Banking Operation Associate

Abound

About Abound We’re redefining consumer lending in the UK, and beyond. Using advanced AI and Open Banking data, we make fair, affordable personal finance available to more people. While traditional lenders rely almost entirely on credit scores, we look at the full financial picture - how much you spend, and what you can afford to repay to build a deeper, more accurate understanding of each customer's unique financial situation. And we've shown it works at scale. We’ve issued over £1.3bn in loans directly to customers while delivering market-leading credit performance - for every 10 defaults the industry expects, we see only 3. We also reached profitability just 2.5 years after launch. Backed by £2bn+ of funding from top-tier investors including Citi, GSR Ventures, and Deutsche Bank, we’re recognised as one of Europe’s fastest-growing fintechs (Sifted, CNBC). Now, we’re expanding into new markets and product lines - and we’re looking for ambitious people who want to learn fast, take ownership, and grow with us. Our technology stack: Python (including FastAPI, SQLAlchemy, OpenTelemetry, procrastinate, Uvicorn), Postgres, MySQL, Liquibase, Retool, Docker, CI/CD pipelines, Git, RESTful APIs, and cloud infrastructure on AWS, GCP, or Azure. Our existing frontend stack includes Angular and TypeScript. Who you are: * Seven or more years of professional experience in software engineering * Strong proficiency in Python, including writing well-structured async code, type hints, and unit tests * Experience building backend services using frameworks such as FastAPI * Strong SQL skills with experience working with relational databases such as PostgreSQL or MySQL * Experience designing and maintaining RESTful APIs * Experience building or maintaining automation and integrations that support financial or operational workflows * Experience working with message queues or background job systems * Proficiency with Git and collaborative development workflows * Experience working with containerised environments such as Docker and CI/CD pipelines * Basic knowledge of cloud infrastructure, with hands-on experience in at least one of AWS, GCP, or Azure * Comfortable collaborating directly with business stakeholders to understand requirements and translate them into practical technical solutions * Comfortable working in fast-paced environments where accuracy, reliability, and clear communication are essential * Experience maintaining codebases for business-critical systems * Practical interest in applying AI tools and LLM-based capabilities to real product or operational problems * Experience integrating third-party AI APIs or building AI-assisted internal tools is a strong plus * Ability to evaluate where AI adds value, and where conventional software or workflow automation is the better solution * Knowledge of lending products and lending operations is a major advantage * Awareness of financial concepts, accounting flows, or reconciliation processes is a plus What you'll be doing: * Design and develop new Python services and backend features that automate and support core financial operations, such as payments, reconciliations, and reporting * Participate in the full software development lifecycle, from design and implementation to testing, deployment, and monitoring * Own part of the platform and be responsible for the smooth operation of associated business processes and their KPIs * Collaborate closely with Product, Design, and business users to understand, challenge, and refine requirements * Provide second-line support during business hours, helping to troubleshoot and resolve system issues that impact customers * Support junior engineers through PR reviews and pairing * Apply strong SQL skills to troubleshoot and improve the performance of data management and retrieval across our databases * Identify opportunities to use AI in pragmatic ways, whether to improve internal tooling, automate manual workflows, or enhance product capabilities * Build and maintain AI-assisted features and integrations in a reliable, observable, and cost-conscious way * Work with stakeholders to prototype, test, and iterate on AI-enabled workflows, while keeping a strong engineering bar for quality, safety, and maintainability * Help establish practical patterns for using AI in production, including structured outputs, evaluation, fallback handling, and human review where appropriate What we offer: * Everyone owns a piece of the company - equity * Hybrid with 3 days a week in the office * 25 days’ holiday a year, plus 8 bank holidays * 2 paid volunteering days per year * One month paid sabbatical after 4 years * Employee loan * Free gym membership * Team wellness budget to be active together - set up a yoga class, a tennis lesson or go bouldering

