Head of IT & Systems Architecture

Asana

The IT Systems Engineering team builds the systems and processes that keep Asana running: endpoint management, identity, and the enterprise applications every Asana employee uses every day. As Manager of IT Applications and Client Platform Engineering, you’ll lead four engineers: two on client platform, two on applications. You report directly to the Head of IT Systems Engineering. This is a player/coach role: you set direction, run planning, and step in on escalations and architecture decisions while your engineers own most of the day-to-day. Your primary depth is in endpoint engineering; you have enough SaaS administration background to lead the apps side without micromanaging it. We’re looking for someone who knows endpoint work deeply and is ready to grow as a manager. Your title history matters less than technical foundation and how you work with people. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you’re interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve * Lead and develop your team. Manage and mentor four engineers (two on CPE, two on Apps). Set priorities, clear blockers, and help each person grow. * Own the client platform program. Set strategy and lead execution for Asana’s endpoint fleet: macOS, Windows, and mobile. This means MDM infrastructure, zero-touch deployment, software catalog, and OS lifecycle. We’re primarily an Apple shop with a growing Windows footprint. * Strengthen endpoint security. Work with the Corporate Security team to harden our endpoint posture, respond to incidents, and build initiatives that connect security priorities and endpoints. * Oversee the applications engineering function. Your Apps engineers manage the SaaS portfolio: Asana, Google Workspace, Slack, Zendesk, DocuSign, 1Password, Slab, Figma, and more. You set direction, stay close enough to catch problems early, and step in when something needs senior judgment. * Be the technical escalation. When a hard endpoint problem surfaces, an MDM decision needs to be made, or a cross-team initiative needs senior ownership, that’s you. * Push automation and efficiency. Spot opportunities to reduce manual work through scripting, APIs, and workflow tooling. Build the expectation that if something is repetitive, the team automates it. * Work across the organization. Partner with Corporate Security, HR, Legal, and other business teams to understand what they need, communicate what IT is building, and ship solutions that work. * Document and share knowledge. Make sure your team documents clearly and hands off processes that others can follow. About you * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * Experience managing client endpoint infrastructure: macOS and Windows required, mobile (iOS/Android) a strong plus. * Hands-on with MDM platforms like Jamf, Intune, BigFix, or AirWatch; familiar with zero-touch deployment methods. * Comfortable with identity platforms like Okta and how they connect to endpoint management. * Can write scripts in Bash or PowerShell; familiar with APIs and orchestration tools like Workato. * Enough SaaS administration experience — Google Workspace, Slack, and similar — to lead a team that owns it. * Some management experience. This is a good role for a senior engineer who has led projects or a small team and is ready for the next step. We care more about how you think technically and how you work with people than what your title has been. * You communicate clearly, prioritize in writing, and know when to solve a problem yourself and when to hand it off. At Asana, we’re committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we’re committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $194,000 - $220,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you’re interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: * Mental health, wellness & fitness benefits * Career coaching & support * Inclusive family building benefits * Long-term savings or retirement plans * In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you’re interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid #LI-SA About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Appinio

Allow us to introduce ourselves Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? 🚀 Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here   Your mission as a Senior IT Administrator (m/f/d) We are looking for a hands-on Senior IT Administrator to manage and continuously improve our internal IT environment. You will take care of day-to-day IT operations, SaaS administration, user access, hardware provisioning, and support processes, ensuring that employees have the tools and systems they need to work securely and efficiently. As the company grows, this role will expand toward broader ownership of our IT systems and processes. You will help define scalable ways of working, automate recurring tasks, improve our security and compliance setup, and shape how internal IT supports the business. This is a strong fit for someone who enjoys practical execution today and wants to take on increasing responsibility over time. Location & working model: This role follows a hybrid model and is based in Hamburg. You’ll be expected to be in the office approximately 2 times per week, depending on tasks and collaboration needs. What you'll do * SaaS Architecture: Lead the administration, configuration, and maintenance of Google Workspace, Slack, ClickUp and other SaaS tools across the business, ensuring compliance with security standards and supporting business operations * Security & Compliance: * Design and maintain a robust IAM framework, overseeing single-sign on (SSO) and multi-factor authentication (MFA) to enable efficient and secure user access provisioning * Configure and enforce security and compliance rules to ensure user endpoint devices are properly secured from threats and meet compliance requirements (e.g. ISO 27001, SOC 2, …) * IT Operations & Automation: * Implement automated workflows across SaaS platforms using APIs and orchestration platforms (e.g. Zapier) to eliminate manual work * Design and implement scalable support workflows and automation to minimize manual overhead, while overseeing complex escalations * Develop and maintain documentation, including IT guides, knowledge base articles, and standard operating procedures * On- and offboard employees, ensuring timely access and hardware provisioning / deprovisioning * Vendor Management: * Manage vendor relationships, negotiate contracts for software licenses and hardware procurement * Support other departments in the onboarding, management and offboarding of department-owned vendors, ensuring that solutions are integrated into the system landscape and meet compliance requirements * Hardware Strategy & Lifecycle Planning: This role involves the entire lifecycle management of company hardware assets * Define the hardware strategy, manage procurement vendor relationships, and establish automated deployment processes to streamline equipment provisioning for our remote-first workforce * Manage IT logistics partnerships for the efficient shipping and reception of equipment * Performing routine maintenance and upgrades for all company-owned IT equipment * Build and maintain an automated, detailed and accurate inventory of all IT assets You will thrive in this role if   Must have: * You have experience in IT administration within a SaaS-heavy environment * You have hands-on experience administering Google Workspace * You are confident working with IAM, SSO, and MFA, and understand identity and access management best practices * You have experience managing macOS devices and endpoint security in a professional setting * You have owned onboarding and offboarding processes, ensuring smooth and secure user access provisioning * You have experience with vendor and IT asset management * You communicate clearly and document processes in a structured and accessible way * You are based in Hamburg, Germany Nice to have: * You have worked with security and compliance frameworks such as ISO 27001 or SOC 2 * You have experience with automation or scripting, including API-based workflows * You have experience administering tools such as HubSpot or ClickUp * You are familiar with remote-first hardware logistics and device provisioning * You have helped build, scale, or improve an IT function from the ground up A few words about the team: You'll join a small, tight-knit team of three. We sit within Appinio's engineering department (~50 people), which means you'll work closely with other engineers - not in a silo.   We take ownership seriously. The team is small by design, so everyone has real autonomy over their domain and a direct line to decision-making. There's no layer of management between you and the work. If you see something broken or a process that could be automated, you're expected to fix it - and you'll have the time and backing to do so.   Automation and tooling are core to how we operate. We're not a click-ops team. Where it makes sense, we script, integrate, and build instead of doing things manually. You don't need to be a developer, but a willingness to write the occasional script will make you much more effective here.   We make an effort to stay connected - regular game nights, knowledge-sharing sessions with the wider engineering org, and team meet ups. What’s in it for you? * Flexibility Policy - Average is 30 days taken, however, we do not have a hard cap of number of vacation days as we know life happens * Temporary work from abroad - You can work outside your country of residence for up to 180 days per year * All the hardware you need and your own MacBook * You'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space * Subsidised Urban Sports Club membership * You will get access to our Co-working spaces Our interview process * Screening Call with Hiring Manager * Case Interview with Team Lead and Head of IT Infrastructure * (Optional) Team Interview  * Executive Interview  * Reference Check  * Offer  Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here. Learn more about us:  appinio.com    LinkedIn    Xing     Kununu    Instagram

Delivery Associates

Delivery Associates (DA) is seeking a Head of Data Ops and Systems to lead and strengthen our internal technology infrastructure, data capability, and systems operations. This is a senior leadership role responsible for ensuring DA's internal systems are fit for purpose, well-integrated, and built on a foundation of strong data architecture and governance.  This is an internally focused role. The successful candidate will be responsible for keeping DA’s data and technology foundations reliable and evolving, leading and working alongside platform engineers, full stack developers, and data teams to build the infrastructure and data architecture that underpins how we operate globally.   About Delivery Associates (DA)  Delivery Associates (DA) is a global social impact consultancy specialising in transforming the public sector. We help governments, philanthropies, and social impact organisations turn ambitious goals into an everyday reality for the people they serve. At the heart of what we do is the methodology: Deliverology®, the evolving science of getting things done in the public and social sectors. We use our expertise across strategic planning, delivery and implementation, monitoring and evaluation, digital solutions, and strategic communications to build the capacity of our partners to deliver at every stage of the implementation life cycle. At DA, we value excellence, humility, and passion, ensuring that we deliver the highest quality work while staying committed to making a meaningful difference.  