Founding Account Executive

Beam

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support. ABOUT THE ROLE We're seeking a highly driven and results-oriented Senior Account Executive to power Beam's expansion in Australia with our flagship platform, Beam Notes. Working in an elite team directly with some of the most senior salespeople at Beam, this pivotal role will be instrumental in driving our growth in Australia: securing landmark partnerships, establishing our impact, and directly contributing to our ambitious scaling journey. You will be at the forefront of bringing Beam Notes to key sectors, selling into state and local government, charities and NDIS providers. Beam Notes is an AI-powered tool, already used and loved by over 100,000 frontline workers, designed to dramatically reduce the administrative burden on the people delivering care. This is a hands-on, high-impact role where you will be responsible for the entire sales cycle, from initial outreach to closing deals, with real autonomy to test, refine and document the go-to-market motion as you go. You've done this before at a high-growth startup: built pipeline from nothing, closed new logos without a mature brand or playbook behind you, and left the sales motion better than you found it. YOU'LL BE * Executing our go-to-market strategy: Taking ownership of your market and driving the sales motion within it, testing, validating and deepening product-market fit in Australia. * Building and owning your pipeline: Independently identifying, engaging and nurturing prospects to build a robust, probability-weighted pipeline against ambitious sales targets. * Closing deals: Presenting the value proposition of Beam Notes, negotiating terms and closing deals with key decision-makers, including multi-stakeholder deals with longer, more complex cycles. * Cultivating strong relationships: Building trust with stakeholders at all levels of prospect organisations, from frontline leads to executives. * Building the playbook: Systematically testing, learning and documenting the strategies, messaging and processes that let us repeat and scale success. Your insights become the foundation others sell from. * Providing market feedback: Relaying insight from the Australia market to the product and leadership teams to inform product development and market strategy. * Reporting and tracking progress: Maintaining accurate records in HubSpot to enable accurate forecasting and performance analysis. YOU'LL HAVE * A track record of closing new logos at VC-backed startups: You've carried a quota and won net-new business in a high-growth, early-stage environment, where you generated your own pipeline and closed without the air cover of an established brand or a finished playbook. * Exceptional drive and resilience: You are exceptionally results-driven, persistent in the face of challenges, and possess a strong self-starter mentality. * An entrepreneurial builder's mindset: You excel in ambiguity. You see a blank slate as an opportunity, and you have a knack for creative prospecting and pipeline generation. * Proven relationship-building skills: A natural ability to build rapport and establish trust with individuals at all levels, up to and including senior executives. * Top-class communication skills: Outstanding written and verbal communication, capable of articulating complex ideas clearly and persuasively. * A strategic mindset: You think strategically about market opportunities and develop effective approaches to engage potential partners. * A mission-driven ethos: You're motivated by more than commission: you want your work to have a tangible, positive impact on society. NICE TO HAVE * Experience working with or selling into state and local government, charities and NDIS providers * Familiarity with a structured sales methodology (e.g. MEDDPICC) as a tool for qualification and forecasting SUCCESS LOOKS LIKE * Consistently exceeding revenue targets through high-value, long-term partnerships * Building a strong, qualified and predictable pipeline in Australia * Providing market insights that shape Beam's Australia strategy and product development * Creating and validating go-to-market playbook components that the wider sales team builds on APPLICATION PROCESS We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you. 1. A screening call with a member of the talent team 2. A case study and interview to present your work to our Head of GTM 3. A live role-play exercise with the hiring manager and our CCO 4. A final round interview with Beam's CEO, Alex We are accepting rolling applications for this role, with no fixed close date. PERKS * Annual leave: 23 days of annual leave, with 3 additional days reserved for the Christmas period, plus national public holidays * Sabbatical: Eligibility for a 6-week sabbatical after 3 years of service * Superannuation: Employer contributions as standard * Financial coaching: Access a personal financial well-being coach through Bippit * One-off work-from-home budget to create a comfortable & productive workstation * Mental health: Confidential access to 1:1 therapy and coaching via Oliva * Wellness budget: $400 annual WellBeam budget for personal wellness and professional development activities * Mindfulness: Free premium subscription to the Calm app * Enhanced parental leave: 18 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers, inclusive of PLP ABOUT BEAM Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox. Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

