E-Commerce Business Line Director

Mirakl

About Mirakl:   Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.   For more information, visit www.mirakl.com.   Mirakl in Numbers: * 🗓️ Founded in 2012 | Member of French Tech Next40 * 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo   Our Values: Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.   Our 5 values guide how we collaborate: * 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success * 🏆 Get Things Done:  We prioritize action and efficiency for impactful results * 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence * 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture * 🤝 Satisfy & Empower Clients: We're committed to our clients' success   DIRECTOR, REVENUE OPERATIONS    1. THE TEAM YOU'LL JOIN You'll be part of our Global Sales Acceleration team led by Juliette Pichard. The team you’ll lead, the Revenue Operations team, consists of ~12 professionals covering all of Mirakl's business units (Marketplace, Connect, Retail Media) and geographies (EMEA, APAC & AMER).  As a Director, Revenue Operations, you will architect and operate the AI-powered revenue engine that drives predictable growth across all of Mirakl's business. You will lead the evolution of the RevOps function toward a centralized  and intelligence-driven operation, enabling Sales Leaders to run their business with greater autonomy and confidence. You will be a key driver of Mirakl's AI transformation and a senior voice in executive decision-making. "This is a rare opportunity to operate at the heart of Mirakl's most strategic transformation. Our RevOps team sits at the intersection of AI and commercial excellence, with full global scope across every region, product line and customer segment — from Enterprise to SMB. You'll have direct visibility with Sales leadership and a real mandate to define what world-class RevOps looks like in 2027." — Juliette Pichard, SVP Global Sales Acceleration     2. YOUR IMPACT * Architect and deploy the AI-powered revenue engine — define and own the RevOps strategy, data infrastructure, processes and AI agents that make Mirakl's GTM motion predictable and scalable, acting as the orchestration layer between Agent Builders, your team and the Analytics & AI team. * Drive global business monitoring and executive decision-making — own pipeline health, ARR and ACV velocity, win/loss and conversion metrics across all BUs and geographies, orchestrate forecasting and QBR governance, and surface proactive risk and opportunity signals to Sales Leaders with clear, actionable recommendations. * Build operational excellence across the full revenue cycle — own Salesforce data quality and governance, lead sales comp plan design, ensure territory and quota frameworks are rigorous, and manage the global GTM tech stack roadmap, budget and vendor strategy. * Enable new GTM motions and product launches — partner with PMM and GTM stakeholders to support pricing setup, sales motion design and tooling updates for new products, modules and geographies, keeping RevOps agile enough to support strategic initiatives as they emerge. * Lead, develop and inspire a global RevOps team of ~10 — set clear direction and accountability, upskill the team on AI, automation and data modelling, and drive cross-functional change management with clarity and conviction.   3. WHAT YOU'LL BRING TO THE ROLE * 10+ years in Revenue Operations, Sales Operations or GTM Strategy in B2B SaaS, ideally at a global, multi-product company * Proven track record of leading multi-functional, internationally distributed teams through periods of transformation * Deep expertise in Salesforce and data governance, including data architecture, CRM hygiene and API integrations as the foundation for AI deployment * Demonstrated ability to influence executive decision-making by translating commercial data into strategic narratives   Skills: * Systems thinking with the ability to turn complex data into clear executive narratives * Fluency in AI tools and workflow automation platforms (e.g., Dust, Gong, Clay, Claude, n8n), curiosity to always stay up to date on innovation * Salesforce expertise and rigorous data governance instincts * Change leadership — the ability to bring teams and stakeholders through transformation with conviction and clarity * Commercial acumen across both Enterprise and SMB motions   4. TOOLS USED * Salesforce (CRM & data governance) * Dust (AI workflows & automation) * Gong (conversation intelligence) * Clay (pipeline & prospecting automation)   5. LANGUAGES * Fluent in English and French (C2 level required)   6.Perks & Benefits: * 🚇 Public Transport Pass: Reimbursement on your public transport subscription * 🏥 Health Insurance: Coverage tailored to individual or family needs * 🍽️ Meal Allowance: Monthly meal allowance provided by Mirakl * 🏠 Hybrid Setup: 4 days in-office & 1 day remote * 🏋️ Gym Allowance: Access to partner gyms and wellness studios * 🌴 Paid Time Off: Prorated paid vacation days per calendar year   7. OUR HIRING PROCESS We warmly encourage you to apply to any of our roles, even if you think you're not an exact match. Please click the "Apply" button to submit your application — this helps us make the best possible assessment and get back to you as quickly as possible. 1. Introductory Call: A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role 2. Business Interview: Meet the hiring manager to discuss your experience, problem-solving approach, and impact 3. Values Interviews & Use Case: Meet with team members from different functions to explore your alignment with our core values and present a real-life scenario 4. Final Decision & Offer: We consolidate feedback quickly and aim to share decisions without delay — if successful, we'll walk you through the offer details, benefits, and next steps We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analysing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations. As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.  We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! This position is not remote-friendly and is Paris office-based. ☎️ OUR B2B TEAM “Nothing stops them from getting the best deals for Joko users. The B2B team’s mission is to develop and grow Joko’s merchant network, and available offers.” The B2B team is divided between our three business lines at Joko: Online, Card-Linked, and Gift Cards. * For the Online team, Account Managers are in charge of growing and managing our portfolio of e-commerce partners, directly with e-merchants or through our relationship with affiliate marketing platforms. * As for Card-Linked, Account Executives are in charge of signing Enterprise deals with top-tier retailers with physical stores, and Account Managers are in charge of growing these long-lasting partnerships. * Finally, for the Gift Cards team, Account Managers are in charge of growing and managing the portfolio of brands and retailers, through relations with providers and in direct relationships with merchants. Led by Nicolas, our CRO, we are a vibrant team full of energy! We work closely with other teams to give the best experience to our partners and build strong long-term relationships. We are a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure that the journey is a blast! 🎯 WHAT YOU WILL DO As an Account Manager (Card-Linked), your main mission will be to increase Joko’s turnover by maintaining and developing our existing partnerships with top-tier retailers in the French market. You will be in charge of your own portfolio of partners, and work closely with other teams such as Sales, Business Operations, Product, Data, and Marketing. You will work on our CLO (card-linked offers) business line, and report directly to the Card-Linked Account Strategist Lead. Your responsibility will be to help CMOs grow their business thanks to Joko, and generate tens of millions of incremental revenue. This includes: * Allowing your partners to reach their target audience and acquire new customers thanks to our powerful payment data targeting; * Leveraging payment-data-based analysis to gather a clear vision of your partners’ market trends, and use this knowledge to perfectly tailor your offer proposal; * Helping your partners build their brand awareness among more than 3m+ people using Joko for everyday spending, by working with the marketing team; * Becoming a trusted partner helping them define their global marketing strategy; * Creating strong and long-lasting relationships with your partners (day-to-day relationship management, securing regular formal and informal touchpoints -meetings, live events…) You will also work to make the Card-Linked team grow: * Working with the Product and the Bizops teams in order to improve processes and build solid foundations to scale our department at Joko, in France, and abroad; * Contributing to the design of the commercial and onboarding strategy. 👀 WHO WE'RE LOOKING FOR * Preferred experience: You have 2-5y experience in Finance, Consulting or Startups. * Education: You have graduated from a top-tier business or engineering school. * Languages: You are fluent in French and English, written and spoken. * Analytical skills: you love analyzing data and making informed decisions. * Energy: You thrive on connecting with new people. Your strength lies in active listening and crafting solutions to tackle challenges. * Efficiency: You are fond of productivity tools and able to deliver on time on projects with many stakeholders. * Mindset: You have an entrepreneurial mindset, you like challenges, you welcome feedback and you love constantly learning and getting better. You have a strong capacity for adaptation, organization, and autonomy. You always go the extra mile. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.

