Solutions Architect, Enterprise (French Speaking)
Who we are About Stripe
Stripe is a financial infrastructure platform for
businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept
payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and
we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within
everyone’s reach while doing the most important work of your career.
About the team
The Solutions
Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that
drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales,
support, product management, and Stripe’s executive team to provide the best experience to our most valued customers.
What you’ll do
As a member of the team, the Solutions Architect will build highly consultative
trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and
technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect
business models with them so they can drive new monetization opportunities and growth for both the user and Stripe.
Responsibilities
- Be a key member of a Stripe account team with deep involvement in defining the
customer strategy
- Identify and close new complex opportunities, and accelerate solution adoption. Understand and align
with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that
roadmap.
- Drive thought leadership and be a trusted advisor for key business and technical stakeholders including
CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments.
- Work to deeply understand the customer’s
business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end
customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
- Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for
the user's business.
- Lead strategy engagements with users to align to business priorities, design solutions and
secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive
briefings, readouts, presentations, workshops and solution demos.
- Expand Stripe’s footprint within existing
accounts to new global markets and business units by introducing new capabilities and local payment methods.
- Act as the
“Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the
forefront and prioritized for delivery.
- Participate in sales forecasting, Quarterly Business Reviews and
account/territory planning to strategically and tactically align for success
- Approximately 25% travel is anticipated to
help you connect in-person in a meaningful way with users and collaborate internally
Who you
are
You have achieved an experienced position as an enterprise architect, senior solution architect or principal
solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace
companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business
solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become
a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and
creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult
obstacles.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these
requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum
requirements
- Fluent in English and French
- 7+ years of experience in a similar
customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software
enterprise.
- Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
- Executive
engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility
at all levels.
- Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain
strategic footing and pursue opportunities.
- Thorough understanding of the software development lifecycle and API
architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go,
etc.) is a plus.
- Outstanding spoken and written communication skills, presentation skills, and confident in explaining
complex concepts to both technical and non-technical audiences.
- Ability to operate independently in a highly ambiguous
and fast-paced environment
- Passion to take on ownership and drive change in a constantly evolving environment.
- Superior verbal and written communication skills in English and French
- Ability to travel per business needs
Preferred requirements
- Prior experience in consulting
- Experience at a growth
stage internet/software company