IT Automation Lead - Atlassian & Integrations

AI Engineering Lead

Fadata

OVERVIEW At Fadata, we take pride in our ability to adapt quickly to the ever-changing needs of our market and customers. This means that you, too, should be ready to embrace change as circumstances evolve. If you're excited about a fast-paced, dynamic environment where strategy is set but flexibility to grow with the market remains, then hit the apply button.     We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey.     Our values—Trust, Openness, Passion, Innovation, and Care—serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team. OPPORTUNITY We are looking for a highly motivated and experienced AI Engineering Lead to join our growing AI Engineering team. You will play a key role in designing, building, and delivering production-ready AI solutions focused on LLM applications, agentic workflows, AI orchestration, RAG systems, and AI automation. This is primarily a hands-on engineering role with technical leadership responsibilities. You will help lead one AI Engineering team through technical execution, mentoring, and engineering best practices, while remaining deeply involved in implementation and solution delivery. You will work closely with Product Managers, Architects and engineering teams to build scalable and reliable AI capabilities that deliver measurable business value in real enterprise environments. YOUR RESPONSIBILITIES * Design, build, and maintain production-ready AI solutions using modern LLM and agentic AI technologies * Develop AI workflows, orchestration layers, RAG pipelines, and AI automation capabilities * Build scalable and maintainable AI services, APIs, and integrations using Python and modern backend engineering practices * Prototype, iterate, and productionize AI capabilities in a fast-moving and experimental environment * Implement prompt engineering, context management, tool usage, and structured AI output strategies * Develop evaluation, validation, testing, monitoring, and feedback mechanisms to ensure AI reliability and quality in production * Contribute to AI governance, observability, security, and operational best practices * Collaborate closely with Architects to align AI solutions with the broader platform architecture and engineering standards * Work closely with Product Managers and stakeholders to translate business needs into practical AI solutions * Provide technical leadership, mentoring, and guidance to our AI Engineering team * Support technical execution alignment, implementation quality, and engineering best practices within the team * Participate in technical interviews, hiring, and the growth of the AI Engineering capability within the organization * Stay current with emerging AI technologies, tooling, and engineering practices relevant to enterprise AI development WHAT YOU BRING TO THE TABLE * Strong software engineering experience with Python and modern backend development practices * Hands-on experience building production-ready AI/LLM applications and workflows * Experience with frameworks such as LangChain, LangGraph, or similar AI orchestration technologies * Experience designing and implementing RAG architectures and vector database integrations * Practical understanding of AI agents, orchestration patterns, tool calling, and context management * Experience working with cloud AI platforms, preferably AWS Bedrock * Strong understanding of AI system reliability, validation, evaluation, monitoring, and governance concepts * Experience building scalable APIs and integrating AI capabilities into enterprise systems * Strong problem-solving skills and ability to work effectively in ambiguous and evolving environments * Excellent communication and collaboration skills with both technical and non-technical stakeholders * Ability to explain complex AI concepts and trade-offs in a clear, practical, and business-oriented way Preferred Qualifications * Experience with AI observability, tracing, and monitoring tools * Experience integrating AI solutions with enterprise platforms and workflows * Understanding of AI security, data privacy, and governance considerations * Experience mentoring engineers or technically leading engineering initiatives * Familiarity with prompt evaluation frameworks, benchmarking, and AI quality validation approaches * Experience working in Agile product development environments What We Value * Pragmatic engineering mindset focused on delivering real business value * Strong ownership and accountability * Curiosity, adaptability, and continuous learning * Collaborative and team-oriented approach * Ability to balance experimentation with production reliability * Attention to quality, scalability, and maintainability * Proactive communication and transparent problem-solving * Passion for building innovative yet practical AI solutions * Ability to thrive in a fast-moving and evolving AI landscape WHY YOU SHOULD JOIN US * Become part of a fast-growing insurance software vendor with multinational teams across Europe – we actually have+15 nationalities in our company * Receive a competitive remuneration package together with great opportunities for personal and professional growth * A positive company culture built around people's wellbeing * No meetings time when we can focus on our main tasks * Work in a dynamic environment with an exceptional team that is always ready to help * A half-day off the second Friday of the month, so you focus on passion projects, boost your creativity or spend time with your loved ones If you are interested in this role, we will be glad to hear from you.

