Customer Support Specialist (all genders)

Avelios Medical

ABOUT US Our mission at Avelios is to unlock clinical data to power seamless healthcare operations for better patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care. We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths. THE TEAM AND ROLE As a Working Student Relocation Specialist (all genders), you will join our People team and take ownership of something that genuinely matters: making sure every new Avelios hire lands in Munich without the added stress of navigating the rental market on their own. You’ll help build a relocation experience that reflects the level of support we want to offer our employees beyond their first day at work. This is a new function with real freedom to build it your way, from the relationships you create to the processes you put in place.   YOUR RESPONSIBILITIES * Go-to Contact for New Hires: You'll be the first point of contact for colleagues relocating to Munich, supporting them hands-on throughout their apartment search - from understanding the rental market and exploring neighbourhoods to reviewing listings and preparing for viewings. * Network Building: You'll proactively build and maintain relationships with real estate agents, property management companies, and landlords across Munich, so we have reliable contacts to draw on as we grow. * Resource Creation: You'll develop practical materials for incoming team members, including neighbourhood guides, rental market overviews, and moving checklists. * Process Ownership: You'll help shape and document the relocation process as we scale, working closely with Recruiting and People Ops to ensure a consistent experience for every new hire.   YOUR QUALIFICATIONS * Enrolled student at a university, preferably in Business, Real Estate Management, or a comparable field * Initial experience in operations, customer-facing roles, or real estate is a strong advantage; startup or scaleup experience is a plus * Strong communicator with a structured, proactive way of working * Fluency in German and English   YOUR BENEFITS * Variety in your tasks and the opportunity to take ownership * Flexible working hours * Support for your personal development through continuous learning and feedback and high chances to transition into a full-time role if the collaboration is successful * An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios * Ability to gain valuable hands-on experience in a startup backed by leading international VCs * A monthly meal allowance up to 75 euros, and Corporate Benefits that give you access to discounts from a wide range of providers in various areas

Vaeridion

YOUR MISSION As a Senior EMC, HIRF & Lightning Protection Engineer (all genders) you will help us design and develop the aircraft and its installed systems. As an all-electric aircraft, this may entail new and novel approaches to meeting the EMC, HIRF and Lightning protection goals, in some cases requiring an innovative approach to systems design. This will be a broad role covering design support, analysis, test and compliance finding. In this role, you will provide specialist support to all other engineering groups including systems and structures. YOUR DAY-TO-DAY * Proactively lead and execute technical tasks related to EMC, HIRF & Lightning protection for the Microliner development and certification, from capturing technical requirements to demonstrating compliance. * Contribute significantly to the definition, architecture, sizing, specification, and development of the overall electrical system with respect to meeting the EMC, HIRF and Lightning protection goals. * Support high and low voltage electrics and avionics safety analysis and conduct system engineering tasks. * Support the installation and integration of entire electrical/electronic systems on an aircraft level. * Develop mitigation strategies for system noise and coupling issues, including shielding, grounding, and filtering solutions. * Lead efforts to analyse and design system protection against high-intensity radiated fields (HIRF). * Coordinate HIRF immunity tests with external labs and certification bodies. * Develop strategies for direct and indirect lightning protection for airframe, electrical wiring, and electronic equipment. * Plan, execute, and document EMC, HIRF, and lightning tests in compliance with regulatory and customer requirements. * Diagnose and resolve electromagnetic interference issues observed during development or testing. YOUR PROFILE * Engineering degree in Aerospace Engineering or equivalent (Electrical/Electronics). * Minimum 8 years experience with HIRF, EMC and lightning protection (indirect effects). * Experience with the full development lifecycle from conceptual design through to certification (EASA/FAA Part 23 or 25). * Experience working in an EASA Part 21J Design Organization, or international equivalent. * Knowledge of systems & safety engineering principles for safety critical systems (SAE ARP 4754/4761). * Working experience with relevant industry standards, such as DO-160G, MIL-STD-461, ARP5414/ARP5415, and other applicable standards. * Working knowledge with direct effects of lightning protection and certification is a plus. * Experience with electric propulsion systems or high-voltage aerospace architectures is a plus. * Proficiency coordinating activities of engineers internally and in partner supplier companies. * Excellent verbal & written communication skills in English, other language would be a plus.  * Positive thinking, “Can do” attitude and working nature characterized by self-initiative, solution orientation, eagerness to learn, grow and apply new skills. * Passioned about aviation and electrification of aviation industry.  We recognize that women and other under-represented groups are often overlooked in our industry. If you’re excited about this role but don’t meet every listed qualification, we still encourage you to apply. Talent and potential can’t always be captured in a checklist. WHY US? * Be part of an ambitious team determined to shape the future of aviation. * We are an in-office company, but we value flexibility and trust employees to manage their schedules responsibly. This may include occasional remote work or adjusting hours to accommodate personal commitments. * Subsidized EGYM Wellpass membership: your (mental) health is important for us. * Enjoy a subsidized lunch with a 5€ company contribution per meal on office days. * Become a part of our success with virtual stock options. * Choose the option that suits your needs: either a free charging station for your electric car or a public transport job ticket as part of the Deutschlandticket. * Lease a high-quality bicycle or e-bike through our JobRad program and benefit from tax advantages. Whether for your daily commute or personal use, enjoy more mobility and sustainability. * Pension scheme to support your long-term financial security. * Work in one of our offices in Munich or Delft. Enjoy the modern Balan Campus in Munich or work inside the aerospace ecosystem at TU Delft. * Boost your professional as well as personal growth executing your own ideas and independent projects. * Join our internal social events and retreats (e.g. cooking, game nights, sports). COMPENSATION PRINCIPLES Our Compensation Philosophy: Compensation is determined based on objective and gender-neutral criteria, including relevant experience, qualifications and education, performance, level of responsibility, required skills and competencies, and the scarcity or uniqueness of expertise in the relevant field. VÆRIDION applies these criteria consistently to ensure fair and equitable compensation for employees performing the same work or work of equal value. Salary Range: 80.000 EUR - 100.000 EUR

Avelios Medical

ABOUT US Our mission at Avelios is to unlock clinical data to power seamless healthcare operations for better patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care. We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths. THE TEAM AND YOUR ROLE As a billing specialist/ Experte Patientenabrechnung (all genders) in healthcare, you are a key expert at Avelios and contribute your knowledge from hospital billing directly to our product and customer processes. With your experience in billing, coding, or process management in hospitals, you understand the workflows and challenges of everyday clinical work. You use this knowledge to further develop our software solutions together with our Medical Team and the product managers – especially the billing module, which simplifies processes and significantly eases daily work in hospitals. At the same time, you are a reliable point of contact for our customers and project teams when it comes to billing topics, process questions, or the implementation of regulatory requirements. You support the introduction of our solutions, accompany projects from a professional perspective, and help ensure that our customers can optimally design their billing processes. With your expertise, you help us bridge the gap between clinical practice and the digital product world – actively shaping how hospital billing will work in the future. YOUR TASKS * Analysis of clinical billing processes and translation into clear requirements and rules for our billing module * Professional design, expansion, and quality assurance of content, validation logic, workflows, and texts * Monitoring of legal and regulatory requirements and derivation of resulting changes * Close collaboration with the Medical Team and product management as a professional source for decisions * Professional support for projects in the initiation phase: requirements analysis, development of suitable solution approaches, professional demos, and contributions to service descriptions/scoping * Professional support during implementation and operation for customers: process analysis, parameterization/customizing, and practical execution * Training and enablement for users on billing, coding, and best practices * KPI and error pattern analysis in operations, derivation of concrete improvements, and coordination as a professional escalation point YOUR QUALIFICATIONS * Completed studies or vocational training in health economics, healthcare management, business administration, public health, or a medical or nursing qualification with experience in hospital billing * In-depth understanding of billing logic and processes in inpatient and outpatient service areas, along with confident handling of common billing systems in healthcare * Experience in translating professional requirements into clear specifications and in professional quality assurance * Strong communication and teamwork skills and enthusiasm for interdisciplinary collaboration * Enjoyment of customer- and project-oriented work (workshops, process analysis, trainings) * Structured, analytical, and conceptual way of working * Very good German and good English skills YOUR BENEFITS * Variety in your tasks and the opportunity to take ownership * An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios * Ability to gain valuable hands-on experience in a startup backed by leading international VCs * Support for your personal development through continuous learning and feedback * Set your own rhythm with flexible working hours and trust-based time tracking * A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation * A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas