Technical Support Specialist

Driven by the belief that shopping should be simple and seamless, we help global fashion and lifestyle retailers by fulfilling our

mission to create positive shopping experiences, every time, everywhere.

Our vision is to empower retailers with the world’s leading Unified Commerce Platform and Point of Sale, removing the barriers

between e-commerce, online marketplaces, and brick-and-mortar stores to support new shopping behaviors.

We’re a fast-growing Swedish tech company trusted by global retailers in more than 20 countries, a number that keeps growing, and

we have no intention of stopping anytime soon. As a member of our team, you’ll have the opportunity to influence the future of

retail. Are you our next Technical Support Specialist we are looking for?

Our Technical Support Specialists are the front-line faces of our Customer Care, responsible for delivering an exceptional and

smooth support experience to our Nordic and global retailers. You are key to ensuring the "shopping flowfulness" of our clients by

providing expert guidance, troubleshooting, and support for the Sitoo solutions.

• Collaborate cross-functionally with Second Line, Product, and Dev teams to resolve complex incidents while maintaining customer

ownership.

We dare to dream big, we have the courage to keep raising the bar, and we’re committed to being a force for good in retail. We

believe in an inclusive culture where everyone feels a sense of belonging. We support each other, we win together, we celebrate

success together, and we overcome challenges together.

Today, we’re more than 120 dedicated experts with a positive and solution-oriented mindset. Most importantly, we take care of each

other, and we never forget to have fun.

We care just as much about our team as we do about pushing the boundaries of retail. To make sure you have the support, balance,

and energy to thrive, both in and out of the office, here is glimpse of what you get when you join us: