Engagement Manager

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal

teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing

thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters:

judgment, strategy, and outcomes.

2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and

Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through

acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and

campaigns featuring Jude Law.

You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of

Mid-Market firms or corporates. Specifically, you will:

• Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how

that firm adopts Legora and transforms the way they work.

• Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the

client’s needs and Legora’s capabilities evolve.

• Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and

guides teams toward maximum value from Legora.

• Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and

value reviews.

• Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering,

Marketing, Support), maintaining end-to-end account context and coordination.

• Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to

identify and realize expansion opportunities.

• Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap,

positioning, and enablement.

You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic

and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers

adopt, grow and succeed.

• A consulting or transformation background, with a demonstrated track record of designing and delivering change-management

programs inside large, complex organizations.

• 3+ years in management consulting, customer success, account management, or a related field, ideally with exposure to

high-growth B2B SaaS or Legal Tech.

• Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain

exceptionally fast.

• Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders

and roll up your sleeves with hands-on teams.

• At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms -

working on truly impactful problems from day one.

• As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our

clients and our product evolution.

• You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we

engage and support legal professionals across the globe.

• We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm

office - designed for focus, energy, and great collaboration.

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity

employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people

of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression,

sexual orientation, age, disability, veteran status, or any other characteristic protected by law.