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IS/IT Support Specialist

Tepe Munhygienprodukter AB
  • OrtMalmö
  • OmfattningHeltid
  • Sista ansökan28 dagar kvar
  • Publicerad9 okt.

Om tjänsten

We are looking for a team member to join our dynamic and collaborative IS/IT team. TePe is a growing global organization, and you

will play an important role in our continued development. You will work closely with colleagues across different departments and

locations, handling a variety of technical challenges in a service-minded and fast-paced environment.

About the role

As our IS/IT Support Specialist, you will play a key role in supporting employees across our international organization with their

technical needs. You will provide training, troubleshoot issues, and help ensure the smooth operation of our IT environment. The

position reports to our IT Operations Manager and is based in Malmö, with some travel to our international subsidiaries required.

Key responsibilities

Deliver first-line support by receiving, prioritizing, troubleshooting, and resolving incidents and service requests.
Coordinate and follow up on incidents and service requests through the Service Desk
Coordinate IT onboarding and offboarding activities, ensuring employees receive the necessary equipment, access and support
Install, configure, and maintain computers and software
Manage and maintain the IT asset inventory
Identify opportunities to improve efficiency and ways of working
Participate in IS/IT projects, rollouts, and improvements

Who you are

You are a curious and service-oriented individual with a genuine interest in IT and technology. You enjoy helping others, solving

technical challenges, and finding practical solutions that make a difference in people's day-to-day work. You take ownership of

your responsibilities, communicate effectively with different stakeholders, and thrive in a collaborative environment where

knowledge sharing and continuous improvement are valued. You are service-minded, communicative, and comfortable engaging with

users, colleagues, and suppliers, always keeping the user experience at the center of what you do.

What you’ll bring

Qualifications

Strong problem-solving and analytical skills
Strong communication skills and the ability to build positive relationships across the organization
A proactive and service-oriented mindset
Ability to work independently and collaboratively
Fluent Swedish and advanced English, both written and spoken

Preferred qualifications

Previous experience in an IT support role
Familiar with ITIL principles and service management processes
Knowledge of Windows 11 and TCP/IP networking
Familiar with Microsoft 365, Active Directory, Intune and Entra ID

Why join TePe?

At TePe, you will join a collaborative and knowledge-sharing environment where learning never stops. We offer the opportunity to

grow professionally while contributing to a company that combines innovation, sustainability and health in everything we do. We

believe in working together, supporting one another and creating an inclusive workplace where everyone can thrive and be

themselves. Here, your ideas matter, your development is encouraged, and your work contributes to improving oral health for people

around the world.

How to apply

Interested? We’d love to hear from you! Applying is easy, just upload your CV and answer a few short questions that help us get to

know you better. We’ve removed the personal letter from the application process. Instead, we ask a few focused questions that help

us get the specific information we need to make a fair and clear assessment.

If you have any questions about the role, please contact Tase Simonovski, Manager for IT Operations, at Tase.Simonovski@tepe.com.

For questions regarding the recruitment process, please contact Rasika Norbjer, Talent and Culture Specialist, at

Rasika.Norbjer@tepe.com.

Please make sure to submit your application by November 8th at the latest. We ask that you apply through our recruitment system,

not by email because this helps us treat every application fairly and ensures a smooth experience for all candidates.

To find the best fit for both you and us, we use assessments from Alva Labs. These science-based tools help us understand your

potential beyond the CV. They make the selection process fairer and help us identify who is most likely to succeed and grow in the

role.

Background Check

As part of our recruitment process, a background check is conducted on the final candidate before employment is confirmed. The

check may include verification of employment history, education, professional qualifications, financial records, legal status, and

the right to work.

The background check is conducted through an external provider. All checks are carried out with the candidate’s consent and in

accordance with applicable laws and data protection regulations.

Good to know

Location: Malmö
Working hours: Full-time
Position type: Permanent, starting with 6 month probation period
Start date: As soon as you are available