
Sofi · San Francisco
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about...
Employee Applicant Privacy Notice
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our
millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding
us every step of the way. Join us to invest in yourself, your career, and the financial world.
SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal
Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management,
collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven
strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and
experiences that put our members’ interests first.
The Credit Strategy Lead will work in the Credit team and have responsibilities to analyze and evaluate data to develop and
propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan
Refinance, Private Student Loan, and Credit Card.
The Credit Strategy Lead will collaborate with cross-functional teams such as Business Units, Capital Markets, Product and
Engineering, and use business knowledge and quantitative and analytical skills to drive revenue, control risk, and provide value
to the company and consumers.
The ideal candidate will possess a data-driven analytics background and the strategic acumen to direct a function that draws
strategic insights from data using database and statistical analysis tools to inform decisions and support SoFi’s overarching
strategic goals relative to loss prevention and profit optimization. They bring new ways of thinking, data sources, technologies,
and capabilities to SoFi.
strategies.
multi-product internal, bureau, third-party, and alternative data sources and uses.
responsibly grow revenue. Monitor the performance of strategies and portfolios. Document and communicate results and escalate
issues as necessary. Identify gaps/opportunities and drive actions.
tomorrow, so we are recruiting the best, brightest, and passionately quantitative team members.
implementation validation, and post-implementation monitoring
party variables to solve business problems
and Tableau
Computer Science
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the
candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR,
RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS,
BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY,
AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL
ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL
THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS.
PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND
SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH
PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET
DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open
roles.
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The team SoFi’s Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company’s risk appetite and helps create the products and experiences that put our members’ interests first. The Senior Credit Manager will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi’s lending products, including Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The initial focus of the role will be on Personal Loan but the candidate may get opportunities to work on other lending products in the future. The candidate will be responsible for independently developing and implementing Personal Loan underwriting strategies that meet our risk appetite, monitoring and analyzing the risk trends within the portfolio to provide insights and recommendations for strategy enhancement opportunities. She/he will be part of the Credit team with 1LOD responsibilities. The Senior Credit Manager will collaborate with cross-functional teams such as Business Units, Operations, Marketing, Finance, Capital Markets, Product, Engineering, Legal and Compliance. Use business acumen, credit experience and quantitative and analytical skills to drive revenue, control risk, and provide value to the company and consumers. The ideal candidate will possess a data-driven analytics background and the strategic acumen to direct a function that draws strategic insights from data using database and statistical analysis tools to inform decisions and support SoFi’s overarching strategic goals relative to loss prevention and profit optimization. They bring new ways of thinking, data sources, technologies, and capabilities to SoFi. What you’ll do: * Innovate… Bring your brightest ideas to build algorithmic risk strategies. This means you will architect credit underwriting, pre-screen targeting, and risk tier assignment. * Data Driven… Your deep analysis will power the future of lending with an optimal real-time data ecosystem – including multi-product internal, bureau, third-party, and alternative data sources and uses. * Iterate, learn, innovate… We are all responsible for innovation and must embrace a test-and-learn mentality and data-driven decision making. * Collaborate… Work collaboratively with business partners such as Business Units, Operations, Marketing, Finance, Legal and Compliance to deliver successful business results. Partner closely with implementation teams to accurately drive new strategies to production. * Control the Risk and Drive Performance Outcomes … Understand credit risk and develop approaches to mitigate loss and responsibly grow revenue. Monitor the performance of strategies and portfolios. Document and communicate results and escalate issues as necessary. Identify gaps/opportunities and drive actions. * Challenge the Status Quo … Challenge others, continuously raise the bar, build better processes and attack hard problems to help us build the best products in the industry. * Grow, Grow, Grow!… Be inspired by dynamic leaders and our rapidly growing business. We want YOU to be an inspired leader of tomorrow, so we are recruiting the best, brightest, and passionately quantitative team members. What you’ll need: * 7+ years of unsecured credit risk and data science experience * Business acumen and work experience in the consumer lending business (loans or credit cards) * Direct experience in the credit strategy analytical life cycle, including strategy and decision tree development, P&L, presentation, implementation validation, and post-implementation monitoring * Proven analytical skills in conducting sophisticated analysis using customer performance data, bureau attributes, and other 3rd party variables to solve business problems * Advanced SQL and Python skills for segmentation and vintage analysis, PD/LGD/EAD risk modeling (e.g. decision trees, logistic regression) and back-testing, rapid prototyping, feature engineering and pipeline development/operationalization * A demonstrated ability to synthesize and communicate analysis to business partners and senior management * Results-driven analytical approach, eagerness to learn, and ability to work collaboratively in a fluid environment * Statistically rigorous experiment design and inferential evaluation * Experience in developing custom credit features using data sources such as internal cross-product data, bank transaction, and other alternative data * Advanced degree (Master’s or PhD) with a quantitative major such as Statistics, Mathematics, Engineering, or Computer Science Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS, BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY, AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL LAW. THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS. PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS. NEW YORK APPLICANTS: NOTICE OF EMPLOYEE RIGHTS SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET YOUR RECRUITER KNOW OR EMAIL ACCOMMODATIONS@SOFI.COM. DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
