Senior Risk, Fraud and Payments Manager

Customer Success Manager, Radar

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. WHAT YOU’LL DO The Customer Success Manager for Radar is a specialized scaled coverage role serving the Global CSM Team. You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments health. You will be the domain expert and operational backbone for Stripe’s fraud and disputes product suite (examples: Radar Standard, Radar for Fraud Teams (RFFT), Disputes, Adaptive 3DS, Smart Refunds, Radar for Multiprocessor, and Radar for Platforms, working across partners in Product, ProServ, Support, and Data Science. The ideal candidate combines deep fraud and payments risk domain expertise with strong cross-functional instincts. RESPONSIBILITIES * Monitor and Mitigate Risk: Identify churn signals, integration gaps, and potential Card Brand Monitoring Program (CBMP) risks to proactively initiate optimization conversations. * Drive Value and Adoption: Educate users on fraud and disputes products, drive adoption of high-value features, and identify upsell opportunities * Cross-Functional Partnership: Collaborate with cross functional teams to support trials, conversions, and joint enablement. * Voice of the Customer: Act as the internal advocate by routing product feedback, representing user needs in roadmap discussions, and flagging systemic integration issues. * Operational Leadership: Own reporting and performance metrics, lead internal training, and participate in key customer business reviews (QBRs/EBCs) WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of enterprise relationship management or consulting, with 2+ years embedded in payments fraud, risk management, or disputes at a payments company, bank, or fintech * Domain Expertise: Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment * Product Fluency: Hands-on experience with machine learning-based fraud tools, rule-based fraud engines, or dispute management platforms; familiarity with Stripe Radar is a strong plus * Executive Presence: Experience presenting fraud and risk performance data to and influencing senior stakeholders across risk, finance, and operations functions * Operational Rigor: Ability to manage a complex book of business, balancing multiple merchant fraud investigations, dispute escalations, and performance reviews simultaneously * Ability to navigate data and people to find answers, including interpreting fraud dashboards, dispute analytics, and authorization rate metrics PREFERRED QUALIFICATIONS *  Deep fraud and payments risk domain expertise with strong cross-functional instincts.

Product Manager - Credit & Fraud

Qliro

WHAT WE DO AT QLIRO At Qliro we deliver safe and simple payments. We are a dedicated partner to our merchants who serve their customers every day. We believe that if our merchants grow, we grow. We are a company of dedicated, friendly and highly competent people that together have redefined what Qliro and payments can be. We are now on a journey of scaling our business both here in Sweden and the Nordics. WHAT YOUR TEAM DOES Do you want to own the product behind every credit and fraud decision Qliro makes? We’re looking for a senior Product Manager to lead our Credit & Fraud team, our platform that protects Qliro’s payment flows through credit assessments and fraud detection, while keeping the customer journey smooth. Credit & Fraud is a backend-focused, in-house team responsible for our credit engine, our integrations with credit information providers, our fraud detection capabilities, and the internal interface our fraud officers use to investigate cases. It sits squarely on the transactional payment path, processing tens of thousands of credit and fraud checks every day under strict requirements for speed, accuracy and uptime, and runs a containerized microservices architecture with daily production deployments. This is a team that delivers reliably and has real room to grow into a more proactive, roadmap-driven way of working. That’s where you come in: you’ll set the direction for the tech team, build its roadmap, and bring our Credit-, Fraud- and Tech-teams together so that lending and risk decisions and the platform that runs them move forward as one. WHAT YOU WILL DO: • Own and set the roadmap, vision and KPIs • Lead an in-house backend development team and follow an agile way of working together with them • Build bridges between our Data- Credit- , Fraud- and Tech- team, turning a range of stakeholder needs into one clear plan • Be the expert on how credit assessment and fraud detection work at Qliro — the credit engine, the provider integrations, and the products they power. • Protect the speed, accuracy and uptime the payment path depends on, while moving the roadmap forward • Use qualitative and quantitative insight to improve credit and fraud outcomes WHAT YOU'LL BRING TO THE TEAM: • A senior PM with a track record of owning backend or platform products, ideally ones on a critical path • Strong at stakeholder management, turning demanding senior stakeholders into alignment • Comfortable using AI in your daily work and keen to drive innovation with it — we work with Claude, and we expect our PMs to lead the way • Experienced building products in an agile team • Experienced with credit issuance / lending — you understand how credit decisioning works and the stakeholders around it is beneficial • Experienced within fast moving tech companies and/or financial services, where lending or fraud/risk experience is a clear advantage • Fluent in spoken and written English and Swedish WOW in everything we do Qliro is the place for you who are curious, passionate and love collaboration. Together we have the power to create wow in everything we do. Feel comfortable being you, bringing your own unique perspectives. At Qliro there’s a place for you whoever you are — differences are a strength. We love flexibility and remote work, and we also believe in the power of meeting in real life. With a mix of working remotely and collaborating in the office, we believe in a flexible workplace that suits both you and Qliro. DOES THIS SOUND LIKE YOUR NEXT ROLE? WHAT ARE YOU WAITING FOR - APPLY NOW!  ---------------------------------------------------------------------------------------------------------------------------------- Qliro is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, gender identity or expression, national origin, religion or other beliefs, disability, sexual orientation or age.

Fraud Prevention Manager

Sumup

FRAUD PREVENTION MANAGER SumUp's Fraud Prevention team sits at the intersection of risk, data, and global payments, and we move fast. We're a team of specialists tackling one of fintech's most dynamic challenges: staying ahead of fraud at scale, across multiple markets and products. As we shift from a market-based to a global, product-focused model, we're looking for a Fraud Prevention Manager to lead our Acquiring domain worldwide, someone who thrives in ambiguity, leads with clarity, and gets things done. In this role, you'll own the global Acquiring fraud strategy, lead a team of fraud specialists, and work closely with Operations, Engineering, Data Science, and Product to build scalable, high-impact prevention capabilities. You'll report directly to the Head of Risk & Fraud Prevention and partner with a second global fraud prevention manager focused on non-acquiring fraud. What You'll Do * Lead a team of fraud specialists through clear goal setting, coaching, and strong execution standards, while hiring for open roles and building a culture of ownership and accountability * Own the global Acquiring fraud strategy roadmap, translating fraud trends, performance data, and market needs into effective rule optimisation, threshold management, and authentication strategies * Drive the review, testing, and migration of EU Acquiring rules from NOTO to SumUp's internal rule engine, ensuring controls remain effective as fraud patterns evolve * Partner cross-functionally with Operations, Engineering, Data Science, Product, and regional leaders to prioritise model development, improve fraud tooling, and deliver measurable outcomes * Monitor fraud and chargeback performance through KPIs and data analysis, identifying risks, diagnosing root causes, and protecting approval rates across all markets You'll Be Great for This Role If * You bring proven experience in fraud prevention, fraud strategy, or risk management within payments or fintech, including hands-on work with rules engines, decision systems, or authentication strategies. * You’re an experienced people leader who can hire, set goals, coach, and manage performance with clarity and care. * You’re data-driven and comfortable working with databases, building KPIs, and measuring the impact of strategy changes; SQL or coding skills are nice to have. * You can influence and align cross-functional teams across Operations, Engineering, Data Science, Product, and senior business stakeholders, and you communicate fluently in English. * You hold a degree in Engineering, Statistics, Mathematics, Physics, or a related quantitative field. * You adapt quickly, prioritise well under pressure, and bring a growth mindset — staying curious and always looking for better ways to solve problems. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.