Account Manager, Restaurants

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. We're looking for a Senior Client Account Manager for the Restaurants and Drinks vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.  Please note that this role is required to be based out of our Chicago or New York City offices.  Responsibilities: * Collaborate closely with Client Partners to meet and exceed clients’ marketing goals. * Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth. * Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners * Ongoing management of internal account operations (revenue delivery and troubleshooting issues) * Educate brands and media agencies, effectively communicate value proposition and best practices * Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans * Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles * Proactively seek and represent client needs and asks to cross-functional stakeholders * Shape Reddit’s native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders * Proactively and continually identify areas of improvement * Mentor and train other team members. Required Qualifications:  * 8+ years of experience in advertising sales and account management, Restaurants and Drinks client experience preferred * Strong understanding of customer marketing funnel and traditional marketing ecosystem * Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors. * Understanding of Digital measurement, tracking fundamentals and mobile measurement partners * Tenacious and entrepreneurial approach to working through product, process, and client challenges * Experience cultivating strong relationships with external partners * Exceptional communication and interpersonal skills * Ability to work in a fast-paced and unstructured work environment * High attention to detail * Proficiency in Excel preferred * BA / BS degree or equivalent work experience Benefits: * Comprehensive Health benefits * 401k Matching * Workspace benefits for your home office * Personal & Professional development funds * Family Planning Support * Flexible Vacation (please use them!) & Reddit Global Days Off * 4+ months paid Parental Leave * Paid Volunteer time off #LI-onsite Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $135,100—$189,200 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

TheFork

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork What you will do:  * Make outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month; * Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management and online marketing; * Selling, upselling and retaining products and customers; * Be the primary point of contact and build long-term relationships with customers; * Ensure the support and training to use our tools. Your KPIs will include (but will not be limited to) and are subject to change based on business needs: * * Upselling and retention of products and partners on your portfolio; * Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings; * Number and quality of restaurants participating in TheFork Festival. You Must Meet These Critical Qualifications: * Experience as sales representative or account manager * C2 level of Portuguese and fluent English is a must * Experience in pitching and selling promotions/deals/flash sales; * Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800).   Who you are: * Customer orientation profile; * Emphatic; * Communication skills; * Dynamic and perseverant person; * Oriented results; * Good attitude is very important. You Can Impress With These Additions: * Experience with a restaurant; * Experience in e-commerce. What we offer you:  😄 An awesome team (not everybody like our jokes, but we try our best) 🏠 A Permanent contract (that can be useful in life) ⚖️ Flexible working environment (2 days home office per week) 💸 Competitive fixed salary, bonus 🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants) 🌎 International teams - More than 30 nationalities and over 10 offices worldwide 🏳️‍🌈 Highly inclusive working environment 🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc 🎓 Continuous learning and development programs 😌 Free access to the Calm app 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid) ⏳ A program dedicated to help you have the best work/life balance 🏥 Health insurance fully covered by the company 👩‍🦽 Life Insurance and Disability at no cost to the employee 👴 Attractive pension plans 🍴 Amazing offices with dining, coffee point on each floor, and leisure area 🎤 Team building events   All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.   #LI-MA1

Deliveroo

Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur de tout ce que nous faisons. Notre équipe Commerciale développe des partenariats durables avec des restaurants et commerçants partout en France afin de les accompagner dans leur croissance grâce à des solutions innovantes, une approche orientée data et une excellence opérationnelle au quotidien. Nous recherchons un(e) Account Manager pour rejoindre notre équipe en France, dans un environnement de travail hybride avec des déplacements réguliers sur votre secteur. Dans ce rôle, vous contribuerez activement au développement et au succès d’un portefeuille stratégique de partenaires restaurants, tout en garantissant la meilleure expérience possible à nos partenaires comme à nos clients. ✨ Découvrez notre équipe Commerciale - ce qui nous anime, notre façon de travailler et ce que vous pouvez attendre de nous. CE QUE VOUS FEREZ AU QUOTIDIEN Au sein de notre équipe Commerciale Régionale, vous accompagnerez vos partenaires restaurants dans le développement de leur activité sur Deliveroo. Votre rôle sera à la fois stratégique, analytique et relationnel. Vos principales missions : * Gérer et développer un portefeuille stratégique de restaurants partenaires sur des marchés matures * Construire des relations solides et durables avec vos partenaires en devenant leur interlocuteur(trice) privilégié(e) et expert(e) Food Tech sur votre secteur * Analyser les performances commerciales et opérationnelles afin d’identifier des leviers de croissance et des opportunités d’optimisation * Recommander et déployer des campagnes marketing et promotionnelles adaptées aux besoins de votre portefeuille * Collaborer étroitement avec les Regional et City Managers afin de partager des recommandations stratégiques et des insights marché * Accompagner les partenaires dans l’amélioration de leurs opérations et de l’expérience client * Réaliser une veille concurrentielle régulière afin d’anticiper les tendances et identifier de nouvelles opportunités de développement CE QU’IL VOUS FAUT POUR RÉUSSIR Notre candidat(e) idéal(e) possède une expérience solide dans plusieurs des domaines suivants, ainsi qu’une forte envie d’apprendre et d’évoluer dans un environnement dynamique : * Expérience en gestion de comptes stratégiques ou en développement de partenariats commerciaux * Excellentes compétences relationnelles et capacité à construire des partenariats de confiance sur le long terme * Solides compétences en négociation et en gestion commerciale * Capacité à analyser des données de performance et à transformer les insights en actions concrètes * Autonomie, sens des priorités et capacité à gérer plusieurs sujets simultanément * Esprit proactif, orienté résultats et amélioration continue * Très bonnes compétences en communication en français et en anglais, à l’écrit comme à l’oral