Job Description  We are seeking a senior technology and data leader to join our global team as Head of Data Ops and Systems. This is a role for someone who brings both strategic vision and operational discipline, someone who can set direction for our data and technology foundations while staying close enough to execution to continuously improve how we operate.  The Head of Data Ops and Systems will ensure our systems are secure, integrated, and reliable, and that our data is of high quality, well-architected, and used effectively across the organization. This role leads DA’s data and systems function and acts as DA's Data Protection Officer.   A strong background in data science, data architecture, and data governance is essential for success in this role.  The ideal candidate brings deep expertise in building and evolving data infrastructure, proven experience leading technical teams, strong vendor relationships and commercial judgement, and the strategic perspective and hands-on capability to drive consistent standards across a globally distributed organisation.   Key Responsibilities * Systems & Infrastructure * Own DA's systems strategy, architecture, and investment direction, ensuring infrastructure, platforms, and security enable reliability and scale.  * Lead a lean technical team, ensuring the infrastructure and systems that support DA’s global operations are built, maintained and continuously improved.  * Lead technology architecture and platform decisions, balancing operational resilience with the need to evolve systems over time.  * Ensure appropriate cybersecurity governance is in place, including oversight of controls, access policies, data protection and compliance requirements.   * Manage system performance, uptime, and incident response, ensuring operational continuity across geographies.  * Manage relationships and contracts with technology vendors and system providers, ensuring DA receives value, appropriate service levels, and contract compliance. Technically oversees the vendor management team.  * Maintain and improve IT documentation, processes, and standards across the organisation.  * Systems Integration  * Lead the integration strategy across DA's internal platforms and tools, ensuring systems connect effectively and data flows reliably between them.  * Identify and resolve integration gaps that create friction, duplication, or data inconsistencies across the organisation.  * Evaluate and recommend systems changes or replacements where current tools are not fit for purpose.  * Translate operational needs from across the business into clear systems requirements and solutions.  * Data Architecture, Quality & Governance  * Own and evolve DA’s data architecture, designing and maintaining the structures, pipelines and infrastructure through which data flows across the organisation.  * Own DA's internal data quality agenda, defining standards, building and managing processes to identify and resolve data issues, and embedding accountability for data quality across teams.  * Develop and maintain a data governance framework, including data definitions, ownership, lineage, and access policies.  * Provide strategic direction and oversight of data science work, ensuring data is structured, analysed and used effectively across the organisation.   * Lead data modelling, data mining and data extraction approaches to improve the quality and usability of DA’s internal data assets.  * Act as DA’s Data Protection Officer (DPO), taking responsibility for data protection obligations and ensuring compliance with relevant regulations across global jurisdictions.   * Governance, Strategy & Execution  * Develop and maintain a clear technology and data roadmap with defined priorities, milestones, and success metrics.  * Establish strong technology governance, including decision rights, escalation paths, and investment discipline.  * Ensure alignment between IT investments, systems, and broader organisational strategy.  * Identify, evaluate and manage technology and data risk at an organisational level, ensuring risks are understood, prioritised and addressed effectively across DA’s systems and data landscape.   * Lead a portfolio of change initiatives across data and systems, managing interdependencies, sequencing work effectively, and maintaining momentum across multiple concurrent priorities.  * Drive organisational change effectively, managing stakeholder expectations, communicating progress clearly, and ensuring new ways of working are embedded across the organisation.   * Translate strategy into execution through clear plans, routines, and accountability.  * Leadership & Collaboration  * Build, lead, and develop a high-performing data and systems team, setting clear expectations and creating the conditions for accountability and growth.  * Work closely with senior leaders and internal stakeholders across DA's practices and regions to understand needs and deliver effective solutions.  * Communicate complex technical topics clearly and confidently to non-technical audiences.  * Actively seek ways to innovate across data, systems, and technology, and support delivery teams across DA to do the same.   * Foster a culture of reliability, continuous improvement, and high operational standards.  Core Competencies  We are looking for people with the following competencies:   * Results Orientation: Takes clear ownership for data and systems outcomes. Ensures priorities are delivered, decisions are followed through, and technology investments translate into tangible organisational impact.  * Strategic Thinking: Able to set a clear direction for data architecture, systems capability, and technology infrastructure, making sound choices about where to invest, what to standardise, and how to sequence change over time.  * Communication: Communicates clearly and credibly with senior leaders and internal teams. Translates complex technical and data topics into clear options, implications, and decisions. * Technical Leadership: Brings deep technical grounding across data science, data architecture, systems engineering, and infrastructure, with the credibility to lead technical teams, make sound architectural decisions, and engage hands-on when needed.   * Problem Solving & Risk Management: Proactively identifies, assesses, and mitigates technical, data, security, and delivery risks. Brings sound judgement to complex trade-offs and steps into difficult problems decisively to drive progress.   * Leadership & People Management: Builds, leads, and develops multidisciplinary technology teams, setting clear expectations, fostering accountability, and creating the conditions for high performance and colleague growth.  * Adaptability & Systems Thinking: Operates effectively in a global, multi-country, and evolving environment, understanding interdependencies across technology, data, processes, and people, and adapting approaches as context and constraints change.  Mindsets  We work closely in diverse, global teams, leaning on each other's strengths. We don't expect any one person to do all these things perfectly. Our teams are made up of people who are:   * Accountable: Takes ownership for data and systems outcomes, following through on decisions and commitments.  * Decisive: Makes timely, well-judged technical and strategic decisions in complex and evolving contexts.  * Strategic: Thinks long-term, sets clear direction, and balances short-term operational needs with strong, durable foundations.  * Collaborative: Works effectively across technical and non-technical teams and across the wider organisation, valuing different forms of expertise.  * Curious: Continuously learns and stays close to developments in data architecture, data science, and enterprise systems.  * Humble: Confident in expertise while open to challenge, evidence, and different ideas.  Required Skills & Experience  * Educational background: Bachelor's degree in computer science, engineering, information systems, data science, or a related field. Extensive professional experience may be considered in place of formal education.  * Professional experience: Significant senior experience leading data operations, data architecture, and systems functions in global organisations.  * Data expertise: Strong background in data science and data governance, including data quality management, data modelling and governance frameworks.  * Data architecture & engineering: Proven experience designing and evolving data architecture, pipelines, and infrastructure. Experience leading and managing teams of platform engineers and developers. Familiarity with BI and analytics platforms, and with data mining, extraction, and cleaning techniques.   * Systems & integration: Proven experience managing and improving integrations across enterprise platforms and tools, with a solid grounding in IT systems, infrastructure, and security.  * Data protection: Significant experience in data protection with a strong working knowledge of data protection obligations across global jurisdictions.   * Hands-on technical credibility: Comfortable engaging at a practical level when needed. Able to dive into technical details, review designs, or support teams in solving concrete problems.  * Governance, risk & execution: Proven ability to establish technology and data governance, manage risk, and translate strategy into executable roadmaps. Familiarity with relevant standards such as ISO 9001 and ISO 27001 is an advantage.   * Programme & portfolio management: Demonstrated experience managing a portfolio of technology and data initiatives, delivering organisational change, and managing stakeholder expectations across complex, fast-paced environments.   * Innovation: A track record of identifying and realising opportunities to innovate across data and technology.  * Communication: Excellent written and verbal communication skills, with the ability to engage effectively with senior leaders and non-technical audiences. Fluency in English is required; additional languages are a plus.  * Authorization + location requirements: This role is based in Ireland. Candidates must have the right to work in Ireland. Delivery Associates will not sponsor applicants for work visas.  What We Offer  * Impactful work: Opportunities to engage with senior leaders and contribute to an organisation delivering meaningful social outcomes globally.  * Global team collaboration: Work with diverse teams across geographies.  * Excellent colleagues: We strive to be as talent-dense and diverse as possible, so we are always learning from each other. Access to world-class training programmes and mentorship from senior leaders.  * Growth environment: Everyone's career pathway is unique, so be part of a growing organisation committed to continuous improvement.  * Flexibility: Remote working environment with opportunities for global collaboration.  * Healthy compensation: Our colleagues enjoy a comprehensive benefits package for the effort they put in.  Our Values  These values serve as an anchor, enabling us to stay true to who we are and what we stand for.   * Passion: It is all about impact.  * Excellence: Delivering to the highest standards.  * Humility: Pride without ego.  For more information, visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com  Compensation details for this role will be shared before the first interview.  #LI-MG1 #LI-REMOTE