In-Store Operations intern FRANCE - fluent English/French (6-months)

Sumup

Department: GTM EU Growth | Retail & Trade Marketing  Location: Paris, office-first Employment type: Full-time, office-first   TEAM DESCRIPTION France is SumUp's most important retail market, and this role is at the centre of making it perform. Based in Paris, you'll be close to the retailers, the field team, and the commercial decisions that matter most. You'll own the full trade marketing picture for France: setting the strategy, shaping the plans with key retail partners, and leading a field team to execute them across more than 1,400 stores. This role is for someone who spots the gap, builds the plan, and gets it done, whether that means negotiating a display brief with a major retailer or redesigning how the field team tracks in-store performance.   WHAT YOU'LL DO * Develop and execute trade marketing strategies for the French market, focused on driving sell-out, new account acquisition, and net revenue growth * Lead and coordinate the external field execution team (Field Operations Manager, Project Manager, and Merchandisers) to deliver outstanding in-store results * Monitor and improve in-store execution through our Perfect Store framework, identifying gaps and driving action plans across key retail partners * Experience leading and earning the trust of senior external stakeholders, treating them with the same rigour and care as internal team members * Collaborate with Business Development Managers to define tactical and annual plans for key accounts, and align commercial and marketing priorities * Partner with the Marketing Development team to build bespoke campaigns and initiatives tailored to the French retail landscape   YOU'LL BE GREAT FOR THIS ROLE IF... * Solid experience in trade marketing or retail marketing within the French market, ideally with a background in FMCG or consumer electronics * Proven ability to manage multiple projects simultaneously, keeping delivery on track across agencies, field teams, and internal stakeholders * Strong written and verbal communication skills in both French and English, with the ability to produce clear, structured briefs and present confidently to retail partners * Confidence leading and developing people, whether they sit inside the organisation or outside it * Comfortable moving between strategic planning and hands-on execution without losing momentum * A track record of taking ownership, following through on commitments, and building trusted relationships quickly across teams   WHY YOU SHOULD JOIN SUMUP 🌎 Opportunity to work with a truly global, multicultural team from our Paris location. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of EUR2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 💼 Financial security: corporate pension contributions that support your long-term future 🏥 Healthcare support: we cover 50% of the monthly cost of your health insurance for your Mutuelle and Prevoyance 🚌 Extra allowances: we offer restaurant tickets (Swile) and cover transportation costs 🏖 Generous time off: enjoy 25 days of paid leave, plus bank holidays and special leaves 🎉 Regular breakfasts, team events, office parties & sports activities 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team   ---------------------------------------------------------------------------------------------------------------------------------- ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.   Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.

Choose

Qui sommes-nous ? ✌️ Choose, c’est avant tout l’histoire de Timothée, Thibaut et Vincent : 3 amis d’enfance formant un beau melting-pot de passionnés de tech, de design et de belles marques et qui ont toujours voulu s’investir dans un projet qui a du sens. ✨ Aujourd’hui, L’application met en avant les plus belles marques et leurs histoires dans une ambiance de concept store. 🌱 Les marques de demain : des marques créatives, portées par des passionnés et tournées vers l’avenir. Nous nous appliquons à partager de manière transparente leurs engagements (artisanal, socialement engagé, Made in France…) pour essayer de répandre et valoriser les initiatives positives pour un monde plus durable. 🎯 Nous accompagnons les marques sur leur stratégie d’acquisition et de visibilité en leur donnant accès à une communauté d’utilisateurs engagés, curieux et précurseurs. 📱 Mobile Only : chez Choose on a un peu l’obsession du travail bien fait, un jusqu’au-boutisme qui nous pousse à mettre toute notre énergie dans le développement de la meilleure app mobile possible. Tous les jours, avec tout notre cœur, tout simplement.   Choose fait partie de la liste des 50 startups dans lesquelles vous aurez envie d’aller travailler en 2024 de Elinoï.   Le pôle Sales Chez Choose, l'équipe Sales se compose d'une vingtaine de personnes, réparties en 3 pôles : Mode, Cosmétiques-Kids et Maison-Lifestyle. Chaque catégorie est ensuite divisée en plusieurs sous-catégories, sur lesquelles un Account Executive et un Account Manager travaillent en binôme, en se concentrant sur une sous-catégorie de produits spécifique. Par exemple, la catégorie Home & Lifestyle comprend des catégories telles que Cuisine (ustensiles, food), Salon (mobilier, décoration), etc.   Les rôles des Account Managers et des Account Executives sont complémentaires : - Les Account Executives se consacrent à l'acquisition de nouvelles marques et à la planification de leur première vente événementielle sur notre plateforme. - Les Account Managers, quant à eux, gèrent un portefeuille de marques déjà passées sur Choose, analysent les performances des ventes précédentes et organisent les prochaines ventes événementielles.   Ils forment donc une équipe indissociable qui garantit à nos clients la découverte quotidienne de nouvelles marques pépites sur notre application ✨   Ton rôle En tant qu’Account Manager, tu intégreras le pôle Cosmétiques-Kids de Choose ! Tu auras un impact majeur sur l’activité de Choose, car tu seras responsable du développement et de l'optimisation d’un portefeuille marques tendances et engagées que nous présenterons ensuite à notre communauté de clients !    Tes missions 1) Piloter et maximiser la croissance de ton portefeuille - Maîtriser & tenir à jour son portefeuille de marque et infos associées aux marques - Fidéliser les marques et maximiser leur récurrence à travers des rendez-vous, envois de news etc. - Identifier les opportunités de business pour convaincre les marques de retravailler avec Choose   2) Négocier et planifier des ventes évènementielles - Contacter son portefeuille de marques pour fixer des ventes événementielles en fonction du planning défini et des objectifs de chiffre d'affaires - Négocier les meilleures conditions commerciales (stocks, présence des best-sellers, remise etc.) en veillant à piloter la marge - Retravailler l'offre avec les marques pour garantir la désirabilité et la performance commerciale des sélections - Participer à la réflexion et à la mise en place de la stratégie e-merchandising   3) Suivre la mise en place des ventes & analyser les performances - Vérifier ses ventes une fois produites et pendant la vente suivre les stocks - Après la vente, analyser les performances (CA, marge, taux d'écoulement) et identifier les points d’optimisation - Présenter les bilans à ses tops marques et recommandations stratégiques à ses tops marquespour sécuriser les prochaines opérations   Profil recherché - Tu justifies d’une expérience de 1 à 3 ans en Sales, notamment en Account Management (incl. stages et alternances). - Tu es familier/familière avec l'univers de la cosmétiques ou du lifestyle - Tu as un excellent relationnel, tu es dynamique, ambitieux(se) - Tu es orienté(e) résultats : tu aimes analyser des données pour proposer des solutions et des axes d'améliorations - Tu es rigoureux(se), autonome, et tu es très bien organisé(e) - Tu parles anglais (B2 minimum)   Déroulement des entretiens #1 Call avec Juliette, notre Talent Acquisition Specialist #2 Échange avec ta future Manager #3 Case Study à réaliser chez toi et à présenter à un des membres de l'équipe #4 Entretien dans nos locaux pour une rencontre avec la team   Pourquoi nous rejoindre aujourd'hui ? - Parce que Choose, c'est un produit adoré et utilisé quotidiennement par de fabuleux utilisateurs ( 4.9/5 sur 17000+ notes ) - Parce que nous avons une croissance à 2 chiffres chaque année depuis 4 ans mais que cette croissance est saine et maîtrisée ! - Parce que nous avons un potentiel unique et l'ambition de devenir le leader du shopping découverte dans le monde - Parce que vous recherchez une aventure entrepreneuriale et à participer à une phase de scale et d'internationalisation - Parce que nous sommes encore à taille humaine (100 collaborateurs) et que votre impact sera particulièrement fort et tangible   Ce qui t'attend en nous rejoignant : - Des locaux où il fait bon vivre : bureaux WeWork dans le 9ème arrondissement (métro Place de Clichy, Europe ou Liège) et la possibilité de travailler en remote également (1 à 2 jours par semaine) - 20% sur vos prochaines commandes Choose ou la livraison gratuite - La prise en charge à 100% sur l'achat de livres pour progresser dans votre domaine - Des crédits mensuels pour ClassPass : parfait si vous êtes un(e) wellness-addict du sport ou des massages - Et aussi une carte Swile pour le déjeuner (11€/jour travaillé), la mutuelle prise en charge à 100% (Alan), le remboursement des frais de transport à 50%

