Sales Business Partner

Showpad

Summary: The Senior Business Intelligence Analyst plays a pivotal role in driving data-driven decision-making across the organization. This role is responsible for developing dynamic dashboards, delivering actionable insights, and ensuring the effective use of analytics tools to support strategic objectives. Responsibilities: * Develop, maintain, and enhance Amazon Quicksight dashboards and reports to provide visibility into key business metrics. * Analyze GTM data to deliver insights that improve decision-making and drive business outcomes. * Create robust data models to streamline reporting and ensure alignment with strategic objectives. * Design, implement, and manage weekly, monthly, and quarterly scorecards and forecasts for leadership. * Partner with Sales, Marketing, and Customer Experience teams to ensure reporting aligns with business needs. * Lead the administration and enhancement of Quicksight and other BI platforms to ensure scalability and usability. * Provide provocative presentations to key stakeholders to advance understanding and strategy through compelling visuals. * Educate GTM teams on how to use BI tools effectively, fostering a data-driven culture. * Develop standardized reports and packages that provide field teams with the insights they need to succeed. * Respond to requests for deep-dive analyses to uncover trends, opportunities, or risks. Required Skills & Experience: * 4+ years in Business Intelligence, Data Analytics, or a related field, with hands-on expertise in AWS Quicksight. * Proficiency in SQL, Python, dbt, data modeling, data visualization, and advanced Excel/Google Sheets for modeling and analysis. * Experience with AWS Quicksight/Athena/S3/Lambda, Gitlab, VSCode, Salesforce CRM, Google Sheets, Google Slides. * Preferred experience with Fivetran. * Strong ability to interpret data, identify trends, and translate findings into actionable strategies. * Exceptional attention to detail and a knack for solving complex business problems. * Ability to clearly convey insights and recommendations to both technical and non-technical stakeholders. * Bachelor’s degree in Data Science, Computer Science, Analytics, or a relevant/equivalent field. * Working knowledge of SaaS metrics (Bookings, Pipeline, Churn, NRR, GRR, LTV, ARR, CAC, etc.) and Revenue Forecasting. * Bonus points for experience with other BI tools (e.g., Tableau, Power BI) and domain expertise in revenue enablement, GTM/sales operations, professional services reporting, customer intelligence, or churn prediction models.

Showpad

Salesforce Administrator About Showpad At Showpad, we empower others to be at their best. As a business, that means the Showpad sales enablement platform allows revenue teams to engage buyers through industry-leading training and coaching software as well as innovative sales content and engagement solutions. We provide sales and marketing with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences.  Founded in 2011 in Belgium, Showpad is a team of more than 400 people working from our headquarters in Ghent and Chicago or regional offices in London, Munich, San Francisco and Wroclaw. As an employer who understands the importance of diversity, we are committed to proudly representing the various identities of the communities in which we work and the clients that we serve. We have been recognized as a top workplace by Built In Chicago, Built In San Francisco and Inc. Magazine,  as a top 10 software company in the Inc. 5000 Europe list and won the award for “Most Sustainable Growth Company” by Deloitte Belgium.   About the position Showpad is hiring a Salesforce Administrator to join our Revenue Operations team. You will be the primary dedicated resource for SFDC advocacy internally, responsible for maintaining our Salesforce instance and integration with other platform applications (e.g. Marketo, Inside View, Lean Data, Groove,etc), amongst a team of peers focused on development, analysis, project management, and enablement for our global organization.  You will participate in the design of custom objects, workflows, loading and management of data in the system and the overall architecture of the Salesforce instance. Additionally, the Salesforce Administrator will assist with change requests and support requests. The Salesforce Administrator will keep current on Salesforce best practices and new features that may be implemented as part of any related project. We'll rely on your experience and your broad and deep knowledge of the various modules of Salesforce to surface both standard and creative solutions to meet those needs.   Key responsibilities as a Salesforce Administrator at Showpad * Design, standardize and evaluate workflows, lists, tasks, sequences, and data flows using Process Builder * Spearhead continuous improvement to create and improve automation initiatives  * Collaborate on key projects to determine business alignment, needs, and system requirements * Participate in solution brainstorming, research, decision making and testing * Steward new release rollouts to guarantee smooth introduction to the organization * Drive Lightning user adoption and best practices to further the long-term success of the system * Configure, Maintain and Troubleshoot/Resolve user issues as they arise * Ensure all work is thoroughly documented in the appropriate format (Confluence, etc) * Manage Users, Profiles, and Page Layouts while ensuring data quality   Skills and Qualifications we are looking for  * Bachelor’s degree with two to four years of Salesforce administration experience and/or equivalent education/experience * Salesforce Administrator Certification Required * Salesforce Advanced Administrator Certification Preferred * Sales Cloud, Platform App Builder, Platform Developer I certifications a plus * Lightning experience required * Strong reporting background using Salesforce reporting tools and other BI tools * In-depth knowledge of the standard capabilities of Salesforce and extended knowledge of those capabilities utilizing custom code (Apex, s-controls) and/or integration with other systems  * Knowledge about additional capabilities like CPQ, Quotes, Version controlled metadata release management etc is a plus.  * Capability to work independently in a fast paced team environment Strong organizational skills - managing small projects or multiple tasks * First experience with iPaaS solutions (Workato, Jitterbit, Informatica, Dell Boomi) is a plus Nice Extras * Experience with Marketo, Outreach, LeanData, and similar tools * Strong understanding of business processes and process improvement *  Understanding of the interactions between administrator and developer areas of the Salesforce.com platform * Demonstrated understanding of relational database design * Proficiency in related tools (Data Loader, Workbench, Force.com IDE, Developer Console) * Experience in end-to-end ownership of applications, from inception through post-deployment support and iterative enhancement * Technology background preferred

