
Qonto · Paris
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented ...
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
Join us as Level 1 Permanent Control Coordinator to take on a structural challenge: making Qonto's first line of defence genuinely own its control framework. You'll build the Level 1 Target Operating Model from scratch, run the Risk & Control Self-Assessment (RCSA) cycle, and produce the risk cartography and governance reporting that keeps regulators and leadership aligned, under the guidance of Maxime, our Operational Risk Manager.
➡️ What you'll do
Design the Level 1 control plan: Roll out a unified control framework across all Qonto teams, defining minimum standards for control objectives, owners, procedures, evidence requirements, and remediation logic.
Own the RCSA-based risk cartography: Build the Risk & Control Self Assessment methodology with business teams and maintain a first-line risk cartography aligned with the broader risk framework.
Define and deploy the Level 1 Target Operating Model: Formalize roles, processes, escalation routes, and first-line/second-line interactions, then drive adoption across the organization.
Produce governance reporting: Consolidate Level 1 control execution data (completion rates, failed controls, remediation status) and present to the Risk Committee and relevant governance bodies.
Keep LoD1 and LoD2 genuinely separate: Act as the first-line counterpart of Internal Control, ensuring first-line teams own their framework independently.
➡️ What we're looking for
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join our Anti-Financial Crime team as an AFC Officer to investigate suspicious transactions and file Suspicious Activity Reports directly with Tracfin, France's financial intelligence unit. You will report to Garance, our Lead Anti-Financial Crime Unit (France). Every report you write reaches French authorities — your work directly shapes Qonto's regulatory standing and protects our users. ➡️ What you'll do Investigate & report: Draft high-quality Enhanced Investigations (EIs) and Suspicious Activity Reports (SARs) for Tracfin, covering AML, tax fraud, and private scams cases. Handle escalated alerts: Take ownership of cases escalated by our first line of defence teams, identifying money laundering patterns and fraud attempts with precision. Own your quality standards: Ensure every investigation meets our internal benchmarks and regulatory deadlines — quality and speed are both non-negotiable here. Improve detection tools: Contribute to team projects that sharpen our detection capabilities, from flagging new fraud typologies to refining operational processes. Share knowledge: Identify emerging fraud trends and feed insights back to the team, building a shared knowledge base that makes everyone sharper. ➡️ What we're looking for Fluent French writer: You write in French at C2 level — flawless spelling, grammar, and syntax are essential because your reports go directly to French authorities. You also operate in English at C1 level for internal communication. Legal or financial background: You hold a Master's in Law (Business Law, Criminal Law, Compliance) or Banking/Finance — the regulatory literacy this role requires. AFC or compliance experience: You have a first experience in Anti-Financial Crime, Compliance, or Fraud — or a strong, demonstrable interest backed by coursework or concrete exposure. Detail-oriented mindset: You synthesize complex transaction patterns into clear, concise written reports under time pressure, without sacrificing accuracy. Genuine interest in fraud: You're specifically curious about private scam mechanisms — you want to understand how they work, not just flag them. ➡️ What we can offer you Direct regulatory impact: Your SARs go to Tracfin. This isn't internal reporting — your work reaches France's financial intelligence unit and carries real compliance weight. Case variety across all AFC typologies: You'll work across AML, tax fraud, and scams cases, building a strong generalist AFC skillset while deepening your expertise in private scams — a fast-growing focus area for the team. A high-volume, high-quality environment: You'll handle a significant caseload using Qonto's proprietary back-office tools and Slack. Maintaining quality at pace is a genuine professional development constraint — not marketing copy. Close team with structured support: You'll join a tight AFC team with weekly group meetings and regular 1:1s with Garance. The team is hands-on and actively invested in each person's progression. A visible career path: Garance progressed from Junior to Senior to Lead within Qonto's AFC team. The trajectory exists and is actively encouraged. ➡️ Your future manager Your manager will be Garance, our Lead Anti-Financial Crime Unit (France). Her path? Garance holds a Master's in Criminal Law and Criminal Sciences, and joined Qonto in 2023. She progressed rapidly through Junior and Senior Officer roles before being promoted to Lead — a track record built on both technical depth and team results. What does she bring to the team? Garance is a hands-on manager who values transparency and gives her team genuine autonomy. She's committed to each person's development and looks for people who are as focused on quality as they are on speed. At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