Circus Group

OUR MISSION At Circus (Xetra: CA1), headquartered in Munich, we are pioneering global developments in on-demand autonomous food production. Everything from creation to production and operation – enabled by seamlessly integrated cutting-edge robotics and transformative AI technology. Our foundation rests in the extensive developments of groundbreaking robotics driven by artificial intelligence, previously the missing link in achieving true autonomous food automation. This is the moment for a new status quo: Just as autonomous driving will disrupt how we build cities, organize our days, and live our lives, so will we shift our whole reality around food. Our Team is backing a paradigm shift in one of humanity's most important sectors with the sharpest minds in Robotics, AI, Engineering and Culinary, collaborating closely with industry-leading partners to revolutionize every aspect of the food service experience. Join us as we forge ahead, crafting a future where the art of cooking and the science of technology converge to create a world that thinks differently about food than it has for thousands of years – a world where food means something new. ABOUT THE ROLE We are expanding through new commercial partnerships, acquisitions, and an expanding operational footprint. This role exists to make sure our most complex, high-priority initiatives are properly scoped, driven, and landed — not left to drift across teams. You'll own several strategic projects in parallel at any given time. The scope shifts with the business: one quarter it could be post-merger integration of an acquired company, the next a major commercial partnership, a new market entry, or a critical cross-functional ops programme. What stays constant is your job — bring structure, create clarity, and drive things to completion. YOUR DAILY BUSINESS * Own a portfolio of high-priority strategic initiatives in parallel — driving each from initial scoping through execution to close-out * Drive post-merger integration workstreams when Circus acquires, ensuring acquired entities are operationally embedded and synergies are realised on plan * Scope new strategic projects from scratch — define objectives, owners, timelines, dependencies, and success criteria before execution begins * Build and maintain programme roadmaps, tracking milestones across workstreams, surfacing blockers early, and keeping leadership aligned * Manage upward and sideways — prepare decision-ready materials for the CEO and leadership team, escalate risks, and push for resolution when things stall * Bridge Business Development and Operations — translate BD and CorpDev priorities into structured, executable plans in collaboration with the relevant teams * Create structure in ambiguous situations — when a critical initiative has no clear owner or framework, you provide both BASE QUALIFICATIONS * 2–4 years of experience in Corporate Development, M&A, strategy consulting, or a Founders Associate / Chief of Staff type role * Direct exposure to complex, company-level initiatives — M&A transactions, post-merger integration, strategic partnerships, or similar * Strong scoping and structuring skills — you can take a vague mandate and turn it into a clear, owned plan * Comfortable managing multiple workstreams in parallel without losing grip on any of them * Excellent stakeholder management — you know how to align people who don't share the same priorities * Strong written and verbal communication in English; German is a plus * High ownership mindset — you treat deadlines as commitments and don't wait to be chased * You actively use AI tools in day-to-day work — you've integrated AI into how you research, structure, communicate, and execute PREFERRED QUALIFICATIONS * Experience specifically in post-merger integration or corporate venture / M&A execution * Background in investment banking, private equity, or management consulting * Familiarity with product operations or agile delivery methodologies * Exposure to hardware, robotics, or food tech industries OUR OFFER * Compensation: Competitive base salary with stock options for full-time employees - real listed equity, not virtual units. * Time Off: Unlimited paid vacation – we trust you to manage your time responsibly. * Flexibility: Hybrid work setup with up to 2 months/year fully remote (Worcation). * Personal Development: Annual training budget for workshops, coaching, conferences, or books.  * Mobility: Monthly flex benefit spendable on lunch, mobility, internet costs, or childcare via Become.1 - plus optional JobRad bike leasing or a subsidized Dance e-bike/e-moped subscription. * Well-Being: Employer-subsidised membership to Urban Sports Club or Wellhub – access to gyms, studios, and wellness offerings across Germany.

SPS

CLIENT SERVICES SUPERVISOR 📍 NEW YORK, NEW YORK, UNITED STATES ON-SITE ---------------------------------------------------------------------------------------------------------------------------------- The Client Services Supervisor leads the Lobby Concierge team and supports Messenger Center operations to ensure an exceptional tenant and visitor experience. This hands-on leadership role oversees daily operations, staff performance, and service delivery while maintaining strong partnerships with building management and internal teams. The ideal candidate is organized, service-driven, and thrives in a fast-paced, high-visibility environment. ---------------------------------------------------------------------------------------------------------------------------------- KEY RESPONSIBILITIES • Manage a team and oversee the day-to-day operation in the Lobby Concierge department and assist Site Messenger Lead with the messenger center operation when needed. • Execute all functions of the Client Service Associate. • Ensure Policies and procedures are always being followed and enforced. • Ensure that everyone provides tenants and visitors with high level customer service. • Familiarize oneself with internal service departments such as the Building Office, Security Department, Delivery locations etc. • Follow up on employee requests and make sure they are carried out in their entirety; eagerness to learn new information and adapt to changes as they arise. • Manage the team’s schedule and time off. • Arrange coverage when there is a call-out or schedule Pay Time Off (PTO). • Ensure employee’s timecard in PayCom is accurate and approved by end of day on Fridays. • Train and coach new staff and backfill. • Counsel employees when necessary and keep record of event. • Issue warnings to employee when necessary. • Maintain good communication with Team, Manager and Building office. • Responsible for all Brookfield and SPS documentation and procedures. • Provide Quarterly reports / QBR to Manager on Visitor Center and Messenger. • Coordinate team’s schedule and request floater when someone is out. • Arrange coverage for after-hours tenant event. • Execute tenant related requests and inquiries. • Liaison between Tenant and Visitors. • Update the ops manual and continuity plan as needed. • Ensure all backfills and new hire signs off on the Rule of Conduct, Call out and PTO request sheet. • Provide feedback on Backfills to FSS coordinators. • Order uniforms for new hire after 90 days. • Keep uniform clean during the shift; making sure you submit items for cleaning on a specific day of the week for pick-up; Inform the dry-cleaning vendor of any issue with uniforms (Ex. Missing buttons). • Keep track of weekly uniform dry cleaning. • Execute yearly performance review. • Provide coverage for building management office reception as needed. • Report all injury incident to Building Office and SPS management. • VIP Greeter- Required to greet VIP visitors and expedite their process through the turnstiles. ---------------------------------------------------------------------------------------------------------------------------------- QUALIFICATIONS * 3+ years of experience in client services, hospitality, or operations * Prior supervisory experience managing 5–10 employees * Strong customer service and relationship-building skills * Excellent written and verbal communication * Highly organized, detail-oriented, and able to multitask in a high-volume setting * Strong computer proficiency * High School Diploma required; Bachelor’s Degree preferred ---------------------------------------------------------------------------------------------------------------------------------- CORE COMPETENCIES * Results-oriented and client-focused * Professional, articulate, and dependable * Strong leadership and coaching ability * High integrity and sound business judgment ---------------------------------------------------------------------------------------------------------------------------------- PHYSICAL REQUIREMENTS & TRAVEL Ability to stand, walk, bend, and lift up to 40 lbs.; operate office equipment; and manage packages using wheeled carts (up to 60 lbs.). Local travel may be required (up to 25%).   Compensation:  The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $24—$25.55 USD WHAT WE OFFER * Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! * Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! * We Recognize Talent: We offer a variety of recognition programs for all levels of employees! * Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. * Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.