DevOps & Release Lead

Fadata

OVERVIEW Fadata Group is a leading provider of software solutions for the insurance industry, offering next-generation core platform using end-to-end, flexible cloud services for all lines of business and all insurance processes, harnessing open ecosystems. Fadata Group empowers insurers to drive customer engagement, innovation, and business value. With clients in over 30 countries across the globe, we are recognized by analysts Gartner and Celent as a leading solution provider. Our values, Trust, Openness, Passion, Innovation, and Care serve as our guiding compass. They shape how we work every day, our relationships with clients, and the way we collaborate as a team. OPPORTUNITY You have excellent technical, communication and interpersonal skills as a DevOps & Release Lead. You can demonstrate previous experience in Release Management, DevOps or similar technical leadership roles. An essential part of your role is to own and continuously improve the software delivery lifecycle. While initially focusing on release coordination and operational excellence, you will progressively drive automation, standardization and engineering improvements to build a scalable and predictable release process. You have an excellent understanding of the SDLC principles, and you speak "the same language" with our software engineers. Your ability to establish release progress reports and communicate them to various business stakeholders is crucial to the success of the mission. You have an analytical and data-driven mindset where reporting on clear established data points is what you consider reliable. You are accountable for successful software releases by proactively removing impediments while continuously improving delivery processes through automation, tooling and engineering best practices. As the DevOps & Release Lead, you lead our DevOps team, ensuring our software delivery process is reliable, efficient and continuously evolving YOUR RESPONSIBILITIES * Plan and coordinate release planning activities with various stakeholders. * Create and maintain release plans and annual release calendar. * Manage risks and remove impediments that affect release scope, schedule or quality. * Measure, monitor and control progress of the main release goals and ensure early warnings and actions in the event of KPI deviations. * Work proactively in enhancing KPI measurements that would secure control and transparency over the release lifecycle based on real data points. * Define and drive improvements to the software delivery process by increasing automation, reducing manual activities and promoting standardization across engineering teams. * Manage relationships and coordinate working dependencies between different scrum teams. * Maintain release artifacts, documentation, and version control records to ensure compliance. * Collaborate with QA teams to ensure comprehensive testing is completed for all releases, including regression testing, performance and security testing. * Conduct Release progress reviews with the relevant business stakeholders. * Secure proper and up-to-date release process documentation. * Perform regular release reporting meetings that keep company stakeholders up to date. * Work closely with Product Managers, Product Owners, QA Lead and Engineering Managers to secure successful release outcomes. * Work with DevOps engineers to manage and continuously improve CI/CD pipelines, ensuring automation and processes evolve to support efficient and reliable software delivery. * Oversee build and deployment processes, ensuring code is integrated, tested and released seamlessly across internal development environments. * Act as the technical point of contact during release activities and actively participate in troubleshooting issues as they arise. * Lead incident response efforts during release failures, coordinating quick resolutions with technical teams. * Promote a culture of continuous improvement by encouraging automation, engineering excellence and modern software delivery practices. * Lead a team of two DevOps engineers with a direct reporting line. * Manage the DevOps team backlog. * Assume all people management responsibilities. WHAT YOU BRING TO THE TABLE Technical Skills * Strong understanding of Software Development Lifecycle (SDLC) and Agile methodologies. * Proficiency with CI/CD tools (preferably Git Hub, Azure DevOps). * Familiarity with version control systems (e.g. Git). * Basic knowledge of cloud platforms (e.g. AWS) and Infrastructure as Code (IaC) principles would be a plus. Experience * 5+ years of experience in DevOps, Release Management or related software delivery roles. * Proven experience managing software releases in a complex product development environment. * Experience improving software delivery processes through automation and CI/CD optimization would be considered an advantage. * Familiarity with tools such as Jira and Confluence would be a plus. * People management experience is a plus. Core Skills * Excellent communication, leadership and stakeholder management skills. * Strong problem-solving and decision-making abilities under pressure. * Detail-oriented with a commitment to maintaining high-quality standards. * Serve as an example of business and professional ethics. * Self-driven and organized leader WHY YOU SHOULD JOIN US WHY YOU SHOULD JOIN US * Become part of a fast-growing insurance software vendor with multinational teams across Europe — we have +20 nationalities in our company. * Receive a competitive remuneration package together with great opportunities for personal and professional growth. * A positive company culture built around people's wellbeing. * Work in a dynamic environment with an exceptional team that is always ready to help. * A half-day off the second Friday of the month, so you focus on passion projects, boost your creativity, or spend time with your loved ones. At Fadata, you will be part of a collaborative and innovative organization that values diversity, professional growth, and employee well-being. We provide opportunities to make a meaningful impact within an international team while working with cutting-edge technologies in the insurance industry. Together, we drive transformation and success for our clients worldwide.