OUR MISSION To become the car-changing destination of choice. By combining technology, media and deep automotive expertise, we’ve turned how people buy, sell, advertise and lease cars on its head. What started as a simple reviews site is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. In 2024 we went big and acquired Autovia - creators of AutoExpress and Evo magazines -doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with almost 10m subscribers and over 1.1 billion annual views, while we sell 1.2 million print copies of our magazines and have an annual web content reach over 350 million. And we’re a long way from done! CORPORATE DEVELOPMENT & TRANSFORMATION @ CARWOW Carwow’s growth story is built on bold strategic moves: organic scale, partnerships, and acquisitions like Autovia. Delivering moves of that size takes serious programme discipline. That means clear governance, a real plan, owned risks, and someone who pushes cross-functional teams to an outcome rather than just tracking them. That’s the job of the PMO. It’s a small, senior, high-leverage team that owns how Carwow’s most important cross-functional and corporate-development programmes actually get delivered, including our most demanding work: post-merger integrations and business separations. This is hands-on leadership with direct line-of-sight to the most consequential decisions being made at Carwow. YOUR MISSION As PMO Lead, you own how Carwow’s most important programmes get delivered. You build and run the programme-management capability, covering the governance, planning, reporting and delivery rigour, and you personally lead the highest-stakes programmes from start to finish, including post-merger integration and business separation work. You bring order to complexity, make the plan real, hold the organisation to it, and give senior leadership a clear, honest view of what’s on track, what’s at risk, and what decisions are needed. You set the operating rhythm, chair the rooms, and keep dozens of moving parts across technology, data, finance, people and commercial all pointing in the same direction. Success looks like: priority programmes delivered to plan; governance that is trusted rather than tolerated; risks surfaced early and owned; and a leadership team that can rely on a single, credible source of truth on delivery. KEY RESPONSIBILITIES * Build and run the PMO: * Governance, standards & tooling: Establish and own the programme-management operating model. That covers integrated planning, risk / assumption / issue / dependency (RAID) management, change control, a standardised reporting cadence and a clear set of KPIs, and getting all of it adopted across teams. * Portfolio oversight: Own the cross-programme view of strategic and corporate development initiatives: priorities, dependencies, critical path and resourcing conflicts. Surface what’s at risk early and drive it to resolution. * Lead delivery of the highest-stakes programmes: * Hands-on programme leadership: Personally lead the most complex, high-visibility programmes, including post-merger integration and business separations, from planning through cutover / go-live, stabilisation and close. * Run the governance forums: Set agendas, drive pre-reads, chair working groups and steering committees, support executive steering, and track every decision and action to closure. * Drive outcomes across the business: * Cross-functional leadership: Coordinate workstream leads across Product, Data, Finance, People, Marketing, Commercial and Technology, alongside external advisers, influencing without formal authority to keep delivery moving and decisions unblocked. * Risk, change & escalation: Manage risk, change and escalation crisply, so the right matters reach the right forum quickly and nothing material is missed. * Executive reporting: Give senior leadership and the Board a clear, honest read on status, risk and the decisions required, all from standardised templates and a single source of truth. KEY REQUIREMENTS * Extensive programme and PMO leadership experience, building and running governance, integrated planning, critical-path management, change control and RAID at scale. * Comfortable with ambiguity, rapid change and shifting priorities in a fast-paced environment. * Exposure to M&A activity, such as integration, business separations / carve-outs, or other post-deal work. * Strong commercial judgement and the credibility to operate with senior stakeholders and executives in the room. * Proven cross-functional leadership across technology, data, finance, people and commercial teams, with the ability to influence without formal authority. * Excellent communication, with the ability to make complex programmes clear to a Board or executive audience. * High level of ownership; calm, decisive and highly organised under pressure, and relentless about driving issues to closure. * Discretion and integrity. Comfortable handling highly confidential M&A, financial, strategic and personnel-related information. BONUS POINTS * Extensive, hands-on experience delivering complex post-transaction programmes (M&A integration or carve-outs), owning them through to close rather than just supporting or observing. * Programme / PMO leadership in tech, marketplace, classifieds, automotive or e-commerce businesses. * Experience standing up a PMO capability from scratch and embedding it across an organisation. * Experience of cross-border or multi-entity programmes, including across European jurisdictions. * Recognised programme / project credentials (e.g. MSP, PRINCE2, PMP) are useful, though not essential. * Genuine fluency with agentic AI tools and a clear point of view on how they can accelerate planning, reporting and analysis. You actually build with them, not just talk about them. WHY THIS MIGHT NOT BE FOR YOU This is a permanent role, but it’s anything but steady-state. You’ll be standing up rigour where it doesn’t yet exist, and leading programmes where the stakes and the visibility are