Customer Excellence Intern

At Bim.com, we connect the people who build with the products they build with. Are you ready to join us as our newest Customer

Excellence Intern?

As a Customer Excellence Intern, you will support the Customer Excellence team in strengthening customer engagement, increasing

platform adoption and supporting long-term retention across markets. This role focuses on our platform, BIMobject, a world-leading

global marketplace for the construction industry that connects manufacturers with architects, engineers, and construction

professionals. As a team, we enjoy working closely together, sharing knowledge and supporting each other in a fast-paced,

customer-driven environment. We’re now looking to expand the team with someone who can support us with a wide range of tasks while

also learning the ins and outs of the SaaS and ConTech industry.

• Collaborate: Work closely with the Customer Excellence Managers in their day to day activities as they collaborate with

customers across the world

• Data support: Support with reactive tasks ranging from building out customer profiles on BIMobject.com, update CRM systems and

gathering data

• Customer meetings: Support in proactive tasks ranging from preparing meeting materials and data, as well as summarising

customer materials

• Grow & expand: In addition, there will be opportunities to explore working with larger data sets, structured knowledge sharing

and supporting the team in improving processes. We want to create an internship that makes sense for both of us!

• Currently are pursuing a degree in sales, marketing, digital marketing or a related field with an internship as part of your

studies

• Are comfortable taking ownership of your own tasks and driving them forward, and are eager to learn and develop in a fast-paced

environment.

• Are detail-oriented and take pride in getting things right. In addition, you enjoy creating structure among data, lists and

processes.

✨ Don’t fit every single box? We know that applying for a job can be intimidating and that experience comes in many forms. If this

role looks like a great next step for you, please apply! We’d love to hear your story, even if you don’t meet 100% of the

criteria.

• The core: A startup mentality within a stable global company, but small enough for everyone to have a voice in shaping our

company’s future (140+ employees). We live by our values: Raise it, Do it, Together.

• Flexibility: To succeed, we expect you to work primarily from our Malmö office. However, we will discuss how to ensure we find

a model that works for both of us.

• Practicalities: This is an internship that requires authorization to work in Sweden and is eligible for academic credits as

part of your education (eg LIA). For this internship, we are primarily looking for someone who is available during the full

spring semester, but are open to a shorter internship.

Why Bim.com? The building industry is a vital part of our society, but it needs to become smarter and greener. That’s where we

come in. Connecting the people who build and the products they build with. Enabling Property Owners, Designers, Contractors,

Distributors, and Manufacturers to meet the industry’s challenges. Together with us, you will make a difference – both for our

customers and the planet.