Senior Account Manager

LUIS Technology

DAS ERWARTET DICH BEI UNS: * Du hilfst mit, Menschenleben zu retten * Du arbeitest im Herzen von Hamburg in einem dynamischen Team * Wir pflegen eine lebendige Unternehmenskultur mit regelmäßigen Team-Events und Feiern * Wir bieten Dir eine angenehme Arbeitsatmosphäre mit viel Raum für Eigeninitiative * Wir bieten Dir ein attraktives Gehaltspaket plus Bonusmodell    * Wir bieten Dir Gestaltungsfreiraum für Deinen Arbeitsbereich * Wir bieten Dir eine ausführliche und intensive Einarbeitung * Wir fördern Dich – auch im Rahmen unserer betrieblichen Altersversorgung * Du hast bei uns 30 Tage Urlaub und wir bieten dir einen Zuschuss zum Deutschlandticket DEIN VERANTWORTUNGSBEREICH: Zur Verstärkung unseres Vertriebsteams suchen wir zum nächstmöglichen Zeitpunkt einen erfahrenen Senior Key Account Manager (m/w/d) für den Offroad-Bereich. In dieser Rolle übernimmst du die umfassende Betreuung unserer strategisch wichtigen Kunden – mit dem Ziel, nachhaltige Kundenbeziehungen aufzubauen, Projekte erfolgreich umzusetzen und gemeinsam mit dem LUIS-Team die passenden Lösungen auf den Weg zu bringen. Dein Fokus liegt dabei insbesondere auf der Gewinnung und Betreuung von mittelgroßen und großen OEM-Kunden und dabei insbesondere Herstellern von mobilen Arbeitsmaschinen in der Branche Offroad.   Zu deinen Verantwortungsbereichen gehört u.a.: * Aufbau, Pflege und strategische Weiterentwicklung von Neu- und Bestandskunden  * Regelmäßige Kundenbesuche vor Ort zur Bedarfsanalyse, Beratung und Projektbetreuung * Verantwortung für die Einführung neuer Produkte, abgestimmt mit Kunden, Projektmanagement und Entwicklung * Markt- und Wettbewerbsbeobachtung sowie Identifikation neuer Potenziale  * Präsentation von Produktlösungen, Neuheiten und Konzepten – auch auf Messen, Kundenevents oder vor internen Gremien * Erarbeitung kundenspezifischer Angebote in enger Abstimmung mit dem Vertriebsinnendienst, dem technischen Vertrieb (Customer Solutions & Innovation) und dem Management * Aktive Mitwirkung bei der Preisgestaltung, Vertragsverhandlung und Angebotsnachverfolgung * Enge Zusammenarbeit mit internen Kollegen aus dem Vertriebsinnendienst, technischen Vertrieb (Customer Solutions & Innovation) und Export zur Sicherstellung reibungsloser Abläufe * Ansprechpartner für technische Rückfragen und Schnittstelle zwischen Kunde und Produktentwicklung * Pflege der Kundeninformationen im CRM-System sowie regelmäßiges Reporting an die Vertriebsleitung WAS WIR UNS VON DIR WÜNSCHEN: Berufsausbildung und Erfahrung: * Technische Ausbildung oder abgeschlossenes Studium in Elektrotechnik, Informatik, Computer Vision, Wirtschaftsingenieurwesen wünschenswert * Mehrjährige Erfahrung im Account-Management für technische Produkte und KI-Software * Begeisterung für das Zukunftsfeld Computer Vision, Neuronale Netze und Künstliche Intelligenz * Kenntnisse in unserem Segment, d.h. Kamera-Monitor-Systeme, Fahrerassistenzsysteme, künstliche Intelligenz * Erfahrung im Projektmanagement wünschenswert * Internationale Reisetätigkeit * Verhandlungssichere Deutsch- und Englischkenntnisse * Weitere Fremdsprachen, wie z.B. Spanisch, von Vorteil    Persönliche Stärken: * Technische Affinität * Lösungs- und kundenorientiert * Ausgeprägte Kommunikationsstärke, Begeisterungsfähigkeit und Teamgeist * Sicherer Umgang mit Office-Software (insb. Excel, Powerpoint und Word) * Gutes Zeitmanagement und gute Selbstorganisation

