Customer Success Manager

Escalation Manager

Keyloop

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.   We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?     Purpose of role To deliver get-well plans to top tier customers, reducing dissatisfaction and fostering the right environment for cross-sell & up-sell opportunities To coordinate with other Keyloop functions to ensure customer issues are resolved satisfactorily To balance the needs of the urgent against the day-to-day demands of the general customer population To be aware of and flag potential risk with our customers

Renewal Specialist

Keyloop

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.   We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?     The Renewal Specialist is the execution engine of Keyloop's Renewals Desk. This is a hands-on, deal-doing role focused on owning and closing a portfolio of customer renewals across defined segments — ensuring contracts are renewed on time, at the right value, and with minimal churn. Working within the frameworks and playbooks established by the Senior Manager, Renewals & Retention, the Renewal Specialist will be the primary point of contact for renewal activity across their assigned accounts — managing timelines, progressing negotiations, identifying risk, and executing save plays where required. This role is not about building the strategy. It is about delivering it — consistently, professionally, and at pace.

Support Associate Full-time/Part-time

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a team player with great communication skills? Do you enjoy working remotely in a dynamic environment? If your answer is yes - then read further!  We are looking for both part-time and full-time Support Associates to join our Support team in Prague! Starting in August 2026.  WHAT YOU’LL BE DOING * Supporting our customers, courier partners and venues via live chat and phone  * Ensuring that the delivery operations run smoothly * Developing our support function together with the support team as well as other teams within Wolt OUR HUMBLE EXPECTATIONS * You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset * You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment * You can work in shifts in mornings, evenings and weekends - our support is open 24/7! * You are fluent in Czech language and you have professional working proficiency in English WHAT WE CAN OFFER YOU * Development of your communication, multitasking and prioritization skills * Participation in side projects, such as automation or training * Personal approach and utmost support in your personal growth * Engaging team culture full of fun, respect and mutual support * Possibility of working from home * Multisport card, Benefit Plus program, discount on Wolt orders and of course, snacks and drinks in the office NEXT STEPS If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙   OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.