Salesforce Administrator

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LEAD SALESFORCE DEVELOPER We are looking for a highly skilled Lead Salesforce Developer to thrive as part of a small team. Your primary focus will be hands-on, mission-critical development, leveraging your mastery of the Apex programming language. You will be responsible for the "heavy lifting" — writing high-quality, bulkified Apex, developing Lightning Web Components (LWC), and ensuring the technical health of our Salesforce platform alongside your teammate. KEY RESPONSIBILITIES * Apex-First Development: Write clean, well-tested, and bulkified Apex code for complex business logic, triggers, and controllers, prioritizing performance and maintainability. * Component Building: Develop and maintain responsive user interfaces using Lightning Web Components (LWC). * Solution Implementation: Collaborate on the design and implement scalable, well-architected solutions that utilize both programmatic and declarative features. * Platform Governance: Enforce coding standards, manage metadata, and actively participate in DevOps processes (Git, CI/CD) with team members. * System Integration: Implement robust integrations between Salesforce and our external tech stack using APIs and middleware. * Data Strategy: Maintain data integrity and security models (Shield/Sharing) to ensure the system remains performant as we scale. REQUIREMENTS * Experience: 8–12+ years in the Salesforce ecosystem, with a deep focus on hands-on development. * Certifications: Platform Developer II is required. Application or System Architect certification is a plus. * Apex Mastery: Deep expertise in programmatic Salesforce, including Triggers, Controllers, Asynchronous Apex, and comprehensive Unit Testing. * LWC Expertise: Proven ability to build complex, responsive user interfaces using Lightning Web Components (LWC). * Declarative Excellence: Expert understanding of the Salesforce platform, knowing precisely when to utilize Flow versus custom Apex code for maintainability. * Integrations: Expert knowledge of implementing integrations using REST/SOAP APIs, JSON, and OAuth. * Security: Advanced understanding of the Salesforce Sharing Model, Profiles, Permission Sets, and Field Level Security as they pertain to code security. * Collaboration & Shared Ownership: A proven ability to work effectively on a small, high-output team, sharing responsibilities and maintaining code quality standards across the team. * Pragmatism: You build for 2 years from now, not 20 years from now. You value speed-to-market without sacrificing system health. * Communication: The ability to clearly articulate technical solutions and challenges, including explaining technical debt to stakeholders and defining requirements within the team.

Showpad

Summary: The Senior Business Intelligence Analyst plays a pivotal role in driving data-driven decision-making across the organization. This role is responsible for developing dynamic dashboards, delivering actionable insights, and ensuring the effective use of analytics tools to support strategic objectives. Responsibilities: * Develop, maintain, and enhance Amazon Quicksight dashboards and reports to provide visibility into key business metrics. * Analyze GTM data to deliver insights that improve decision-making and drive business outcomes. * Create robust data models to streamline reporting and ensure alignment with strategic objectives. * Design, implement, and manage weekly, monthly, and quarterly scorecards and forecasts for leadership. * Partner with Sales, Marketing, and Customer Experience teams to ensure reporting aligns with business needs. * Lead the administration and enhancement of Quicksight and other BI platforms to ensure scalability and usability. * Provide provocative presentations to key stakeholders to advance understanding and strategy through compelling visuals. * Educate GTM teams on how to use BI tools effectively, fostering a data-driven culture. * Develop standardized reports and packages that provide field teams with the insights they need to succeed. * Respond to requests for deep-dive analyses to uncover trends, opportunities, or risks. Required Skills & Experience: * 4+ years in Business Intelligence, Data Analytics, or a related field, with hands-on expertise in AWS Quicksight. * Proficiency in SQL, Python, dbt, data modeling, data visualization, and advanced Excel/Google Sheets for modeling and analysis. * Experience with AWS Quicksight/Athena/S3/Lambda, Gitlab, VSCode, Salesforce CRM, Google Sheets, Google Slides. * Preferred experience with Fivetran. * Strong ability to interpret data, identify trends, and translate findings into actionable strategies. * Exceptional attention to detail and a knack for solving complex business problems. * Ability to clearly convey insights and recommendations to both technical and non-technical stakeholders. * Bachelor’s degree in Data Science, Computer Science, Analytics, or a relevant/equivalent field. * Working knowledge of SaaS metrics (Bookings, Pipeline, Churn, NRR, GRR, LTV, ARR, CAC, etc.) and Revenue Forecasting. * Bonus points for experience with other BI tools (e.g., Tableau, Power BI) and domain expertise in revenue enablement, GTM/sales operations, professional services reporting, customer intelligence, or churn prediction models.

