Senior Product Manager – Customer, Access & Identity

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. THE TEAM: The GTM Program Manager will work as part of the GTM Programs and Sales Enablement team, reporting to the VP GTM Programs and Sales Enablement. This role sits at the intersection of strategy and execution, working with cross-functional partners across Sales, Marketing, Customer Success, Product and beyond to design and deliver programs that move the needle for Celonis' go-to-market. THE ROLE: As a GTM Program Manager, you will own the end-to-end design and execution of strategic GTM programs that drive business impact. You will translate high-level strategy into executable programs with clear objectives, deliverables and success metrics. You will partner with senior stakeholders across the organization to align priorities, manage dependencies, and ensure successful program delivery. In this role, you will also drive innovation in how we leverage AI and emerging technologies to enhance GTM effectiveness and team productivity. THE WORK YOU'LL DO: * Partner with GTM leadership to understand strategic objectives and translate them into well-defined programs with clear goals, milestones and success metrics * Design end-to-end GTM programs including those focused on account targeting, sales methodology adoption, team engagement, customer enablement and cross-functional initiatives * Manage program execution across all phases from planning through launch to measurement and optimization; create detailed project plans, timelines and resource requirements * Align senior stakeholders including regional sales leaders, marketing leaders, product teams and executives; secure buy-in and manage expectations throughout program lifecycle * Identify, evaluate and implement AI and emerging technologies that enhance GTM effectiveness, team productivity and customer engagement * Gather and analyze feedback from sales teams and customers to identify areas for program optimization and continuous improvement * Create compelling program communications, collateral and training materials that drive awareness, adoption and engagement * Track and measure program impact through appropriate KPIs and metrics; produce regular reports on progress and business outcomes * Identify and resolve issues and roadblocks that may impact program success; make recommendations for program adjustments or enhancements * Contribute to the overall GTM strategy and provide recommendations on new programs or initiatives that could drive incremental impact THE QUALIFICATIONS YOU NEED: * Experience managing complex programs and initiatives in SaaS and/or AI-oriented tech companies, in roles such as sales operations, marketing operations or related functions * Demonstrated ability to drive programs end-to-end from strategy through successful execution and measurement * Strong strategic thinking skills with ability to understand business context, define clear program objectives and identify critical path to success * Excellent stakeholder management skills; proven ability to influence senior leaders, manage cross-functional dependencies and align diverse priorities * Project and program management expertise including planning, tracking, risk management and issue resolution * Knowledge of enterprise SaaS go-to-market best practices, sales processes and the drivers of GTM productivity * Experience with and enthusiasm for AI and emerging technologies; ability to identify and apply relevant tools and approaches to GTM challenges * Strong analytical skills with ability to define metrics, gather data and draw insights from program results * Excellent written and verbal communication skills; ability to create compelling narratives and communicate progress to diverse audiences * Execution-focused with strong attention to detail, ability to manage multiple workstreams and deliver with high quality * Collaborative and solution-oriented mindset with ability to work effectively in matrix organizations What Celonis can offer you: * Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. * Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. * Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. * Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. * Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. * Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. * Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. * Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. * Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video [https://academy.celonis.com/learn/video/discover-the-ems]. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices [https://www.celonis.com/careers/candidate-notices] By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process [https://www.celonis.com/careers/privacy-notice/]. Please be aware of common job offer scams, impersonators and frauds. Learn more here [https://www.celonis.com/careers/fraud-alert/].

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology – the gold standard in secure custody. Copper’s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department Purpose We aim to achieve a balance between corporate culture and start-up culture, and at the same time be close to product solutions. Therefore, we divide our department into small self-sufficient teams that can make decisions on their own. This applies to all stages of product production: from conceptualisation to architecture, to build, to release, to iteration and support.    Team Purpose Copper’s Information Security department keep the business’ systems and network resources secure and protect the company, employees, and client data. The Infrastructure Security team focuses on providing objective oversight and validation of Copper’s infrastructure security controls and processes. Role Purpose As a Senior Security Engineer, you will play a key role in strengthening Copper's security posture through the design, implementation, and continuous improvement of security controls, identity services, cloud security solutions, and governance processes. Working closely with technology, infrastructure, and business teams, you will lead initiatives to protect Copper's systems, data, and digital assets. You will be responsible for enhancing our security capabilities across identity and access management, cloud platforms, endpoint security, vulnerability management, automation, and security monitoring, ensuring security controls remain effective, scalable, and aligned to business and regulatory requirements. This is a hands-on technical role requiring strong security engineering expertise, a proactive approach to risk reduction, and the ability to influence security best practices across the organisation. Key Responsibilities:    Identity and Access Management (IAM) * Design, implement, and maintain Identity and Access Management (IAM) solutions, including Microsoft Entra ID, Entra Identity Governance, AWS IAM Identity Centre, and supporting authentication and authorisation services. * Manage permission settings and access controls to ensure secure and efficient user access to company resources. Security Systems Configuration and Analysis * Ensure security systems are configured according to specified requirements and industry best practices. * Assess security configurations across cloud and endpoint platforms, benchmark controls against CIS, STIG, SOC2, and internal security standards, and drive remediation activities to improve security posture. Security Solution Inventory and Maintenance * Own the administration, configuration, and lifecycle management of security platforms across cloud, endpoint, identity, and network domains. * Maintain accurate inventories of security tooling and integrations. * Evaluate new technologies and recommend enhancements to improve security effectiveness and operational efficiency. * Partner with vendors and internal stakeholders to troubleshoot issues and maximise platform value. Security Practices and Technical Advice * Act as a trusted security advisor to technical teams, business stakeholders, and senior leadership, providing guidance on security architecture, risk reduction, and regulatory compliance. * Provide technical advice on security measures and potential enhancements. * Create or update policies and procedures to align with industry regulations and best practices. Security Risk Management * Manage vulnerability management activities across cloud infrastructure, endpoints, SaaS applications, and identity platforms using tools such as Wiz, Microsoft Defender, and ArmorCode. * Prioritise and coordinate remediation efforts based on business impact, exploitability, and risk exposure. * Conduct security assessments and threat modelling exercises for new projects and technologies. * Ensure security controls align with SOC2, ISO27001, CIS Controls, and organisational risk management requirements. * Produce reports and metrics demonstrating security posture, control effectiveness, and remediation progress. Scripting and Automation * Develop and maintain automation solutions using PowerShell, Python, Bash, and APIs to improve operational efficiency and reduce manual effort. * Design, implement, and support Infrastructure as Code (IaC) solutions using Terraform and cloud-native tooling. * Integrate security telemetry into SIEM platforms such as Microsoft Sentinel to improve threat detection and monitoring capabilities. * Develop automated controls and workflows to enhance governance, compliance, and incident response processes. Skills and Experience:   Essential    * Microsoft Entra ID / Identity Governance: Extensive experience administering Microsoft Entra ID, including Conditional Access, Identity Protection, Privileged Identity Management (PIM), Entitlement Management, Access Reviews, Lifecycle Workflows, and application integrations. Experience of implementing governance controls within hybrid Microsoft and AWS environments. * AWS Security: Experience securing AWS environments using services such as IAM, Security Hub, GuardDuty, CloudTrail, Config, AWS Organizations, Route 53, and Key Management Service (KMS). * Microsoft 365 and Azure Security: Strong experience with Microsoft security technologies including Microsoft Defender XDR, Microsoft Sentinel, Microsoft Purview, Intune, Entra ID, Azure Security services, and Information Protection capabilities. * Scripting and Automation: Demonstrated ability in using scripting languages like PowerShell, Bash, and Python to automate security tasks, streamline processes, and enhance system efficiencies. * System and Application Hardening: Skilled in the assessment and hardening of operating systems and SaaS applications, adhering to CIS and STIG standards. This includes a comprehensive understanding of the best practices in system security and the application of these practices to ensure robust defence against cyber threats. * SaaS Security: Experience securing and administering SaaS platforms through SSO, SCIM provisioning, Conditional Access, entitlement governance, and lifecycle management. * Endpoint Security: Experience managing endpoint security solutions across Windows and macOS environments, including EDR, device hardening, application control, and compliance monitoring. * Network Perimeter Security - Experience securing enterprise networks using firewalls, Web Application Firewalls (WAF), Secure Web Gateways (SWG), Zero Trust Network Access (ZTNA), DNS security solutions, and cloud-native network controls. Desirable    * Secure Web Gateway Management: Experience in configuring and managing Secure Web Gateways, such as Zscaler, iBoss, and Netskope, to protect against web-based threats and enforce company security policies. * Binary Execution Control: Experience with solutions like AppLocker, Defender Application Control, Santa, ThreatLocker across both Mac and Windows endpoints Why Copper?    At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.  Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results—you’ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.  Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.  Diversity and inclusion matter to us – they’re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you’ll have a network that supports you from day one. Everyone voice matters.   If you’re looking to ramp up your career, or keen to do something new in your field, with us, you’ll keep moving forward.  Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper’s the place.  The interview process at Copper    Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:  1. Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role. 2. Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience. 3. In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.  Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.  Benefits   In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key (Enter Location here) benefits are highlighted below:  In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UK benefits are highlighted below:   * Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service.  * Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded  * Life Insurance  * Enhanced Pension Contributions - Includes an enhanced employer matching contribution  * 24/7 Employee Assistance Programme (EAP)  If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.   If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.   Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.