Key Account Manager - Strategic Accounts

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into

conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more

productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable

moments.

We truly believe that you achieve the best results by doing things together. And that successful leaders need to

adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition

to help over 1 billion people listen, learn and work better together.

Mentimeter’s Strategic Accounts represent our

most complex and high-value enterprise partnerships. These organizations operate across multiple business units, regions, and

stakeholder layers, requiring executive alignment, structured account strategy, and proactive commercial leadership.

As a

Strategic Key Account Manager, you own the long-term commercial partnership for a focused portfolio of 5 to 10 strategic

enterprise accounts. This is a senior, high-impact role. You are accountable for revenue retention, expansion, executive

engagement, and long-term value creation across your portfolio. You operate as a strategic business partner to your customers and

collaborate with internal teams to deliver measurable business outcomes.

Responsibilities for this

role:​

• Own a focused portfolio of 5 to 10 strategic enterprise accounts with full commercial responsibility

for retention and expansion

• Develop and execute comprehensive account plans for every account, including clear

stakeholder mapping of economic buyers, decision makers, and champions

• Proactively lead renewal strategy well in advance

of contract timelines, ensuring structured risk mitigation and forecast accuracy

• Identify, qualify, and drive expansion

opportunities across regions, business units, and use cases

• Lead complex commercial negotiations, including pricing

discussions and multi-year agreements

• Build and maintain strong, multi-threaded relationships with senior stakeholders,

including C-level and budget owners

• Conduct structured business reviews to align on value, strategic priorities, and

long-term partnership roadmap

• Translate customer business objectives into clear value positioning and commercial

opportunities

• Segment and prioritize accounts based on growth potential and risk, managing the portfolio proactively

rather than reactively

• Act as the commercial lead internally, collaborating with Senior Customer Success Managers and

other cross-functional stakeholders to align adoption, value realization, and growth strategy

• Maintain disciplined

pipeline management, CRM hygiene, and forecasting practices

• Surface strategic customer insights to Product, Marketing,

and Leadership to strengthen Mentimeter’s enterprise offering

• 8+ years of experience in Enterprise SaaS sales or strategic account management
• Proven track record managing

complex, multi-stakeholder international accounts

• Demonstrated success in driving both retention and expansion

• Strong executive presence and ability to influence senior decision makers
• Experience leading complex commercial

negotiations and multi-year agreements

• High business acumen and analytical thinking
• Structured approach to

account planning and portfolio management

• Professional-level English
• Excellent communication skills

• Prospect and close brand new logos (Account

Executives does that)

• Roll-out and adoption of our enterprise solution with our customers is mainly done by Customer

Success Managers (Although for certain accounts it may be done by you as well)

• Day-to-day support (We have minimal

support, and a support specialist is responsible for this)

However, the Strategic Key Account Manager remains fully

accountable for the overall commercial health and long-term value of each account.

Resources we have to support

you:​

• World-class lead generation from the Marketing and Product teams
• Marketing and Sales team to

support in analysis and tactics

• A Sales Operations, Sales Enablement, Sales Engineering and Business Development

departments who provides projects to continuously support the sales team

• Professional toolstack (Intercom, Mixpanel,

Google Analytics, Salesforce, SalesLoft, PlanHat, Looker, Hex)

Please note that this position is located onsite at

our Stockholm HQ, with the starting date being flexible yet ideally as soon as possible.

Compensation at

Mentimeter​

The salary

range for this role is SEK 70-80,0000 per month. It’s intentionally broad to reflect the different stages of growth within the

role: from early development to deep expertise and meaningful impact.

Where an individual is placed within the range

depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements.

We’re

committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve

as you build skills and contribute to our mission.

In addition to your monthly salary, we offer a comprehensive benefits

package—learn more about it here: https://www.mentimeter.com/benefits/stockholm

What Mentimeter can offer

​At Mentimeter we can offer a diverse and inclusive

work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our

colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure

that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing

company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about

work though, we also offer a very healthy view on work-life balance.

All of this comes attached with a competitive

compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page

AI and Hiring at Mentimeter​

At Mentimeter, we believe AI helps us work smarter - but it

never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a

sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning,

decisions, and interactions always come from people.

AI does not screen or decide on candidates.

There is no automated filtering, ranking, or decision-making in our recruitment process. Every

application is reviewed by a person.

Hiring teams may use AI to

support their work - for example, to structure notes, prepare interview questions, or organize their thinking.

AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven

hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together.

Culture at Mentimeter

​At Mentimeter we believe in giving everyone a voice - regardless of who you are. So

we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people

feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of

color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly

required. In order to give everyone a voice, we need to be as diverse as our users.

Learn more about our culture by

visiting our Culture page.

Review our Privacy Policy for more information.