Triple Point

Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients.  There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work  2025 & 2026'. If this sounds like an environment where you would flourish, then read on… The Function & Team The Digital and Technology team's purpose is to provide cutting-edge digital solutions that are safe and reliable whilst improving efficiency and reducing potential risks for everyone at Triple Point. The Digital Transformation team looks after our core systems, the integration between them, and all aspects of data, from the data warehouse to reporting that provides clear insight into trends. It automates manual business processes, adopts emerging technology such as Gen/Adaptive AI, and uses Microsoft 365 tooling to make TP and our TP'ers more efficient. It also manages our outsourced Salesforce developers and quality assurance specialists to ensure delivery quality and pace. The role As our Salesforce Administrator & Service Desk Lead you are the day-to-day owner and single front door for the Salesforce estate. Your primary focus is business-as-usual keeping the platform running, well-supported and well-administered, on clear ITSM principles. You work closely enough with the transformation to absorb its changes and sustain the modernised platform once it lands making this both a BAU-first role and an embedded part of the programme. The Role’s Key Responsibilities * Own day-to-day Salesforce administration and act as the single support front door across the estate. * Run the service desk on ITSM principles manage ticket queues, prioritisation and SLAs; triage and resolve incidents and requests; and escalate cleanly. * Build and maintain the knowledge base and runbooks turning fixes into self-service and repeatable process, and spreading knowledge across the team. * Configure and maintain the platform across Sales, Service and Experience Cloud (FSC preferred) users, profiles and permission sets, flows, page layouts, reports and dashboards. * Administer the tools that surround the platform telephony / CTI (e.g. Zoom Phone, Service Cloud Voice), e-signature and document generation (e.g. DocuSign) in support of the client journey. * Own data quality and hygiene deduplication and data-quality tooling, data loads, and monitoring of declarative integrations. * Support release management and deployments alongside the delivery partner; provide first-line security administration and uphold change control and governance. * Absorb knowledge transfer from the programme and delivery partner, sustaining BAU through and beyond the transformation. Experience * Salesforce Administrator certification, with strong hands-on administration across multiple clouds Sales, Service and Experience Cloud (FSC preferred). * Service-desk / BAU support experience with solid ITSM knowledge ticket-queue management, prioritisation, SLAs and incident / request handling. * Flow automation, security and sharing configuration, reports and dashboards, and data management. * Experience administering telephony / CTI and e-signature / document-generation tooling (e.g. DocuSign) in support of customer journeys. * Release and deployment support (change sets / SFDX awareness) and strong documentation and knowledge-base discipline. * Confident stakeholder support and communication the visible front door for platform users. Qualifications & Desirable * ITIL Foundation (v4) or equivalent ITSM grounding. * Further Salesforce certifications Advanced Administrator, Service Cloud Consultant and / or Platform App Builder. * Experience with ITSM / ticketing platforms (e.g. Jira, ServiceNow, Zendesk) and building service-desk reporting. * Financial services or other regulated environment. * Data-quality tooling (e.g. Cloudingo or similar) and awareness of adjacent finance and business systems. * Exposure to AI-assisted administration, operations and agentic solutioning. Why Join us? * You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued. * Be part of a growing and innovative team leading the way in tech solutions. * We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression. * Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: ·       Stay Curious. ·       Be Generous. ·       Take Thoughtful Action. ·       Pull Together. ·       Own It. In line with our values Stay Curious and Take Thoughtful Action every employee has access to AI tools. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgement. Triple Point offers a wealth of benefits including a contributory pension, hybrid/flexible working and ongoing learning and development opportunities. Check out our comprehensive list of benefits HERE.  Apply today for further information! Triple Point is dedicated to providing fair and equal opportunities for all individuals, including both current and potential employees. Discrimination of any kind based on factors such as age, disability, gender, sexual orientation, pregnancy, race, ethnicity, religion, gender identity, or marital status is not tolerated by the company. Our aim is to create a welcoming and diverse work environment where people from all walks of life feel valued and supported. We actively encourage individuals from various backgrounds to apply for job vacancies and become part of our team.  STRICTLY NO AGENCIES