ABOUT BLANK STREET

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning,

we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making

every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is

unlimited. It all starts with our people and their commitment to make magic happen each and every day.

START SOMETHING EXTRAORDINARY…

As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality

products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the

same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in

quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in

their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely

counts, and you can really make a difference.

You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your

General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice

feedback, improvements and overall be hands on in the success of your store, your customers and your teams’ best interests. You

would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and

create lasting connections in the neighbourhood.

WHO WE’RE LOOKING FOR

Love for cafe culture and people
Friendly, open and approachable person who is able to work well with others
Strong knowledge of coffee and equipment is a must
Strong decision-making and multi-tasking skills
Strong interpersonal communication skills
Passionate about delivering excellent customer connections to create a regular customer base
Able to work at a fast pace in high-volume environments
Be an exemplary ambassador of our brand to new neighbourhoods

WHAT YOU’LL OWN

Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team

members are following all recipes and training for menu items and processes and that they are in the correct uniform, are

upbeat and vibes are positive

Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at

the beginning, during and end of the shift

Positive and solution-focused handling of any minor customer issue
At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily

sales, and operational profitability and develop a loyal neighbourhood customer base for your store

REQUIREMENTS

Experience in the customer service or hospitality industry
Availability that meets the needs of our cafes
Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday,

Saturday, Sunday)

Availability to work between 6:30 am and 9:00 pm
Weekend and holiday availability preferred
You must be authorised to work in the UK

Roll

Shift Lead | Kensington High Street

Kategori

Other

Plats

London, Storbritannien

Publicerad

23 juli

Sista ansökningsdag

22 augusti

Källa

Arbetsgivarens hemsida

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