Financial Education Specialist

Satispay

About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn’t stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Senior Data Engineer, you won't just maintain pipelines; you will shape the evolution of our next-generation data platform. You will architect, scale, and govern an ecosystem that empowers Data Analysts and business teams to autonomously model, analyse, and leverage data safely. Here's what your day-to-day will look like: * Data Platform Architecture & Evolution - Lead the design and implementation of our modern Data Lakehouse strategy, ensuring seamless integration with Amazon Redshift & Redshift Serverless for high-performance analytics. * Self-Service Enablement & Analytics Engineering - Empower Data Analysts to contribute directly to data modelling. You will own the core dbt framework, establishing best practices, CI/CD pipelines, and robust testing frameworks to make analytics engineering scalable and decentralised. * Orchestration & Workflow Automation - Build, scale, and maintain reliable orchestration layers using Apache Airflow, optimising complex DAGs for both batch and near-real-time workloads. * ML Platform Ownership & Feature Store Management - Own, architect, and scale Satispay’s Machine Learning Platform. You will manage our Feature Store, build robust data pipelines for model training and inference, and provision collaborative analytics environments to empower Data Scientists and Analysts. * Streaming & Real-Time Data - Design and operate streaming transformation pipelines (e.g. Apache Flink, Spark Streaming) that power near-real-time analytics and feed the feature store, moving the platform beyond batch. * AI Tooling & Agentic Engineering - Drive team-wide productivity gains by exploring, integrating, and maintaining AI-assisted development workflows. This includes leveraging tools like Claude Code and deploying AI agents to automate data engineering tasks, optimise pipeline monitoring, and accelerate delivery. * Ingestion & Integration - Supervise managed ingestion workflows (Fivetran) and custom Python pipelines, ensuring cost-efficient, resilient, and reliable data flow across systems. * Performance, Cost & Reliability - Design for performance and cost across the entire platform – ingestion streams, transformations, feature store, and Redshift Serverless. Own data quality, observability, and the SLAs your consumers depend on. * Data Governance, Security & Compliance - Design robust data security, access control, and privacy measures across all data assets to ensure strict compliance with financial regulations while maintaining trust. * Mentorship & Tech Leadership - Act as a technical mentor for junior/mid-level engineers, champion documentation, and establish engineering standards that elevate the entire team’s capabilities. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? * Relevant education and technical background - You have a degree in Computer Science, Engineering, or a related field, backed by 5+ years of hands-on experience designing, scaling, and maintaining complex enterprise data platform architectures. * Programming Expertise - You are highly skilled in SQL for data manipulation and analysis and have practical experience with at least one of the following: Python, Java, or Scala for building robust data pipelines. * Architectural Knowledge - You are familiar with both batch and real-time streaming data architectures and understand the principles behind designing scalable and resilient data systems. * Data-Oriented Mindset - You have a strong passion for deeply understanding data, its meaning, the critical importance of preparing it correctly, and the methodologies for ensuring its quality and unwavering consistency. * Platform & Mesh Mindset - You understand how to transition from centralised data delivery to a platform model, designing tools and guardrails that allow Data Analysts to safely self-serve and own their data models. * Forward-Thinking & AI Curious - You are excited about the intersection of data engineering and AI, with an interest in LLMs, and integrating AI coding assistants (like Claude Code) into the development lifecycle. * Structured communication and stakeholder management - You communicate clearly and persuasively, adapting your approach to build trust and engage effectively with diverse stakeholders across technical and business teams. * Language proficiency - You are fluent in both Italian and English, enabling seamless communication within our international team and with stakeholders. * Passion for FinTech or Startup environments - You are genuinely passionate about the fast-paced and innovative FinTech or startup ecosystem and are eager to contribute to our mission. CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout: * ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) * 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) * ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) * 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) * 👨‍👩‍👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Salary: €51,000 - €66,500 gross per annum. This range is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren’t just fancy words on a page - they really shape everything we do. Explore them here. #LI-HYBRID #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy

Qonto

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Onboarding Officer to help scale Qonto's Italian market. You'll conduct deep-dive account validations in strict compliance with Bank of Italy guidelines, tackling a significant operational backlog while maintaining high quality standards. You will report to Alessandro Pesapane, Team Lead KYC-B Operations Italy. ➡️ What you'll do Validate customer and company profiles: Conduct thorough manual validations (15-20 per day) to determine account eligibility — analysing structures, beneficial owners, and business models. Review complex KYC/KYB documentation: Verify passports, IDs, company registration documents, and financial statements across the customer lifecycle. Draft detailed analytical reports: Write comprehensive, structured justifications for each acceptance or rejection decision — Bank of Italy guidelines applied meticulously. Support the frontline team: Provide direct operational guidance to our level one (DTO) team on complex cases they cannot resolve. Maintain operational cadence: Process accounts efficiently to clear the backlog while upholding quality standards — speed and rigour, not one at the expense of the other. ➡️ What we're looking for Operational experience in KYC/compliance: 1-2 years in customer care, KYC/KYB, or compliance — ideally in fintech or a fast-paced environment. You've reviewed real documentation, not just studied the theory. Compliance mindset: Strong attention to detail and completely comfortable reviewing complex legal and financial documentation. You follow regulatory guidelines to the letter. Analytical writing: You write detailed, structured analyses to justify your decisions. Clear reasoning on paper is as important as the decision itself. Languages: Fluent written and spoken Italian. Excellent English (Qonto's internal language). Customer awareness: You understand that every validation impacts a real person waiting to open their account. You balance compliance rigour with respect for the customer journey. ➡️ What we can offer you A high-impact role in a scaling market: Italy is growing fast at Qonto. Your work directly impacts compliance rate and customer satisfaction — every account you validate is a business that can start banking with us. Real compliance depth: You'll apply Bank of Italy guidelines daily, review complex corporate structures, and build expertise in KYC/KYB that compounds over time. A close-knit team at a pivotal moment: You're joining the Italian onboarding team as it rebuilds and scales. There's room to evolve toward process improvements once the backlog is cleared. Direct access to decision-makers: You'll work closely with key stakeholders and have visibility on how your operational work feeds into Qonto's Italian market strategy. ➡️ Your future manager Your manager will be Alessandro Pesapane, Team Lead KYC-B Operations Italy. His path? 5+ years at Qonto — Alessandro started as KYC KYB Operations Manager, was promoted to KYC KYB Operations Expert, and became Team Lead in 2026. Before Qonto, he spent 3+ years at Comdata France, progressing from Customer Care Agent to Quality & Training Manager. He studied at the Università degli Studi di Cagliari and brings a background in press communication, education, and customer care. What does he bring to the team? A customer-obsessed, quality-driven approach built from years of frontline experience. Alessandro has done every level of the work he now leads — from processing cases to designing quality standards. He combines operational depth with clear communication to keep execution smooth in a fast-scaling Italian market.

Sumup

HEAD OF SDR, EUROPE EU GTM | Milan, Italy Salary Range: €88,160 to €117,547 base salary + commissions ABOUT THE TEAM SumUp's field sales engine is growing fast across Europe, and the SDR function is at the heart of that growth. Our Sales Development Representatives generate qualified pipelines for high-performing field reps across the UK, France, Germany, and Italy — and we're now building the leadership infrastructure to take this to the next level. This is a rare opportunity to build and lead a European SDR organisation from the ground up: setting the strategy, writing the playbook, and scaling a team that will directly shape how SumUp wins new business at scale. You'll report into senior European Sales leadership and work closely with the Outbound Growth Lead and RevOps to build something that's already proving its value — and needs the right leader to realise its full potential. WHAT YOU'LL DO * Build and lead the SDR function, scaling to 80+ team members based in Barcelona and Milan who operate with a European scope — supporting the UK, Italy, Germany, France, and new markets expansion * Define and implement a standard operating playbook — covering commission plans, tooling, daily rituals, and performance rituals — so teams can perform consistently and at a high level * Own day-to-day performance of the SDR function, tracking qualified appointments set and deals closed, and delivering regular updates to senior stakeholders * Partner with RevOps, Outbound Growth Lead, and country Sales Heads to remove hiring bottlenecks, improve data and lead quality, and integrate AI-driven tools to improve SDR productivity * Develop SDR talent into future sales roles, building a pipeline of outbound reps and account executives from within the team YOU'LL BE GREAT FOR THIS ROLE IF… * Proven experience leading an SDR or outbound sales function at scale, with direct people management of large teams across multiple markets * A track record of building sales teams or SDR functions from scratch, including establishing processes, playbooks, and performance frameworks * Strong analytical and strategic thinking skills, with the ability to translate data into clear decisions and communicate them with confidence * Comfort operating in a fast-moving, evolving environment where structures are still being built and priorities can shift * Ability to communicate with clarity and conviction across all levels — whether coaching a team, aligning with peers, or presenting to senior leadership WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with a truly global, multicultural team from our inspiring Milan location. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 🏖 Generous time off: enjoy 22 days of annual paid leave, 32 hours of Ex Festivita (Personal Hours), plus public holidays and special leave days 💼 Financial security: corporate pension contributions that support your long-term future ❤️ Well-being support: access our mental health Employee Assistance Programme for guidance and care when you need it 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.