Railsware

LEAD ACCOUNT MANAGER Railsware is looking for a Lead Account Manager to join one of our products, Coupler.io, a no-code data integration platform and AI analytics. In this role, you'll lead and grow our Account Management function while staying hands-on with customers and key deals. You'll coach the team, improve sales processes, collaborate across departments, and help drive the next stage of Coupler.io's growth. If you have experience leading B2B SaaS sales teams, enjoy building scalable processes, and want to make a real impact in a fast-moving product company, we'd love to hear from you. What You'll Do Lead & Develop the Team * Lead, mentor, and support a growing team of Account Managers through regular 1:1s, pipeline reviews, and coaching * Set, track, and improve team KPIs and performance * Coach the team on deal strategy, customer communication, and account management best practices Optimize Sales Operations * Own pipeline health, forecast accuracy, and CRM quality using Pipedrive and dashboards * Improve sales processes, identify bottlenecks, and implement scalable solutions * Ensure consistent follow-up and high operational standards across the team Drive Cross-Functional Collaboration * Partner closely with Marketing, Solutions, Support, and Product teams to ensure a seamless customer journey * Share insights on lead quality, customer feedback, and process improvements * Act as the main bridge between cross-teams Stay Close to Customers * Lead product demos, qualify opportunities, and manage strategic customer accounts * Support the team on complex deals and help drive cross-sell and upsell opportunities * Stay hands-on with customers to understand market needs and continuously improve the sales approach What we’re looking for * Senior-level experience in B2B SaaS sales or account management * 1–2+ years of experience leading, mentoring, or coaching a Sales or Account Management team * Proven success managing SMB and enterprise customers, ideally in the MarTech, SaaS, or agency space * Strong experience building and improving sales processes, managing pipelines, and working with CRM systems * Data-driven mindset with experience using BI and analytics tools (Power BI, Looker Studio, Google Sheets, or similar) to make informed decisions * Comfortable using AI tools to improve productivity and customer interactions * Excellent communication, presentation, negotiation, and stakeholder management skills * Experience collaborating across Sales, Marketing, Product, Support, and Solutions teams * Fluent English  Would be a plus * Experience with data integration, ETL, or analytics platforms such as Coupler.io or similar products

Moniepoint

WHO WE ARE: Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. ABOUT THE ROLE: We are hiring for a dedicated Google Acquisition function to drive scalable customer growth across both our personal and business banking products. This Senior Manager will own the end-to-end Google performance channel — from campaign architecture and technical infrastructure to economic modelling and channel governance. This is not an execution role dressed up as a leadership role. We need someone who thinks in systems, works from first principles, and has the depth to make credible judgements on strategy, technology, and economics simultaneously. RESPONSIBILITIES * Campaign Architecture & Execution * Design and own the full Google channel strategy across UAC / App Campaigns, Performance Max, and Search for both personal and business banking acquisition * Build and maintain campaign structures optimised for Moniepoint's dual-product funnel — separating signals, audiences, and bidding logic appropriately across segments * Set bidding strategies, budget allocation frameworks, and creative testing cycles that reduce dependence on any single signal or format * Own campaign performance end-to-end: from brief to launch to optimisation to reporting * Tracking, Attribution & Technical Infrastructure * Architect and own the full measurement stack: Firebase / GA4 event taxonomy, Google Tag Manager configuration, and server-side event pipelines * Lead the implementation and ongoing integrity of Conversion APIs and enhanced conversions to maximise signal quality sent back to Google * Define the attribution model — evaluate last-click, data-driven, and custom models against Moniepoint's funnel reality, and own the decision with clear reasoning * Partner with engineering and data teams to ensure event data flowing to Google is accurate, complete, and timely — treating signal quality as a competitive asset * Build audit protocols for tracking coverage and attribution consistency; surface gaps before they distort decisions * LTV/CAC Economics * Own the economic model for Google acquisition: define CAC targets by product, segment, and channel variant; set the inputs, assumptions, and review cadence * Understand the LTV/CAC relationship at a structural level — not just as a ratio to optimise, but as a function of product retention, monetisation curves, and cohort behaviour * Build and iterate on payback period models that account for Moniepoint's emerging market context: irregular income patterns, higher churn risk, and longer monetisation timelines * Design bidding and budget logic that reflects true LTV signals rather than proxy metrics, working closely with data science to enrich Google's Smart Bidding with offline conversion data * Proactively identify when CAC is drifting against LTV thresholds and lead the diagnosis — channel mix, audience quality, creative fatigue, product-market fit — before it becomes a financial problem * Governance & Reporting * Build a channel reporting system that surfaces reality clearly — not dashboards that flatter performance, but views that drive better decisions * Establish review cadences with clear owners, metrics, and follow-through mechanisms * Translate channel performance into business language for senior stakeholders: what is the cost of growth, is it sustainable, and what would change the trajectory * Emerging Market & Fintech Context * Adapt Google acquisition strategy for the realities of emerging market users: variable device penetration, low-bandwidth environments, trust barriers to financial services, and diverse * language/literacy contexts * Navigate platform constraints specific to fintech advertising on Google: financial services policies, verification requirements, and creative compliance * Bring genuine insight into what acquisition patterns distinguish sustainable fintech growth from subsidised growth in markets like Nigeria TO SUCCEED IN THIS ROLE, YOU SHOULD HAVE: * 6+ years of hands-on paid acquisition experience, with the majority of that time spent on Google UAC / App Campaigns at meaningful scale * Deep, demonstrable technical knowledge of Google's campaign infrastructure: bidding algorithms, audience signals, creative specs, and the mechanics of Smart Bidding * Proven ability to architect and own the full measurement stack — Firebase, GA4, GTM, Conversion APIs — not just configure it but understand why each component matters * Fluency in LTV/CAC modelling: you have built the models, owned the assumptions, and used them to make real budgeting and bidding decisions * Experience operating in a fintech or financial services context, with direct knowledge of the acquisition compliance and trust dynamics unique to financial products * Strongly Preferred * Experience running Google acquisition in Sub-Saharan Africa or comparable emerging markets — Nigeria specifically is a significant advantage * Familiarity with server-side conversion APIs, offline conversion imports, and enhanced conversions as mechanisms for improving signal quality in cookieless or app-first environments * Experience working with data science or analytics teams to build custom bidding signals and offline LTV imports into Google's systems * Prior work on dual-product or dual-segment acquisition (e.g., consumer and SME / business) with separate funnel logic WHAT SUCCESS LOOKS LIKE In the first 90 days * Full audit of existing Google campaign structure, tracking integrity, and attribution model completed — with a written assessment and prioritised improvement plan * Measurement stack gaps identified and remediation underway with engineering * LTV/CAC baseline model built with documented assumptions, reviewed with Growth and Finance * First governance cadence established — weekly performance review with clear owner, metrics, and follow-through log In the first year * Google channel operating as a reliable, scalable growth engine with predictable CAC across both personal and business banking segments * Signal quality measurably improved — higher match rates, cleaner conversion data, reduced reliance on last-click proxies * Attribution model validated against actual cohort data and actively used in budget allocation decisions * Playbook documented: campaign architecture, bidding logic, audience strategy, and economic model all institutionalised — not living in one person's head * A team (or foundations for one) built with clear ownership, development paths, and no single point of failure What to expect in the hiring process * A preliminary phone call with the recruiter  * A technical interview with the hiring manager * A Case Study * A behavioural and technical interview with a member of the Executive team * All interview stages are virtual