Beam

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support. ABOUT THE ROLE Ready to build something from the ground up? We’re looking for our Founding Customer Adoption and Support Specialist in Australia. This is far from your standard support job - it’s a dynamic, dual-impact role where you’ll blend high-touch, empathetic user support with proactive, high-energy training. You won’t just be answering tickets, you’ll be a strategic partner, helping organisations seamlessly embed our AI tools into the daily rhythm of frontline work. As our first local hire in this function, you are the essential bridge between our breakthrough technology and the people who rely on it. You will empower human services teams at Australia’s largest not-for-profits, care providers and government departments, to deliver essential programmes like NDIS, IEA and Aged Care support, enabling their teams to use technology to make an even-greater impact in Australian communities. This is a high-autonomy, high-impact role. You won't just follow a playbook; you'll write it, building the foundations of our Australian enablement engine and shaping how we scale across the country. WHAT YOU’LL DO: Deliver magical day-to-day support: * Respond to user queries across email, chat, phone and video * Troubleshoot issues clearly and calmly * Escalate complex bugs to Engineering with strong context * Spot patterns and recurring issues, and flag root causes * You’ll make sure users feel heard, supported and confident. Drive adoption and training: * Lead onboarding sessions for new organisations * Deliver clear, engaging and interactive training both virtually and in person * Travel to customer sites across Australia when needed * Design simple resources and self-serve guides that help users build strong habits * You won’t treat training as a one-off session. You’ll focus on long-term adoption and real usage. Act as the voice of the user: * Work closely with Product, Engineering and Customer Success * Share structured feedback and insights from the frontline * Help shape improvements based on real user needs Build the playbook: * Create and improve help centre content, guides and FAQs * Refine support processes as we scale * Help define what great support and adoption looks like in Australia WHO YOU ARE * Empathetic and patient: You understand that new technology can feel overwhelming. You break things down into simple steps and treat every user with respect. * A clear communicator: You write and speak in a way that is friendly, direct and easy to understand. You build trust quickly. * Calm under pressure: You can balance live support, training delivery and travel without losing focus. * Proactive and curious: You don’t just close tickets. You look for trends, ask why issues are happening and think about how to prevent them. * A builder: You’re excited to shape a function from the ground up. You’re comfortable with ambiguity and enjoy creating structure where it doesn’t yet exist. BONUS POINTS: * Experience supporting government, not-for-profits or NDIS organisations * Experience using Zendesk or similar support tools * Experience creating training materials or user resources * Experience in an early-stage or high-growth environment PERKS * Annual leave: 23 days of annual leave, with 3 additional days reserved for the Christmas period. Plus National public holidays * Sabbatical: Eligibility for a 6-week sabbatical after 3 years of service * Superannuation: Employer contributions as standard * Financial Coaching: Access a personal financial well-being coach through Bippit * One off work-from-home budget to create a comfortable & productive work station * Mental Health: Confidential access to 1:1 therapy and coaching via Oliva * Wellness Budget: $400 annual WellBeam budget for personal wellness and professional development activities. * Mindfulness: Free premium subscription to the Calm app * Enhanced Parental Leave: 18 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers, inclusive of PLP ABOUT BEAM Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox. Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

Beam

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Beam Notes product, helping frontline workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, nearly 100,000 frontline workers across the UK, US and Australia are now using Beam Notes regularly to deliver faster, more human-centred support. ABOUT THE ROLE This is the step up you've been working towards: your first full 360 sales role, joining Beam's US team while it's still small enough that your wins shape the story. If you've been generating pipeline for someone else to close, or supporting accounts without owning the number, this is your chance to run the whole cycle yourself. Beam Notes has already proven itself with over 100,000 frontline workers, and now the race is on to scale in the US. You'll work in a high-performance sales team, closing your own deals end to end for a product that frontline workers genuinely love. Every deal you close makes a real impact on people's lives - empowering frontline workers to give people the support they need, when and how they need it. Every quarter, you'll be measurably better at this job than the last. YOU'LL BE * Owning and closing your own deals: Running the full sales cycle end to end: prospecting, discovery, demo, proposal, negotiation and signature. This is a closing role with its own revenue target, not a hand-off role. * Building your pipeline: Independently researching prospects, initiating contact, and maintaining a high volume of quality discovery meetings to feed a pipeline you convert yourself. * Running deep discovery: Leading discovery sessions that move beyond surface-level features to uncover real operational pain, and turning that pain into a business case. * Engaging multi-stakeholder environments: Building trust with a diverse range of stakeholders, from frontline practitioners to service leaders, and driving them to a decision. * Collaborating on solutions: Working hand-in-hand with our Product and Customer Success teams to design impactful trials and proposals that ensure long-term value. * Refining the playbook: Bringing fresh insights from your daily conversations to help us sharpen our messaging and improve our outreach strategy. * Reporting and tracking progress: Maintaining accurate records in HubSpot to enable reliable forecasting and performance analysis. YOU'LL HAVE * Commercial experience: 1-2 years in B2B sales/in a BDR role, you may be stepping up from a BDR/SDR or junior closing role, and you're ready to carry your own number (bonus if you've worked in SaaS). * Exceptional drive and resilience: You are results-driven, persistent in the face of challenges, and possess a strong self-starter mentality. * Natural relationship-building skills: You build trust and rapport quickly, and you listen more than you speak. * A fast learner who loves feedback: You won’t know everything on day one and that’s fine. What matters is that you pick things up quickly, ask for input early and get visibly better every month. * Curiosity and structure: You ask sharp questions and enjoy problem solving. You can take a complex problem and break it down into clear, actionable steps. * Top-class communication skills: You are clear, compelling and persuasive, whether writing a follow-up email or presenting to a room of stakeholders. * A mission-driven mindset: You are fundamentally motivated by doing work that delivers tangible, positive real-world impact. BONUS POINTS FOR: * Experience in a fast-paced startup environment * Experience working with or selling into the SLED or Healthcare space SUCCESS LOOKS LIKE: * Closing your first deals within your opening months, with coaching from senior leadership on live opportunities * Consistently hitting your revenue target through a pipeline you built and converted yourself * Converting prospects into long-term partners set up for transformative success * Continuously sharpening your discovery, negotiation and closing skills, and taking on larger, more complex deals over time APPLICATION PROCESS We have a four-stage interview process, giving you plenty of time to learn about Beam while we get to know you. 1. A screening call with a member of the talent team 2. A scenario-based exercise/interview with our Head of GTM 3. A live role-play exercise with the hiring manager 4. A final round interview with Beam's CEO, Alex We are accepting rolling applications for this role, with no fixed close date. PERKS * Healthcare plan * 401k * Access to therapy, coaching, classes and content, powered by Oliva * Your own financial well-being coach, through Bippit * Generous holiday: 23 days, including 3 days over the Christmas period + US public holidays * Eligible for a 6-week sabbatical after 3 years in service * Enhanced parental leave: Primary Caregiver leave is two weeks above the State minimum, and Secondary Caregiver leave is 2 weeks * $270 WellBeam budget for activities enhancing wellbeing and professional development * WFH equipment budget: up to $400 allowance to be used on workstation equipment (monitor, desk, keyboard, mouse, etc) * Free subscription to the Calm meditation app ABOUT BEAM Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian. We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox. Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.