iBanFirst

WHO ARE WE? iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security. KEY FIGURES * 350+ employees across 14 offices in 11 European countries * 30+ nationalities represented, average age: 32 * 10,000 corporate clients trust us * €80M in revenue in 2025, with a target of around €100M in 2026 * Profitable for nearly two years * Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies * An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service A STRONG CULTURE BUILT AROUND 4 CORE VALUES * Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together. * Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. * Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. * Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. WHY JOIN US? * We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. * We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally. * Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. * You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. * iBanFirst is profitable and backed by long-term investors: Xavier Niel and Bpifrance, historical shareholders, and Marlin Equity Partners, who joined in 2021 to support our international ambitions. Joining iBanFirst means joining a profitable, international, fast-growing company at a pivotal moment — where commercial transformation and data-driven decision-making are at the heart of our next phase of growth.   RECRUITMENT CONTEXT We are investing in building and strengthening our Revenue Operations function as iBanFirst enters a key phase of commercial transformation. With a new CRO on board and our commercial teams evolving across Europe, we are creating the conditions for a high-impact RevOps function that sits at the very centre of the business — a true intelligence hub for performance. This is a moment of real opportunity: the Rev Ops team will have direct visibility with the CEO and executive leadership, and will play a central role in shaping how iBanFirst grows across markets.   MANAGER & TEAM You will report to Anne-Sophie Pradier, VP Revenue Operations & Partnerships. You will work hand-in-hand with Anne-Sophie and in close collaboration with Alexandre Schont (Chief Revenue Officer), Anne-Sophie's N+1, who will be a key partner for strategic discussions on commercial performance. Your work will feed directly into decisions at CRO and executive level. The Revenue Operations team is structured around two complementary pillars: * Revenue Operations — strategic analytics, KPI definition, funnel intelligence, business partnering with the CRO * Sales Operations — execution-focused, working closely with country managers and commercial teams on process, CRM, and productivity You will be the RevOps Lead — working at the intersection of data, strategy, and commercial execution, with high visibility across the organisation.   WHAT WILL YOU DO? With a cross-functional view of the full customer lifecycle — acquisition, closing, retention — you will be a key driver of alignment between our Sales, Marketing, and Customer Success teams across multiple markets. You are equal parts data cruncher and strategic partner: as comfortable diving into the numbers as you are presenting insights to leadership. KEY RESPONSIBILITIES: Business Performance Analysis & Insights: * Build and own a unified view of the revenue funnel, from lead generation to client upsell * Track and analyse key revenue metrics: ARR, NRR, churn, LTV, conversion rates by stage and market * Define and align company-wide KPIs in close collaboration with Anne-Sophie and the CRO — ensuring the whole organisation speaks the same language on performance * Deliver actionable insights to support go-to-market decisions and executive reviews Sales, Marketing & CS Alignment: * Identify and resolve friction points across teams to streamline the customer journey * Define and maintain shared definitions, metrics, and processes across functions * Lead cross-functional projects to improve the end-to-end customer lifecycle Tech Stack & CRM: * Oversee the integration and consistency of the GTM tech stack (CRM, marketing automation, CS tools, revenue intelligence platforms) * Ensure data quality and