Work at Scarlet

Medical Device Quality Engineer

Scarlet

We pull medical technology from the future to solve human health.   Authorised by governments around the world to assess medical AI, we remove unnecessary delays from every regulatory approval we do so patients get devices from the future, today. We are proud to count the world’s most ambitious companies building medical technology as customers. You will be joining a team with product-market fit, flowing data, and exponentially growing revenue. ABOUT THIS ROLE: Scarlet’s Quality Team plays a pivotal role in ensuring that Medical Device Manufacturers meet and exceed the Quality Management System (QMS) requirements laid out by the regulators. With deep expertise in regulatory standards, the team designs efficient workflows that enable timely and secure QMS audits of the next generation of Healthtech products. The Quality Team's goal is to ensure full compliance and operational excellence—both within Scarlet and for Medical Device Manufacturers. YOUR RESPONSIBILITIES: * Get authorised to audit and certify the quality management systems of the most innovative healthcare companies in the world * Decompose, interpret and implement relevant quality requirements (ISO 13485, ISO 17021, EU MDR, ISO 42001, ISO 27001, etc.) * Optimise the assessment of customer data by designing efficient audit processes * Be involved in maintaining and expanding Scarlet’s approvals in various jurisdictions and technologies THE KEY SKILLS: * Education - Bachelor’s degree in engineering, software engineering, computer science, physics or equivalent * Work experience - Minimum of four years of professional experience in the field of medical devices * Work experience - Minimum of two years of professional experience in quality management (e.g. ISO 13485, EU MDR, ISO 14971, etc.) * Work experience - Experience auditing against medical device quality management requirements (e.g. ISO 13485, EU MDR, ISO 14971, etc.) * Technical experience - Minimum one year of practical experience working with medical device software, demonstrating knowledge of relevant requirements (e.g. IEC 62304, IEC 82304, etc.), software development methodologies, cyber security etc. DESIRABLE SKILLS: * Work experience - Experience working with ISO 27001 * Analytical reader - You feel comfortable with reading normative texts and analysing and interpreting requirements to extract the essential information * Ferociously curious - You like going down rabbit holes, understanding deeply how things work, and challenging the status quo * Highly adaptable - You have worked in different environments and like operating with autonomy on sometimes ambiguous tasks THE INTERVIEW PROCESS At Scarlet, we have built our interview processes to ensure you get to fully understand the role and Scarlet’s culture, and to ensure we get to know about your skills, expertise, and who you are. Here is what to expect: 1. Recruiter Screen and Intro call with Hiring Manager - 45 mins 2. Regulatory and Auditor Skills Interview with Quality Team - 45 mins 3. Cross-functional Problem Solving Interview with Operations Team - 45 mins 4. Founder Interviews - 2x30 mins 5. References 6. Offer

Comms Lead

Scarlet

We pull medical technology from the future to solve human health.   Authorised by governments around the world to assess medical AI, we remove unnecessary delays from every regulatory approval we do so patients get devices from the future, today. We are proud to count the world’s most ambitious companies building medical technology as customers. You will be joining a team with product-market fit, flowing data, and exponentially growing revenue. WHO YOU ARE * You have 5+ years’ experience at a comms agency, in an in-house comms role, or as a top-tier journalist * You possess extremely high attention to detail and extraordinary writing abilities * You are obsessed with the written word and have exceptional judgement when it comes to grammar and tone of voice * You love pitching to journalists and getting wins through outreach * You know how to select the perfect image to make content come alive * You’re insatiably curious about the world and what makes it tick * You have a very high EQ, allowing you to put yourself in the shoes of any reader, viewer, or listener * You combine a love of data with a flair for driving new, creative content or PR initiatives DESIRABLE * You have worked in digital health or the healthcare industry WHAT THE JOB INVOLVES We're looking for someone to own our content, social media, and PR, grow what’s working, and figure out what else we should do to build the defining media voice for innovative healthcare. You’ll have access to stories, companies, technologies, and experts at the cutting edge of regulated AI medical devices and get to shape how a critically important global industry is understood. * Work hands-on to own and grow Scarlet’s content offering: creating stories with amazing customers, editing blogs written by world-leading expert teammates, and more, all to a world-class standard * Own and grow Scarlet’s social media presence, producing a consistent daily cadence of exceptional LinkedIn content * Develop and execute original content and communications ideas that elevate our brand and allow us to tell the most important stories in healthcare * Earn and arrange coverage for Scarlet in relevant press, from specialist publications to the biggest names in media * Book, arrange, and organise speaking gigs for Scarlet teammates at conferences across the globe and on specialist webinars * Collaborate closely with fellow members of the Commercial teams (Growth and Sales) to understand their communications needs, such that Scarlet can grow its brand, and create and close more deals THE INTERVIEW PROCESS 1. Intro call with Dan - 20 mins 2. Interview with Marco - 30 mins 3. Interview with Gabbie - 45 mins 4. Technical interview with Dan - 1 hour 5. Culture and values interview with James and Jamie - 2x30 mins 6. Referencing & offer

Account Manager (Customer Outcomes Specialist)

Scarlet

We pull medical technology from the future to solve human health.   Authorised by governments around the world to assess medical AI, we remove unnecessary delays from every regulatory approval we do so patients get devices from the future, today. We are proud to count the world’s most ambitious companies building medical technology as customers. You will be joining a team with product-market fit, flowing data, and exponentially growing revenue. WHO YOU ARE: * You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry. * You operate with a bias for action. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets. * You have strong project management skills. You connect dots, see risks early and keep multiple workstreams on track without breaking a sweat. * You have an insatiable curiosity and thrive in a fast-paced and innovative environment, eager to think creatively and iterate quickly. * Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment. What the job involves: * Build long-term, trust-based relationships with forward-thinking companies in health tech * Act as the central point of accountability for customers, ensuring the right outcomes, at the right time, with clear communication throughout. * Listen closely, capture what matters, and surface it, so internal teams stay aligned with what customers value (and what they don’t) throughout the journey. * Spot friction early and eliminate it - whether it is process confusion, scope drift, or quiet frustrations. * Own every key moment - from onboarding to expansion - keeping customers focused and confident, even when the path is complex. THE INTERVIEW PROCESS * Intro call with Aarzoo (30 mins) * Round 1: CX team interviews: Rachel (60 min), Steven (30 min) * Round 2: Founder interviews: James and Jamie (2x30 min) * Referencing * Offer