.
Key responsibilities:
* Manage account budgets, forecasting and resource planning
* Monitor financial performance, revenue and profitability
* Support accurate invoicing and commercial reporting
* Identify efficiencies and opportunities to improve account performance
6. Quality & Operational Excellence: You will champion high standards across everything we do, ensuring that work is delivered
with accuracy, consistency and attention to detail while continuously looking for ways to improve how we work.
Key responsibilities:
* Maintain quality standards across all client deliverables
* Ensure robust review and quality assurance processes are followed
* Gather and act on client feedback to strengthen delivery
* Drive continuous improvement across account and project management processes
What you’ll bring:
* Significant experience in healthcare or medical communications with a strong track record of client leadership
* Commercial awareness and experience identifying opportunities for growth
* Ability to develop strategic communications programmes and translate complex science into compelling narratives
* Experience leading and developing high-performing teams
* Confidence presenting to senior stakeholders and influencing decision-making
* A collaborative, proactive and solutions-focused approach
Why join Madano?
This is an opportunity to join a consultancy at an exciting stage of growth.
You'll work alongside some of the brightest minds in healthcare communications, helping shape programmes for leading healthcare
organisations while developing your own expertise and profile within the industry.
You'll have the chance to:
* Join a top 10 UK healthcare communications consultancy with ambitious growth plans
* Take ownership of high-profile client relationships and strategic programmes
* Play a visible role in winning and growing business
* Work alongside specialists in insights, analytics, digital, creative and corporate communications
* Accelerate your career in an environment that recognises and rewards ambition
* Help shape the future direction of a growing healthcare practice
* Learn from experienced leaders while developing your own leadership style
* Be part of a collaborative, energetic and supportive team that genuinely enjoys working together
For ambitious healthcare communicators looking for their next challenge, this is a role with significant opportunity for growth
and impact.
Important Information
Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have
any accessibility requirements so that we can accommodate your needs during this process.
We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment
process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed
using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in
role.
OUR BENEFITS
AS WELL AS THE BASIC SALARY, GREAT SOCIAL EVENTS AND A CULTURE OF CONTINUAL LEARNING, OUR COMPETITIVE BENEFITS PACKAGE INCLUDES:
* 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service)
* Enhanced employer pension contribution
* Private Medical insurance (for you and your family)
* Income Protection insurance
* Life Assurance at 4x your salary
* Financial support and advice
* Travel insurance (for you and your family)
* An annual wellness benefit of £150
* Four-week sabbatical after every 5 years’ service.
Madano offers a range of first rate, dedicated training that enables employees to take control of their careers to become experts
in their field and trusted advisors to clients.
*Some benefits are contingent on successful completion of probation period.
EQUAL OPPORTUNITIES
Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote
the very best people, basing judgement solely on suitability for the job.
We particularly encourage applications from those who are significantly underrepresented in our sector, such as disabled people,
ethnic minorities and neurodiverse people.
Privacy Policy
We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations
relating to data protection. You can view our data privacy policy here and Recruitment Privacy Policy.
