Senior Fleet Operations Manager (Norway)

As a Senior Fleet Operations Manager you will be accountable for the fleet management, and lead the in-field and warehouse

operations teams ensuring maintenance, repairs, availability, and orderliness of the vehicle fleet in the region. In this role you

will collaborate closely with both local and central stakeholders to ensure maximisation of fleet utility at the lowest cost, and

contribute directly to the operational excellence and success of our operations in the region. This includes providing a great

rider experience.

Key responsibilities

Workforce Management:

• Support the full 3PL lifecycle, involved from sourcing and selection, through onboarding and steady-state management, to

offboarding. Meaning:

• Overseeing the day to day management and continuous performance tracking of the third-party logistics provider (3PLs). This

includes quality and issue resolution with third-party providers.

• Act as a point of contact and work continuously to build long term relationships with 3PLs and other external stakeholders.

• Lead, engage and develop your team, conduct performance reviews, training, and career progression planning, promote internal

development opportunities, and maintain high performance and positive workplace culture. This includes partnering with

People/TA functions on workforce planning.

• Oversee recruitment and collaborate with Talent Acquisition and HRBPS to attract and retain top talent. Ensure the team is

resourced and ramped in line with demand.

• Collaborate with Operations Strategy (OS), Market Development (MD), and other cross-functional leaders to achieve shared

city-level goals.

• Monitor key operational and fleet KPIs, drive process improvements and new initiative rollouts to optimise efficiency, uptime,

and cost in the fleet and warehouse operations.

• Own day-to-day warehouse management, including relationships with warehouse-adjacent stakeholders (e.g. cleaning contractors,

waste management providers, landlords), ensuring facilities run safely, efficiently, and to Voi's operational and service level

standards.

• Ensure proper infrastructure and adherence to facility operations processes for waste management, recycling, and operational

checklists for warehouses and vans.

• Conduct risk assessments, lead, and ensure compliance with health & safety-, incident-, and fire procedures. Foster a proactive

safety culture across both warehouse and field operations.

Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be

a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:

• Get “skin in the game” through our employee stock options programme and play a key role in driving continued success across the

UK&I.

At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair,

transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning

that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by

Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners

who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights,

and promote a safe and respectful hiring experience for all our candidates.