CRM Technical Expert (f/m/d)

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION => Position based in Paris, non negotiable, with an hybrid remote policy (10 days per month) Join the Messaging & Ads team, where we build and maintain the services powering Deezer’s ad delivery and CRM communications. From in-app messages and push notifications to emails, we ensure the right message reaches the right user at the right time. We work closely with the Ads Operations and CRM teams to support Deezer’s global engagement and monetization strategy. This team is part of the Customer & Monetization startup, a product and engineering unit focused on maximizing user conversion, retention, and monetization across the full user journey: from first app open, to account creation, subscription, and renewal. Our goal is to deliver fast, smooth, secure, and delightful experiences at every step. As a Front End Technical Expert, you’ll contribute both directly to our Messaging & Ads team and more broadly across the startup as a technical leader. What you will do: Technical Leadership * Coach and mentor team members to grow their technical skills * Drive architectural improvements and set coding standards * Lead technical discussions and advocate best practices * Define and implement cross-stack solutions along with your team’s members to solve customer’s problems and reach company’s objectives * Work closely with CRM & Ad operations teams to understand their needs and the tools they use Engineering Expertise * Build and maintain scalable web applications using TypeScript and React * Optimize data interaction with GraphQL and contribute to our design system * Manage deployments and monitor metrics using Kubernetes (K8s) and Jenkins * Conduct code reviews to ensure performance, security, and maintainability Community & Collaboration * Foster a collaborative and inclusive team environment * Define best practices and stack’s strategy in collaboration with the internal group of experts * Share best practices and knowledge across teams and represent the group in internal communities QUALIFICATIONS Must-Haves * Proficiency in TypeScript, React, and design systems. * Experience with Git, Kubernetes (K8s), and Jenkins. * Strong problem-solving and performance optimization skills. * Communication in French and in English, both written and spoken. Nice-to-Haves * Familiarity with testing frameworks like Jest or Cypress. * Knowledge of microservices and containerization. * Knowledge of PHP * Knowledge of SEO * Knowledge of GraphQL At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!

Bliro

Standort: München Start: Ab sofort Art: Vollzeit ÜBER BLIRO Bei Bliro bauen wir den einzigen KI-Assistenten, den Enterprise Revenue Teams wirklich brauchen. Dafür entwickeln, individualisieren und deployen wir KI-Agenten, die die manuelle Arbeit in Vertriebsorganisationen automatisieren - von der Gesprächsvorbereitung per Voice-to-Voice-Agent über Post-Processing direkt in CRM- und ERP-Systemen bis hin zu Sales-Coaching- und Revenue-Forecasting-Agenten. Unsere Kunden sind große Enterprises mit komplexen Systemlandschaften - SAP Sales Cloud, MS Dynamics, Salesforce und individuell gewachsene CRM-Umgebungen. Damit KI in diesen Umgebungen echten Mehrwert schafft, reicht ein generisches SaaS-Produkt nicht aus. Genau hier kommst du als Forward Deployed Engineer ins Spiel: Du sitzt an der Schnittstelle zwischen unserem Produkt und den komplexesten Systemumgebungen unserer Kunden. Du verstehst ihre Prozesse, baust maßgeschneiderte Integrationen und Agenten, die genau in ihre bestehende Systemlandschaft passen, und bringst dieses Wissen zurück in unser Produkt - damit aus einem Enterprise-Rollout ein Standard wird, von dem alle Kunden profitieren. Unser Tech-Team bringt technische Tiefe aus den führenden Tech-Unternehmen der Welt mit (Microsoft, Celonis) sowie Erfahrung von ehemaligen CTOs und Researchern. 👇 Sieh selbst, was du für Revenue Teams baust und deployst: 🧑‍💻 DEINE AUFGABEN Als Forward Deployed Engineer (FDE) arbeitest du an der Schnittstelle von Engineering, KI und Enterprise-Realität. Du begleitest komplexe Enterprise-Onboardings und arbeitest direkt mit Kunden zusammen, um deren Workflows und Systemlandschaft zu verstehen, Bliro tief in ihren CRM- und Tool-Stack zu integrieren und KI-Agenten sowie Automatisierungen auf ihre spezifischen Anforderungen zuzuschneiden. Du bist kein Consultant und kein Account Owner - du bist Business Engineer an der vordersten Front, der reale Enterprise-Komplexität in skalierbare Produktfähigkeiten übersetzt. Dabei arbeitest du als Teil eines poolbasierten Technical-Expert-Teams über Enterprise-Accounts hinweg und trägst maßgeblich zur Weiterentwicklung von Bliros Agenten- und Integrationsfähigkeiten bei. * Enterprise Customization & Integration: Du baust und konfigurierst Integrationen mit Systemen wie SAP Sales Cloud, MS Dynamics, Salesforce und anderen Enterprise-Tools, arbeitest mit APIs, Datenflüssen und Automatisierungslogik, schreibst Python-Skripte und komplexe KI-Prompts und sorgst für eine hohe Integrationsabdeckung sowie zuverlässige CRM-/ERP-Datenintegration. * AI Agent Customization: Du übersetzt Business-Workflows in Agent-Logik und Prompt-Konfigurationen, verbesserst die Automatisierungsabdeckung manueller Tätigkeiten und iterierst KI-Analytics, Coaching-Logik und Outputs auf Basis von echtem Kundenfeedback. * Product Evolution: Du erkennst wiederkehrende Enterprise-Bedarfe, übersetzt sie in skalierbare Produktfeatures, gestaltest aktiv die Roadmap für Agenten, Integrationen und Automatisierungsfähigkeiten mit und arbeitest eng mit Product & Engineering zusammen, um Lösungen ins Produkt zu überführen. * Cross-Functional Collaboration: Du unterstützt Customer Success bei Enterprise-Onboardings, arbeitest eigenständig an der technischen Umsetzung bei gleichzeitig abgestimmten Stakeholdern und unterstützt Sales bei technischen Machbarkeitsfragen. 🧠 DEIN PROFIL Technisches Fundament * Studium (Wirtschaftsingenieurwesen, Wirtschaftsinformatik, Informatik oder vergleichbar technisch-betriebswirtschaftlicher Mix) an einer Top-Technischen Universität (z. B. KIT, TUM, RWTH oder gleichwertig) * Praktische Erfahrung mit Integrationen, APIs, Automatisierung oder KI-Tooling - Python und SQL sind ein Muss * Mindestens eine kunden- oder deploymentnahe Station in deinem Werdegang. UMFELD * Erfahrung in einem Startup/Scaleup oder nachweisbare Ownership in kleinen Teams * Du sprichst fließend Deutsch (mind. C1) und Englisch * Du bist in München ansässig oder bereit, dorthin zu ziehen Nice to have * Erfahrung mit CRM-Integrationen (Salesforce, HubSpot o. Ä.) * Erfahrung mit KI-Prompting bzw. LLM-basierter Automatisierung * Ex-Founder oder früher Mitarbeiter bei einem B2B-SaaS-Unternehmen 💡 WARUM BLIRO 🚀 Klarer Karrierepfad - kein Blindflug Bei uns weißt du von Tag 1, wohin die Reise geht. Als FDE arbeitest du an der Schnittstelle von Produkt, Engineering und den komplexesten Kunden-Systemlandschaften - und baust dir damit ein Profil, das dich für Rollen in Product Engineering, Solutions Architecture oder Team Lead innerhalb des Tech-Teams qualifiziert. 💸 Vergütung + Extras, die sich sehen lassen können Bei uns bekommst du ein wettbewerbsfähiges Fixgehalt, VSOPs, Deutschlandticket, Wellpass sowie Essen und Trinken im Office. Learning Budget für Kurse, Zertifizierungen und Konferenzen? Haben wir. Zugang zu aktueller AI-Tooling-Infrastruktur? Auch dabei. 🌍 25 Köpfe, 9 Länder, ein Netzwerk Bei uns triffst du auf Kreativität und Internationalität. Du arbeitest mit Menschen, die mitdenken, mitlachen und mit dir wachsen wollen. Unser Team bringt Erfahrung aus den schnellwachsenden Unternehmen und BigTech Playern mit. 📍 Office-Lage, die kaum zu toppen ist Unser Büro sitzt direkt über dem Augustiner Stammhaus - mitten in München. Ob Mittagspause mit Blick auf die Stadt oder schnelles Feierabendbier um die Ecke: bessere Nachbarschaft gibt's kaum. 🥳 Echter Teamspirit, jeden Monat Wir warten nicht auf den Jahres-Offsite. Bei Bliro gibt's monatliche Team-Events - von Minigolf und Bowling über Burrito Nights bis Pickleball. Spontane Lunches und Coffee Breaks inklusive. 🧑‍💻 Flexibel 9 to 5 ist nicht dein Ding? Kein Problem. Ob vom Küchentisch oder aus dem Office - bei uns zählt das Ergebnis, nicht der Aufenthaltsort. Und ja, auch Pyjamahosen sind im Homeoffice offiziell erlaubt. 🧑‍🤝‍🧑 Du wirst nie allein ins Enterprise-System eintauchen Dein Start bei Bliro wird begleitet von einem Buddy, der dich einführt, auffängt und mit Memes versorgt. Wir sind Teamplayer - von Tag eins bis zu deiner ersten erfolgreichen Enterprise-Integration (und darüber hinaus). Du hast Lust, die technischen Kundenanforderungen eines KI-Startups von Grund auf mitzuerleben und mitzugestalten? Dann bewirb dich jetzt! Let’s build the future of Sales - together. 💥

DEPT

Budapest Note: Please submit your application in English. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This position sits in our Experience & Engineering business unit. We deliver many services, from strategy and a performance-driven full-funnel approach to campaigning, e-commerce, data & analytics and content. We pride ourselves on delivering exceptional and engaging digital experiences.  For our team in Hungary, we are looking for a Project Manager (d/f/m) who will create exciting technological projects with the best design and first-class usability together with our client. WHAT YOU'LL DO * Planning, coordination and implementation of complex online and e-commerce projects, always keeping an eye on the fulfillment of milestones. * Manage the entire project from the preparation of the offer to the control of the relevant key figures in order to realize the project on time and in budget. * You are a central interface in the communication and clarification of requirements and needs between internal and external stakeholders as well as with our implementing expert teams. * When advising and supporting our customers, you will impress them with your confident and proactive manner. * Use your knowledge and experience in stakeholder management, risk management, controlling and reporting. * On a day-to-day basis, you will lead an interdisciplinary project team, also across locations, and will be in regular, close contact with each other. WHAT YOU BRING * You have at least 5+ years of experience in a client-facing agency-role or in direct, competent and trustworthy consulting of clients in a corporate environment. * Fluent in written and spoken English. * You have practical experience in the technical implementation of digital projects and/or e-commerce projects. * You already have experience in (multi-)project management as well as the classic and agile project management methods and tools (e.g. Asana or Jira). * You are skilled in the creation of cost overviews and offers. * Design project plans with milestones and dependencies. * Create re-briefings and document deadlines with clients. * Work independently, on your own responsibility, in a structured and organized manner, characterized by a high sense of quality and a great sense of responsibility. * See yourself as a team player and already have some experience in leading interdisciplinary teams in Strategy / UX / UI / Dev / QA to achieve the common goal. WE OFFER Please note that benefits may vary by location. Feel free to reach out to your recruiter for more details * Hybrid working policy * Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme; * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021. * Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.