high. Priorities shift with the corporate agenda, and you’ll spend as much time chasing closure and unblocking decisions as you do designing the plan. If you want a narrow, single-programme remit, or a process-light environment where governance is optional, this probably isn’t it. If you want to own how Carwow delivers its most important programmes, this is it. INTERVIEW PROCESS * Introductory call with our Talent team * Interview with the hiring manager (Corporate Development / CEO Office) * Case study and programme-governance exercise * Values interview WHAT’S IN IT FOR YOU * Competitive comp package * 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more! * Employee-friendly share options * Pension scheme via Royal London - up to 5% company contribution * Vitality private healthcare insurance * Life Assurance - 4x annual salary * Monthly coaching sessions with Spill - our mental wellbeing partner * Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies * Bubble childcare support and discounted nanny fees for little ones * 'Work from abroad for a month' annual scheme * Generous learning and development budget * £500 home office budget Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Atlanta, US * Austin, US * Denver, US * New York, US * Seattle, US * Washington DC, US * US Remote ABOUT THE ROLE We want to find the best people to join our team and then help you to do your best work. The Employee Relations Team is a new Center of Excellence within the People Team, with the mission to ensure our organization’s treatment of every employee is fair, respectful, and consistent with our Cloudflare Capabilities. To support that mission, this position’s responsibilities fall into proactive and reactive categories. Reactive responsibilities include handling complex investigations and partnering with business leaders on the performance management process. Proactive responsibilities include identifying and addressing trends to improve the overall employee experience at Cloudflare. RESPONSIBILITIES In this role, you will report to the Sr. Director, Employee Relations and support our Americas People Team Business Partners (PTBPs). You will be partnering with key stakeholders across Cloudflare in various ways, including those listed below: * Operate as a trusted advisor, consulting with PTBPs and senior business leaders on complex organizational issues and challenging assumptions to create solutions that solve business problems. * Conduct complex and thorough investigations into employee relations matters, providing fair and objective recommendations for resolution. * Adhere to service level agreements for timely response and follow up to issues, including appropriate use of the case management system, effective and thorough documentation and reporting, and all associated processes. * Build, analyze, and maintain ER metrics and present data to People Team partners on a quarterly basis. * Conduct in-depth root cause analysis of ER trends, presenting data-driven stories in business language to influence talent decisions and advise on the productivity impact of attrition. * Provide advice and guidance to managers in assigned business units to address employee performance issues, including the administration of the PIP or Package process. * Partner with the Learning and Development Team to develop training workshops/classes/toolkits for leaders. * Assist with the updating of Company policies and responding to inquiries and concerns. * Lead and coordinate major global ER projects, requiring significant analysis and the development of innovative solutions that have a broad impact on the ER model and company policy. * Partner cross-functionally with key stakeholders, including Legal Compliance, Payroll, Benefits, and other departments to resolve employee issues in a timely manner. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * You have served on a People/HR team for a minimum of 8 years, 6 of which have been in an Employee Relations capacity. * You are motivated by cultivating company culture, building great businesses and helping people do their best work. * You possess strong knowledge of pertinent employment laws, as well as People Team management principles, practices and procedures. * You have outstanding judgment and the ability to balance the needs of the company, managers and employees. * You have a successful history of developing strong relationships and operating effectively through virtual support and in a distributed environment. * You approach challenges with a solution-focused mindset, viewing obstacles as opportunities for improvement and growth. * You have experience designing and leading change strategies for complex initiatives, partnering with stakeholders to co-create solutions and ensure buy-in. * You are strategic, have a keen business acumen, and a track record of partnering closely with business leaders. You can articulate how People Teams bring value to an organization. * You are a trusted partner who leads with empathy, building strong relationships through exceptional written and verbal communication. Your high emotional intelligence allows you to navigate sensitive situations with understanding and professionalism.. * You devote time and attention to supporting our employees, fostering strong relationships and sustaining the trust placed in you. * You uphold the highest standards of integrity, communicating honestly, treating others with respect, and leading with dignity. COMPENSATION Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance Financial Benefits * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan Time Off * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.