integrity across the full funnel Forecasting & Strategic Planning: * Contribute to revenue forecasting and commercial planning exercises * Model growth scenarios and market prioritisation frameworks AI & Efficiency: * Drive AI adoption initiatives within the commercial teams — identifying concrete use cases to increase team efficiency and impact   ROLE OBJECTIVES First 3 months: * Get fully up to speed with iBanFirst's commercial model, data infrastructure, and existing reporting * Build strong working relationships with Anne-Sophie, Alexandre Schont, and key business stakeholders across Sales, Marketing, and Customer Success * Develop a clear view of the current state of KPI definition and funnel tracking First 6 months: * Define and align the company's core revenue KPIs — the top priority for this role * Deliver a reliable, decision-grade view of the revenue funnel across markets * Establish a regular cadence of insights and business reviews with senior leadership First 12 months: * Be recognised as the intelligence hub of the commercial organisation — the team people come to for answers on business performance * Have a measurable impact on the quality of go-to-market decisions * Contribute to at least one strategic initiative (AI, commercial transformation, or planning)   WHAT DO YOU BRING? Experience: * 5–7 years of experience in Revenue Operations, Sales Operations, Business Operations, or a business analyst role in a B2B environment * Proven track record of turning complex data into clear, actionable insights that drive commercial decisions * Experience working cross-functionally with Sales, Marketing, and/or Customer Success teams Must-have skills: * Strong analytical mindset — you are a data cruncher at heart; you live in the numbers and know how to make them tell a story * BI tools proficiency — hands-on experience with Power BI, Metabase, Tableau, or equivalent; Excel/Google Sheets at an advanced level * Entrepreneurial spirit — you don't wait to be told; you identify opportunities, take initiative, and are energised by having real impact in a fast-moving environment * Cross-functional collaboration — you build trust across teams, communicate clearly with both technical and non-technical stakeholders, and know how to align diverse teams around shared goals * Salesforce or equivalent CRM — comfortable working with CRM data; Salesforce experience is a strong plus * Fluent in both French and English  Nice to have: * Experience in fintech, payments, or B2B SaaS — especially familiarity with SaaS metrics (ARR, NRR, LTV, CAC…) * Previous exposure to revenue forecasting or commercial planning * Experience with AI tools in a commercial or operational context   WHAT DO WE OFFER? * Permanent contract (CDI) * Location: Paris (Porte Maillot) * Hybrid work policy: Office-first culture — approximately 1 day/week remote. Travel to European offices ~2 times per quarter. WHY THIS IS A GREAT OPPORTUNITY: * High visibility from day one — direct exposure to the CEO, CRO, and executive leadership team; your work shapes decisions at the top * A pivotal moment — iBanFirst is transforming its commercial organisation; you will be a key architect of that transformation * Real strategic impact — this is not a support role; it's a central, decision-driving function that the business relies on * Entrepreneurial environment — flat hierarchy, fast decisions, and the space to build and own your scope * AI at the forefront — you'll be part of initiatives to bring AI into the commercial teams, in a company that takes technology seriously BENEFITS: * Swile meal card * AXA health insurance * 50% commuter benefit reimbursement * RTT (extra paid days off) * Gymlib subscription * Paid parental leave * Company-wide events, team offsites, and social activities   RECRUITMENT PROCESS 1. Screening call with Malorie Petitjean (Talent Acquisition Specialist) — 30 minutes – remote (Teams) — Purpose: General fit, motivation, salary expectations, availability 2. Interview with Anne-Sophie Pradier (VP Revenue Operations & Partnerships) — 30 minutes – remote (Teams) — Purpose: Role fit, analytical mindset, strategic vision, team fit 3. Case study with Anne-Sophie Pradier — 45 minutes – remote or in-person — Purpose: Practical assessment of analytical thinking, data approach, and RevOps problem-solving 4. Final round with Alexandre Schont (Chief Revenue Officer) — remote or in-person — Purpose: Leadership validation, strategic alignment, long-term potential         ____________________________ #LI-MP1 #LI-onsite / #LI-hybrid / #LI-remote