WHAT WE ARE LOOKING FOR We are seeking an experienced and highly skilled Head of Risk leading the Bank’s Risk Department and ensuring the development and implementation of the Bank's risk strategy and risk appetite framework. YOUR RESPONSIBILITIES As the Head of Risk you oversee the Bank's risk management function, including credit, market, operational risks, ensuring that risks are identified, assessed, monitored and managed within approved limits and in accordance with applicable regulatory requirements. You contribute to the Bank's long-term stability and sustainable growth through effective risk oversight and a strong risk management culture. Your main responsibilities are: * Team Leadership: Build and develop the Risk team, fostering risk culture and enhancing both technical and soft skills. Define priorities, monitor performance, and drive productivity while maintaining rigorous risk standards. * Regulatory & Audit Interface: Serve as primary contact for supervisory authorities and auditors. Prepare materials for monthly supervisory calls and reviews, lead audit engagements, and oversee timely remediation of findings. * Executive Reporting: Deliver regular risk reports to the CEO, CRO, Executive Board, and Board of Directors. Provide independent second-line advice on risk strategy, emerging risks, and strategic initiatives. * Strategy Oversight: Analyze and support business line risk strategies, ensuring proper implementation and alignment with the bank's risk appetite. * Framework Development: Design, enhance, and maintain the risk supervision framework, policies, and procedures in line with regulatory requirements and market best practices. * Risk Monitoring & Governance: Participate in ex-ante and ex-post risk decisions (credit limits, transaction financing, risk ratings). Organize and conduct Risk Committee meetings. * Culture & Change: Drive change management initiatives and actively promote a strong risk culture across the organization. * Budget Management: Prepare and monitor the annual Risk Department budget. YOUR PROFILE Core Expertise: * Deep knowledge of credit risk, market risk, and operational risk within CTF/structured finance * Experience across inventory financing, borrowing-base facilities, and receivable financing * Enterprise Risk Management framework expertise (COSO ERM), including governance and internal control design * Strong understanding of Swiss banking regulations, FINMA requirements, and Basel III framework * AML/KYC/sanctions compliance knowledge an asset * ESG integration experience within risk frameworks an asset Leadership & Stakeholder Management Skills: * Proven track record building and developing high-performing risk teams * Demonstrated experience engaging with regulators, auditors, and rating agencies * Ability to communicate complex risk matters to CEO, Executive Board, and Board of Directors * Strong change management and risk culture transformation experience Other Skills: * High integrity and ethical standards * Adaptable, resilient, and results-oriented * Collaborative mindset with ability to work across business lines, Compliance, and Audit Education & Background: * Master's degree in Finance, Economics, Business Administration, or related field * Minimum 15 years of risk management experience, preferably in commodity trade finance or structured trade finance * At least 10 years in senior risk management positions * Professional certifications (CFA, FRM, PRM) and membership in GARP or IRM preferred YOUR TEAM * Dynamic, performance driven and international team * Good team spirit * Up for growth WHAT WE OFFER * An exciting place to work where you can be part of a growth and success story * A great opportunity for professional development * Competitive remuneration and benefits package * Flexible working hours and possibility for remote work
ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: * One of the UK’s newest unicorns with a team of just over 700 people * Among the fastest-growing tech companies in the UK * Profitable since 2017 * Backed by top investors including Balderton Capital and Goldman Sachs * Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting About The Role We’re looking for an analytically-minded Credit Risk Manager to lead a team of analysts, to help drive meaningful change in one of our consumer finance products in the UK or USA markets. This role is ideal for someone who is confident with data, comfortable coding, and eager to solve complex problems. You'll be part of a collaborative, ambitious organisation where ideas are encouraged and bureaucracy is minimal. Your work will have a tangible impact, driving strategic decisions and enhancing our portfolio performance. Your team's objectives Our credit teams are building high performing portfolios, with bold growth targets and a commitment to responsible lending. Within the credit function, our core responsibilities include: * Optimising credit decisioning: who to lend to, how much to lend, and at what interest rate. * Assessing and adapting to external economic conditions. * Developing and owning models that forecast returns and guide investor reporting. How you'll impact those objectives * Define and refine credit strategies that align with our evolving portfolio goals. * Discover insights from data using tools like Python and SQL to address key business questions. * Collaborate cross-functionally with product, engineering, data, and operations teams to implement strategies. * Monitor and assess the success of implemented strategies and continuously identify areas for improvement. What you'll need to succeed Daily coding experience, with proficiency in Python and SQL ideally * Proven experience in credit risk strategy, ideally within consumer lending. * A strategic mindset and the ability to translate complex data into clear, actionable decisions. * A focus on delivering results that align with both commercial and customer needs. * A collaborative, open approach and a willingness to challenge your own assumptions * Experience leading and developing junior analysts Interview Process We’re not corporate, so we try our best to get things moving as quickly as possible. * An initial phone conversation with a member of our team. * Onsite interviews, including a practical case study and team conversations. * A final discussion with a member of our executive leadership (C-suite). LIFE AT LENDABLE * Winning team: the opportunity to scale up one of the world’s most successful fintech companies * Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites * Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls * Health coverage: support for your physical and mental wellbeing, including private health cover * Retirement & savings: long-term financial wellbeing through retirement savings plans * Employee referral programme: earn a competitive bonus when you refer successful new team members * Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations * Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog!