Senior Specialist Claim Management & Business Intelligence (w/m/d)

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE Talent Acquisition at GitLab is evolving  and you'll be at the center of it. As a Senior TA Operations Specialist, you own the full technology infrastructure that powers how GitLab recruits at scale. That means everything from ATS configuration and integrations to AI agent development and automation — you're the technical authority across the entire TA tech stack. This isn't a 'run the tools' role. You'll architect intelligent workflows, maintain the systems recruiters depend on every day, and build the AI layer that makes those systems smarter over time. You'll serve as the lead TA AI liaison,  ensuring every AI tool and agent we deploy meets our standards for security, compliance, and fairness. If you're energized by the challenge of owning complex technical infrastructure while simultaneously pushing what's possible with AI, and you want to do it at a company that ships fast and trusts you to lead then  this role is built for you.   WHAT YOU'LL DO Systems, Tool Configuration & Infrastructure * Own the end-to-end configuration of the TA tech stack — including ATS stages, fields, picklists, scorecards, user access, and permissions * Manage all tools configuration, maintenance, and core setup across the technology ecosystem * Own all integrations across the TA stack — including build, monitoring, and incident response when integrations fail; serve as the primary point of escalation for integration errors and outages AI Agent & Automation Development * Design, build, and deploy end-to-end AI agents and automation workflows for recruiter-facing and enterprise TA use cases * Own automation architecture and workflow mapping across the TA infrastructure layer * Lead AI proposal triage — assessing feasibility, process impact, and candidate experience implications before approvals are granted * Drive prompt engineering, model management, and ongoing performance monitoring for all deployed agents Tools Ownership, Roadmap, & Planning * Lead the TA systems roadmap — owning evaluation, RFPs, and tech stack planning for the TA team * Manage vendor relationships for all TA technologies * Own tools configuration, maintenance, and integrations * Lead legal and security reviews for AI tool proposals in coordination with the ATO and Enterprise AI teams * Develop business cases for new AI tool investments and support Process & Enablement in evaluating non-AI tool needs Governance, Compliance & Enablement * Own AI governance framework and policy for the TA function — including bias auditing and fairness reviews for all AI tools and agents * Lead data privacy and security compliance reviews for AI tools in partnership with Legal and Security * Build and deliver AI-specific enablement curriculum and adoption programs for recruiters and TA stakeholders * Author and maintain all AI-specific documentation, playbooks, and SOPs within the TA knowledge library * Contribute AI agent performance data to TA dashboards and own AI performance reporting   WHAT YOU'LL BRING * Demonstrated experience owning and configuring enterprise ATS platforms and HR/TA tech stacks including stages, fields, integrations, and user access management * Hands-on experience building and deploying AI agents or automation workflows in an enterprise environment * Strong understanding of prompt engineering, LLM behavior, and model performance monitoring * Experience managing integrations across platforms — including diagnosing and resolving integration failures * Familiarity with AI governance, bias auditing, and compliance frameworks  * A genuine curiosity about emerging recruiting technology — you bring ideas before you're asked * Experience in recruiting operations, HR tech, or a related domain required ABOUT THE TEAM The TA Operations team at GitLab is built around two complementary functions: TA Technology, and Process & Enablement. Together, we own the tools, systems, data, processes, and programs that power recruiting across the company. The Technology side of the house owns everything from ATS configuration and integrations to AI agent development, vendor management, and governance — with a mandate to maintain what recruiters depend on today while building what they'll need tomorrow. We're a small team with a large scope, which means you'll have real ownership and real impact from day one. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $104,000—$147,000 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Multiverse

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance. In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. ABOUT MULTIVERSE Multiverse is the upskilling platform for AI and tech adoption. We partner with 1,500+ companies to deliver a new kind of learning that is transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers — and we are just getting started. In 2022, Multiverse was granted New Degree Awarding Powers (New DAPs) by the Office for Students (OfS), making it one of a small number of providers outside the traditional university sector to hold these powers. We are now preparing for our Full DAPs end assessment — the process by which those powers are confirmed, strengthened, and placed on a permanent footing.   ROLE PURPOSE This is a high-stakes, high-visibility fixed-term role at the heart of one of Multiverse's most important regulatory processes. The Full DAPs end assessment, with a submission deadline of 26 October 2026 and a site visit in early 2027, will determine whether Multiverse retains its ability to independently award degrees beyond December 2027. As Project Lead for the Full DAPs end assessment, you will own the day-to-day delivery of the submission: auditing our current evidence base, coordinating contributions from teams across the business, and drafting the self-assessment narrative that will be reviewed by three external assessors and the OfS's Quality Assessment Committee. This is not a desk-based writing role. It requires someone who can navigate a complex organisation, hold senior stakeholders accountable, and translate regulatory language into clear internal tasks — while producing a self-assessment document that is honest, rigorous, and compelling. You will work closely with the Senior Manager, Instructional Delivery, Head of Regulatory Affairs, and our retained specialist consultancy, with regular visibility to senior leadership.   KEY RESPONSIBILITIES EVIDENCE AUDIT AND GAP ANALYSIS * Conduct a structured audit of Multiverse's current evidence base against each Full DAPs criterion (A–E), identifying gaps, weaknesses, and areas requiring corrective action * Map existing documentation — policies, committee minutes, programme records, staff development frameworks — to the relevant evidence requirements * Produce a clear gap analysis that drives the work plan for the submission, with particular attention to the corrective actions identified in the Year 1 monitoring assessment. STAKEHOLDER COORDINATION AND EVIDENCE GATHERING * Act as the central coordinator for cross-functional evidence contributions, managing and chasing stakeholders across Learning, Certification Operations, Governance, Student Engagement, and Enablement * Build and maintain a shared project tracker that gives all contributors clarity on what is needed, from whom, and by when * Work with the Enablement team to develop and document pathways for instructor engagement with the wider HE sector — including external examiner opportunities, HE partnerships, and scholarship activity — to address criterion C1 (staff scholarship and pedagogical effectiveness) * Facilitate the gathering of student voice evidence in a form that satisfies criterion A1 and D1, working with the student engagement function * Escalate blockers clearly and early to Harriet Lowe, with a proposed solution SELF-ASSESSMENT DRAFTING * Draft the self-assessment submission in the PEE structure (Policy, Explain, Evidence) for each criterion, translating Multiverse's operational reality into the OfS regulatory register * Ensure the document demonstrates honest self-criticality — a key differentiator in OfS assessments — while presenting Multiverse's progress in the strongest credible terms * Incorporate feedback from Harriet Lowe, Shenay Cantelo-Poppe and Mesma through iterative review cycles * Manage the evidence spreadsheet alongside the narrative, ensuring every claim is mapped to a specific piece of supporting documentation PROJECT MANAGEMENT * Own the project plan from June 2026 through to submission on 26 October 2026, with responsibility for on-time delivery * Prepare regular progress updates for Harriet Lowe and, where required, for senior leadership * Support site visit preparation (estimated January–February 2027) if the contract is extended, including briefing documents for staff who will meet the assessment team.   WHAT YOU'LL BRING ESSENTIAL * Experience working in or alongside a higher education quality assurance or regulatory compliance function — you understand how OfS criteria translate into operational evidence * Exceptional stakeholder management skills: you can hold people accountable to deadlines without direct authority, and know how to move things without burning relationships * Strong written communication — you can produce clear, well-structured regulatory narrative and are comfortable working in a formal register * Project management rigour: you are comfortable owning a complex workplan with multiple workstreams, dependencies and a hard deadline * Ability to read and interpret dense regulatory guidance and distil it into clear, actionable asks for internal teams DESIRABLE * Direct experience with regulatory processes, e.g DAPs assessments or OfS self-assessment submissions * Familiarity with the education sector, apprenticeship or workforce learning sector * Experience drafting or contributing to a formal quality self-assessment document (e.g. for OfS, Ofsted, QAA, or similar body) * Understanding of the FHEQ and threshold academic standards   WHY THIS ROLE MATTERS The Full DAPs end assessment is not an administrative exercise. Passing it confirms Multiverse's status as an independent degree-awarding body and protects our ability to award degrees to the thousands of apprentices on our programmes. The self-assessment document you produce will be reviewed by three external assessors, considered by the OfS's Quality Assessment Committee, and published. The Year 1 monitoring assessment identified corrective actions across four of the five criteria. This submission must demonstrate that those have been resolved — in practice, not just on paper. The person in this role will be central to making that case. This is a rare opportunity to lead a high-stakes regulatory process at a fast-moving, mission-driven organisation, with direct access to senior leadership and genuine ownership of a critical outcome. Benefits * Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year * Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support * Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month * Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year * Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked! Our Commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here. Our Commitment to Safeguarding Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS). For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings. Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.

Brett Wilson LLP

JOB DESCRIPTION Full time, office-based, immediate start, competitive salary Excellent opportunity for an experienced defamation/privacy solicitor to join one of the country’s leading media law firms. Brett Wilson is recognised by practitioners and commentators as a leading specialist in media and communications law.  The firm takes great pride in offering its clients the best tailor-made solutions. The successful applicant will focus exclusively on media and communications law work (defamation, privacy, harassment). They will work collaboratively with other members of the team.  On a typical case, a senior associate has day-to-day conduct of a file and reports to one of the department's three partners for strategic input.   The majority of our clients are individual professionals, business-people, public figures and HNWIs. However, we also act for SMEs, charities, public authorities, unions, publishers and various other organisations. THE SUCCESSFUL CANDIDATE The successful candidate must have extensive experience of media law, civil litigation and an excellent knowledge of the Civil Procedure Rules.  Applicants should feel comfortable taking instructions from clients alone, running their own caseload and progressing matters with minimal supervision.  They should be natural communicators and comfortable with advising people from a wide range of professional backgrounds, as well as corporates.  They should be commercially minded, and adept at working under pressure and as part of a team.      The position is only open to candidates who have extensive media law experience.  Applicants who have only worked on a limited number of media law cases, had a limited role on those case and/or have primarily worked on voicemail interception cases are unlikely to have the requisite level of experience.   The role is aimed at solicitors with 5+ years PQE, but the firm will consider applications from exceptional candidates outside this bracket.      The firm is committed to offering the highest level of service to its clients and the applicant must share this ethos and adhere to the highest professional standards.  The department employs a 'double-tick' protocol, meaning that all substantive work is reviewed by a partner.   An ability to consistently produce high quality written work is essential.  The successful applicant must have excellent IT skills, including the intermediate-level features of Microsoft Office and prior use of case management systems.  As the department specialises in online publications claim, a practical understanding of the internet and social media is required. Please note that as the successful candidate will be working as part of a busy team the position is office-based, although senior associates may work from home one day per week if they wish. The application process is in three stages:- 1. Submission of covering letter/CV 2. Written assessment  3. In-person meeting HOW TO APPLY Applications should be made via our website attaching a covering letter and CV. The covering letter should set out your suitability for the role with reference to the above criteria.      Due to the high volume of applications that the firm receives, we are unable to take telephone enquiries in relation to this position. We will only respond to your application if you are selected for interview. Pro-forma applications will not be considered and please do not apply for this position if you do not have the requisite skills and experience.       The firm will not respond to enquiries from agencies.