Workplace Experience Coordinator

ABOUT TIN CAN Tin Can is building a safer, simpler way for kids to connect — without smartphones. We’re creating screen-free, delightful devices and services that let families call the people who matter most, free from the noise of today’s digital world. We’re building a bold, authentic, nostalgic, and kinda quirky brand that resonates with folks who want something simpler & better for their kids than the tech-infused lives we’re currently living (and who have a sense of humor about it). As we scale up the team to support our mission, we’re ready to bring on a Workplace Experience Coordinator to help make sure our office runs without a hitch and our physical environment embodies the fun of Tin Can’s brand. THE ROLE We’re a ~30-person team looking for a warm, reliable, and detail-oriented office coordinator to keep our workspace running smoothly day to day. You’ll own the practical side of office life — supplies, facilities, vendor relationships, and the small things that make a big difference to how the office feels. You’ll also play a supporting role on people-facing moments like new hire onboarding, candidate visits, and team event planning. This is a hands-on, in-office role well suited to someone who genuinely enjoys making other people's day better. You notice the small details, anticipate needs before they're asked, and take pride in creating an environment where employees and guests feel welcomed and cared for. You take pride in keeping things stocked, organized, and running well. You bring the same care to coordinating a team happy hour as you do to managing a vendor renewal. You don’t need a lot of direction — you need context and trust, and you take it from there. WHAT YOU’LL DO * Own all office supplies, snacks, and beverages — track inventory, place orders, and manage vendor relationships to keep things stocked without overspending * Manage incoming mail and packages — manage our secure entrance, receive, sort, log, and route deliveries to the right people promptly * Supervise our daily cleaning staff — set expectations, handle scheduling, and be the point of contact for any issues * Do daily walkthroughs to keep common areas, bathrooms, and kitchens sparkling and guest-ready between cleanings (restocking, emptying trash, tidying shared spaces) * Own relationships with building management, utilities companies, and other office vendors — fielding issues and renewals * Own new hire desk setup — coordinate with IT/Ops to ensure equipment and supplies are ready, and make sure day one feels seamless * Greet visitors — from interview candidates to investors — get them settled, and make sure they’re in the right room at the right time * Help plan and coordinate team happy hours and events (~2x per quarter) — venue sourcing, logistics, food and drink, and day-of execution * Provide light scheduling and logistics support for leadership as needed * Own office documentation: emergency procedures, visitor policies, vendor contacts, and onboarding guides WHAT WE’RE LOOKING FOR * 2+ years in an office coordinator, administrator, or ops support role or 4+ years in a high volume hospitality role * Highly organized with strong attention to detail — you track the small stuff so it doesn’t become a big thing * A positive, calm, can-do attitude when things go sideways * A knack for creative problem solving and bias for action * Comfortable managing multiple vendors and moving parts at once * Clear, warm communicator — written and in person * Proactive by default — you notice things and fix them without waiting to be asked * Familiarity with tools like Slack and Google Workspace is a plus * Experience at a startup or fast-growing company is a plus WHY JOIN TIN CAN * We’re building tech that protects childhood: We’re on a quest to give kids a more analog childhood — one with real conversations, real connection, and way less screen time. No doomscrolling, data mining, or dopamine traps — just a simpler, better way for kids to stay in touch. This is a rare opportunity to be part of something that truly matters. * A role with real ownership: You’ll have clear responsibility over how our office runs, with the trust and support to make it your own. We’re not looking for someone to follow a checklist — we’re looking for someone who takes pride in the environment they help create. * Small, high-trust team: Every company says “team,” but at Tin Can it means something different. We’re a small, mission-driven group that genuinely has each other’s backs — professionally and personally. You’ll be joining a tight-knit crew where your contributions are noticed and valued from day one. * A place that takes culture seriously: Team events, thoughtful onboarding, a clean and well-stocked office — these things matter to us. You’ll be the person who makes them happen, and we’ll appreciate it. This isn't a traditional office administrator role. We see this person as the host of our workplace. You'll be the first face candidates, investors, partners, and new employees meet, and you'll shape the experience they have every time they walk through our doors. If creating welcoming, memorable experiences is something you naturally do, we'd love to meet you. This is a full time, in person position from our Belltown, Seattle office.

Workplace Experience Coordinator (m/f/d) – 30 hours per week CANDIDATE PROFILE To support our Workplace Experience Team, we are looking for a reliable, service-oriented Workplace Experience Coordinator who can independently manage the day-to-day operations of our Berlin office while acting as the primary on-site point of contact for employees, visitors, and service providers. As our Berlin office supports both local and international teams, the successful candidate must be comfortable working in both German and English. While English is the primary language of communication within the office, the role requires fluency in German to liaise with local vendors, building management, service providers, visitors, and authorities.   PROFESSIONAL REQUIREMENTS * Completed commercial/business administration training or a comparable qualification * Ideally 2–3 years of experience in office management, reception, or a similar administrative role * Experience welcoming and supporting guests in a professional environment, including international visitors * Experience managing vendors and external service providers * Knowledge of office supply management, purchasing, and inventory control * Experience monitoring budgets and tracking operational expenses * Experience handling incoming and outgoing mail, deliveries, and general office administration * Proficiency in Microsoft Office or Google Workspace; experience with Slack is an advantage * Fluent German and English, both written and spoken   PERSONAL PROFILE * Strong customer service mindset with a natural hospitality approach * Friendly, confident, and professional demeanor * Highly organized with the ability to work independently and manage priorities * Hands-on attitude with the ability to coordinate multiple tasks simultaneously * Reliable, proactive, and takes ownership of responsibilities * Enjoys working in a collaborative and international environment   KEY RESPONSIBILITIES OFFICE OPERATIONS * Manage the day-to-day office operations to ensure a smooth and efficient workplace * Maintain office supplies, inventory, and equipment while coordinating orders and deliveries * Manage vendor relationships, including food and beverage services * Monitor office and storage inventory levels and ensure timely replenishment * Liaise with external vendors, service providers, and building management * Experience in planning, organizing, and delivering employee and client events * Support office budgeting and track operational expenses   FRONT DESK & WORKPLACE EXPERIENCE * Act as the first point of contact for employees, visitors, and vendors, creating a welcoming and professional office environment. * Welcome and support guests, ensuring a positive visitor experience. * Manage and maintain the office key inventory and access records. * Handle incoming and outgoing mail and coordinate deliveries. * Support internal meetings and the day-to-day operation of the office. * Organize internal employee events (approximately two per year). * Support the planning and execution of customer events in collaboration with the Workplace team.   BASIC IT SUPPORT * Distribute laptops and mobile phones to new employees * Support equipment replacements and returns * Work closely with the IT team to maintain an accurate physical and digital equipment inventory ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.