End User Computing Lead

Baringa

ABOUT BARINGA  Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.   OUR TECHNOLOGY AND CYBER TEAM ARE LOOKING FOR AN EXPERIENCED END USER COMPUTING LEAD TO JOIN THE TEAM.  We are looking for an experienced End User Computing (EUC) Lead to own and evolve our digital workplace experience. This role is responsible for delivering secure, reliable, and modern end‑user platforms across Windows, macOS, mobile, and virtual environments, ensuring consistent experience for colleagues across the organization. The End User Computing Lead plays a strategic and hands‑on leadership role, setting direction for End User Computing services while leading a skilled technical team and working closely with Cyber Security, Infrastructure, Service Desk, and Technology Fulfilment teams. This is a key role for someone who enjoys balancing user experience, security, and operational excellence, and who wants to shape the future of the modern workplace.   WHAT YOU WILL BE DOING * Define and own the End User Computing (EUC) vision, operating model, and roadmap, aligned with wider IT and business strategy * Act as the primary owner for EUC platforms, standards, and service outcomes * Translate business needs into scalable, secure, and user‑focused solutions * Lead the management and standardization of Windows and macOS client platforms * Own endpoint management and tooling such as Intune, JAMF, application deployment, and privilege management * Drive improvements in Windows and macOS patching, and application lifecycle management * Oversee hardware strategy and device standards, partnering with fulfilment and asset management teams * Partner closely with Cyber Security to ensure EUC platforms align with Zero Trust and security policies * Promoting automation and self‑service, drive ServiceNow and workflow integrations across EUC processes * Drive ServiceNow and workflow integrations across EUC processes * Build capability across modern endpoint technologies and cloud‑based solutions * Work closely with Infrastructure, Service Desk, Cyber, and other stakeholders to ensure smooth service deliver * Lead, mentor, and develop a cross‑skilled EUC team YOUR SKILLS AND EXPERIENCE * Proven experience leading End User Computing / Digital Workplace services * Strong technical background across Windows, macOS, endpoint management, and modern workplace tooling * Experience defining service ownership, roadmaps, and operating models * Demonstrated ability to balance user experience, security, and operational stability * Strong people leadership and stakeholder management skills * Experience working in cloud‑first or hybrid enterprise environments  * Exposure to Zero Trust, endpoint security, and compliance frameworks * Experience driving automation and self‑service initiatives * The following certifications will be considered as advantage for the position: ITIL Foundation, Lean Six Sigma Yellow or Green Belt, Azure Fundamentals AZ-900, Azure Administrator Associate, AZ-104, Endpoint Administrator Associate MD-102, JAMF 100 WHAT A CAREER AT BARINGA WILL GIVE YOU  PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE:  * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.  * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.  * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.  * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.  * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.  DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.  AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this.  USING BUSINESS AS A FORCE FOR GOOD.  We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve.  We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.   BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com