Joko

At Joko, we help consumers shop smarter. Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We’re now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we’re now scaling globally, with a strong focus on the US. It’s still day 1, come build the future of shopping with us! 🎁 OUR GIFT CARDS TEAM At Joko, the B2B team is the growth engine behind our merchant network and the deals we put in front of 6 million users every day. We sign the best partnerships, negotiate the best rates, and work with every team at Joko to make sure our offers are unbeatable. The Gift Cards business line is our newest bet — launched two years ago, already a massive business that grew ×10 last year, and still feeling like day one. We operate in France and the US with a small, tight-knit team. The scope is huge: partnerships, payments, product, operations, fraud — all under one roof. And the ambition is bigger still. ✨ WHY THIS ROLE IS SPECIAL Three things make this seat genuinely rare: * You'll own a business, not a function. Most roles at this level are specialized. Here, you sit at the crossroads of operations, partnerships, product, and payments — covering the full picture of what it takes to grow Gift Cards. There's no narrow lane. * The playbook doesn't exist yet. The Gift Cards market is moving fast, and Joko is one of the very few players with real scale in both France and the US. You won't be executing someone else's strategy — you'll be building it. * The team is small by design. We don't add headcount for the sake of it. That means your decisions land fast, your results are visible immediately, and the space to take initiative is real. 🎯 WHAT YOU WILL DO As Gift Cards Associate, you will report directly to the Lead of the business line. Your mission: grow the Gift Cards business as fast and sustainably as possible — in France, in the US, and beyond. * Run and scale our operations: own the processes that make Gift Cards work at scale, from supplier flows to internal coordination. Identify bottlenecks, design fixes, and build the automation layer that lets us grow without growing headcount. * Own key partnerships: manage and grow our relationships with top gift card providers. Negotiate rates, monitor performance, and make sure our users always get the best deal available on the market. * Drive our international expansion: the US is one of our most important growth levers. Adapt our partnerships, processes, and operations to the specific demands of the US market, and help define the roadmap for the countries that come next. We'll also be launching a new country next year, and everything is to be done. * Shape the product from the inside: work closely with Product to push the roadmap in the right direction — translating operational constraints and user insights into features that matter and shipping them. * Keep payments running flawlessly: work with our payment providers to maximize acceptance rates, minimize friction, and ensure our transactions are fast, reliable, and secure at scale. * Fight fraud head-on: Gift Cards is a high-risk surface. Design and continuously improve our fraud monitoring and prevention systems — combining data, process, and product to stay ahead of bad actors. * Spot what's next: keep your eyes on the market, identify emerging opportunities, and bring new ideas with enough conviction to move fast on them. 👀 WHO WE'RE LOOKING FOR * Education: graduated from a top-tier business or engineering school. * Experience: you have 3–5 years of experience in a fast-growing environment, in Operations, Business Development, or a similar role. You've worked on complex, multi-stakeholder topics and you know what good execution looks like. Previous experience in e-commerce, payments, or a two-sided marketplace is a strong plus. * Ownership over everything: you don't wait to be told what to do. When you spot a problem, you diagnose it, propose a solution, and see it through. You've operated this way consistently, and it shows in what you've shipped. * Analytical backbone: you make decisions from data, not intuition alone. You're comfortable building the analysis yourself — pulling numbers, spotting patterns, drawing the right conclusion — and you use that to drive action, not just slide decks. * Obsessed with efficiency: you look at a manual process and immediately think about how to fix or automate it. You've built systems that scale, and you know the difference between a quick patch and a real solution. * Clear communicator: you can write a crisp brief, run a structured meeting, and align cross-functional stakeholders without losing momentum. You make complexity readable. * Languages: fluent in French and English, written and spoken. The role spans France and the US. * Location: you live in the Paris area, this is a Paris-based role. 💎 OUR PERKS (Some of the benefits listed below are available to full-time positions only) At Joko, we believe that flexibility and trust are essential. Our work environment reflects this through: * Flexible remote : If you live in Paris, you can choose to work from our office or from home with no constraints. If you live elsewhere, we can provide access to a coworking space and a coworking budget. * Work from anywhere : Want to spend a month in Italy while working? You can work from most countries in the world for up to 3 months per year. On top of that, we offer plenty of perks: * 💸 Top-market compensation * 📈 Equity for everyone with the chance to own a piece of what you build * 🤖 Half-day each week dedicated to leveling up with AI by exploring new tools, iterating hard, and sharpening your skills * 🌴 Yearly offsite in amazing locations and budget for team-building events & monthly in-person gatherings * 💪 Contribution to your ClassPass subscription * 🍼 8-week leave paid 100% for the second parent * …and much more, check the full list here! 🤝 OUR HIRING PROCESS 1. Intro call: Quick screening with the Hiring Manager or the Talent team. 2. Step 1 – Team interview (45 min): Conversation with two Joko team members (could include the Hiring Manager, people from the team you’d join, or colleagues from other teams). 3. Step 2 – Role-specific assessments * For non-engineering roles: A take-home case study followed by a 45-min interview. We assess both your output and how you think in real time. The exercise will be relevant to your role (e.g. analysis, strategy, or process design). * For engineering roles: A 90-min live technical interview on CoderPad covering code understanding, review, system design, and product thinking (with AI serving as a collaboration tool). 4. Step 3 – Leadership interview (45 min): Conversation with a SteerCo member and a Founder. 5. References: Up to 3 calls with former colleagues or managers. ☕ You may also be invited for coffee with team members to get a feel for our culture.