Senior Product Analyst

Our Story   Hello there. We’re Zopa.   We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!    We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.    If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The role We’re looking for a Senior Product Analyst to join our AI Tribe. This is a hands-on, builder-style role for someone who thinks in experiments, writes code daily, and is as comfortable building a prototype evaluation framework as they are presenting findings to a product lead. The role is technical at its core: you’ll be writing SQL and Python to dig into enrichment performance, building evaluation pipelines to test AI-driven approaches, and prototyping experiments that push the accuracy of our transaction intelligence forward. At the same time, this isn’t a data science role — you’ll be expected to prioritise ruthlessly, move fast, and care about outcomes, not just model performance. The AI tribeThe AI Tribe sits at the heart of how Zopa turns data into intelligent products. We build and evolve the capabilities that transform raw transaction data, Open Banking data, and other behavioural signals into reliable, structured intelligence. A core focus of the tribe is transaction intelligence — how raw transaction data is enriched, categorised, structured, and made usable across the business. This includes merchant and category enrichment, data quality and consistency, and ensuring transaction data integrates cleanly into our broader data models and customer-facing products. As we move toward more AI-first ways of working, the tribe is also rethinking how transaction data should be accessed and used — not just by analysts and product teams, but by AI systems and LLM-powered tools. The work is foundational and long-term in nature: improving systems, shaping strategy, and building capabilities that compound in value over time.

Who is Atominvest Atominvest is the operating system for modern private markets asset managers. Our modular, flexible SaaS technology underpins key investor- and portfolio-management workflows. Our customers are sophisticated private equity, growth equity, and private credit firms managing billions in assets globally. We aim to deliver ongoing high-quality outcomes for them through a long-term partnership mindset. At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big. It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SaaS companies on the planet. We’ve gone from zero to ten, now we’re looking to go from ten to one hundred! The role: Are you someone who enjoys solving complex problems using technology? Do you like working across product design, engineering, and commercial teams to bring solutions to life? Are you self-motivated and comfortable taking ownership of scoping, communicating, and delivering improvements to software platforms in a fast-growing fintech environment? We’re looking for proactive and curious team members who thrive in a fast-paced, entrepreneurial environment to join our growing product team. We are looking for a Technical Product Analyst to help shape and scale our platform, infrastructure, and integration capabilities from discovery through delivery. In this role, you will work at the intersection of platform architecture, integrations, and product development, helping ensure our systems are secure, reliable, and able to support increasingly sophisticated customer needs. You will collaborate closely with Engineering, Product, and Commercial teams to design scalable platform capabilities, support complex integrations with customer systems, and continuously improve platform performance, reliability, and security. You are comfortable navigating complex technical environments and balancing innovative thinking with real-world architectural, infrastructure, and security constraints. You approach problems with structure and curiosity, using data and experimentation to inform decisions and improve platform capabilities over time. You value outcomes over outputs and recognise that durable, high-impact results come from shipping well-designed, scalable solutions consistently as the platform and customer base grows. What you’ll be doing: * Designing and evolving the platform’s architecture, infrastructure, and security capabilities to support a growing customer base and increasing product complexity * Monitoring and improving platform performance, reliability, and scalability in collaboration with engineering * Incorporating cyber security, permissions models, and access controls into platform design to ensure secure, enterprise-grade product experiences * Supporting debugging and issue resolution across platform services, acting as a technical escalation point for complex system issues * Designing and shaping platform and integration capabilities that enable seamless connectivity for sophisticated private equity and asset management customers * Partnering closely with customers and internal teams to support complex integrations, including leading technical discovery sessions and integration calls * Applying technical and analytical expertise to understand complex problem spaces and assess their implications for product decisions and platform strategy * Proficiency in leveraging AI-assisted tools to support complex technical scoping, integration troubleshooting, and system investigation * Collaborating across Product and Engineering to deliver high-quality solutions while balancing customer needs with architectural and security considerations * Making data-informed recommendations to guide product development and platform improvements If this sounds like what you’d love to be doing, we can’t wait to hear from you! Your skills: * You have 4+ years’ experience in a technical product or platform-focused role (or technical consulting) * A STEM degree, ideally from a top global university * A track record of delivering scalable platform capabilities and integrations, with a strong understanding of system architecture, security, and reliability in a SaaS or enterprise environment * Experience working closely with engineering teams on system design, technical trade-offs, and feasibility assessments * Familiarity with modern web platform technologies such as JavaScript, Node.js, AWS, and MongoDB. While hands-on coding is not required, understanding how platforms built on these technologies operate is strongly preferred * An ability to think through customer integration needs, commercial requirements, and operational constraints to deliver robust solutions * Comfort supporting debugging, issue investigation, and technical problem-solving across integrations, platform services, and core product capabilities * A natural curiosity to explore systems, uncover root causes, and identify opportunities for platform improvement and innovation * Commitment to continuous reflection and improvement of technical decisions, documentation, and platform quality * Adaptability to learn and evolve quickly within a fast-paced scale-up environment * A positive attitude, sense of humour, and collaborative mindset The process * Meeting with our Product Managers to have a quick discussion, hear about you, talk about our story and where we’re heading and dig a bit deeper into your CV * Complete a product case study and discuss it with members of our product & engineering teams * Meet with Head of Product * Join Atominvest What we offer * Competitive compensation (fixed base salary + performance incentives) * 25 days of holiday per year + bank holidays * Hybrid working style (a minimum of 3 days in our central London office is required) * Cycle2Work scheme * Employee Assistance Programme (EAP) to support employee wellness * A culture of trust, ownership, responsibility and autonomy in your work * An incredible team of smart and mission-driven people to work with * Fun working atmosphere * Significant growth opportunities * Company-wide socials and events