Showpad

PRINCIPAL, GTM STRATEGY (SALES BUSINESS PARTNER) Location: US, EMEA Reporting to: VP, GTM Strategy & Operations About the Role You are a senior Individual Contributor (IC) who acts as the "Strategic Diplomat" and key partner to our Regional VPs of Sales. You serve as the "connective tissue" between sales leadership goals and the technical Strategy & Operations engine, operating within the strategic framework set by the VP. VPs love you because you understand their world, and you drive value by translating their needs into data-driven strategy and automated solutions. What You’ll Do * Sales Business Partnering: Serve as a key strategic partner to the VPs, working in close alignment with the VP of GTM Strategy & Operations. You attend leadership meetings and translate qualitative field needs into quantitative requirements for the S&O team. * Full-Funnel Oversight: You monitor the "Whole Number." You ensure VPs understand their retention benchmarks and have the data needed to protect their base. * Field Innovation Scout: You are a key bridge to the Innovation team. You identify the manual tasks VPs and reps are facing and work with the Director of Insights and Innovation to scope the AI Agents required to address them. * Specialized Executive Reporting: Own the "Last-Mile" reporting for Sales QBRs. You take core dashboards from the Insights team and "story-tell" the data for VPs. * Enablement Liaison: Partner with the VP of Enablement to ensure that when a new process or AI tool is "released," the VPs are bought in and the coaching is aligned. * Conflict Resolution: Support resolution of territory or quota disputes by preparing data-driven analyses and recommendations for the VP to review and action. What You Bring * Experience: 8+ years in Sales Operations, GTM Strategy, or Revenue Operations roles. * Executive Presence: Strong ability to partner with VPs and present data-driven recommendations while maintaining strong working relationships. * Generalist Mastery: You are a "Sales Ops Hero" who can think across Sales, CS, Marketing, and Finance datasets. * Operational Grit: Willingness to get into the weeds to solve a VP's problem while having the discipline to hand off the long-term solution to the Pune COE. About Showpad At Showpad, we’re focused on empowering others to be at their best. As a global leader in AI-powered revenue effectiveness, we provide revenue teams with the platform they need to prepare sellers, engage buyers, and drive predictable revenue. Since our 2025 merger with Bigtincan, we have created the industry’s first unified platform specifically designed for complex, field-selling organizations, serving more than 2,000 customers across 50 countries. As an employer, we provide our employees with opportunities to grow, make a meaningful impact, and bring their authentic selves to work. Our culture stems from our values, which center on achieving maximum impact for our customers and fostering global collaboration, diversity, and a genuine passion for innovation. We’re a team of authentic, good-natured ass-kickers, and we’ve been recognized as a top workplace by Built In Chicago and Inc. Magazine. Why Join Us Now? Showpad is powering the next generation of field selling success through accelerated innovation, expanded global reach, and a more holistic engine to drive growth and lasting value. You’ll join a team shaping what’s next, working with smart, driven people who care deeply about making an impact (and aren’t afraid to challenge the status quo). Our Global Footprint Founded in 2011, Showpad is a global company with 1,000+ people (post-merger) working from offices and regional hubs around the world including Chicago, Boston, Ghent, London, Munich, Brussels, San Francisco, and Sydney. We are consistently recognized as a Leader in the Forrester Wave™ and a “Customers’ Choice” by Gartner® Peer Insights. What you can expect from Showpad We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.  We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. This organization participates in e-verify  For more information on e-verify, click here