Senior Product Operations Manager, Auth0

Senior Product Operations Manager, Business Analytics

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY Auth0 is a leading identity platform that secures billions of logins every year for organizations around the world. We're trusted by enterprises, startups, and developers to simplify identity and access management across any application, on any platform, anywhere.   We're seeking a Product Operations Manager with a strong focus on data and analytics to help us turn raw data into meaningful business insights. Reporting to the Head of Product Operations, you'll be the person who looks at what the data is telling us and connects it to what it means for the business — revenue, retention, growth, and product direction. This is not a pure analyst role. You'll need to understand the business deeply enough to ask the right questions of the data, and communicate the answers in a way that drives real decisions. You're equally comfortable working in a dashboard as you are in a leadership meeting explaining what the numbers mean and why they matter. KEY RESPONSIBILITIES: * Turning Data Into Business Insight: Take raw product and business data and translate it into clear narratives about what is working, what isn't, and where the opportunity lies.  * Build and maintain decks and dashboards that go beyond reporting numbers, telling a story and driving action.  * Work with Product to define the KPIs and metrics that matter most to the business and ensure teams understand how to track them, and how their work connects to those outcomes.  * Identify trends, anomalies, and patterns in data and proactively surface insights to stakeholders before they have to ask. * Partner with the data team to establish metrics frameworks that draw a clear line between product usage and business results such as revenue, retention, and customer growth. * Data Partnership & Enablement: Act as the bridge between Product Operations and the Data & Analytics team * Translating business questions into data requirements and translating data outputs back into business language.  * Establish shared definitions, documented metrics, and consistent standards so everyone is working from the same source of truth.  * Maintain a prioritization framework and working rhythm with the Data & Analytics team to ensure business-critical needs are addressed efficiently. * Product Roadmap Presentation: Lead the development and delivery of roadmap presentations that clearly connect data-driven insights to strategic decisions. Collaborate cross-functionally to ensure feedback and analytics meaningfully shape product direction and outcomes. * AI-Powered Workflow Automation: Proactively leverage modern AI tooling and LLMs to automate repetitive administrative tasks, design repeatable multi-step workflows, and streamline processes, reporting, etc. to maximize overall team efficiency. QUALIFICATIONS: * 5+ years in Product Operations, Business Operations, or a data-focused analytical role within enterprise SaaS * Experience working across Product, Finance, or Go-To-Market teams where data was used to drive strategy * Demonstrated ability to utilize AI platforms to build automated processes, conduct rapid data analysis, and refine operational workflows to reduce manual overhead * Proficiency with dashboarding and analytics tools such as Tableau, Dovetail, Pendo, Snowflake, or similar. Comfortable writing SQL or pulling data independently.  * Strong ability to work with messy, incomplete, or ambiguous data and still draw meaningful, defensible conclusions * Skilled at translating between technical data teams and non-technical business stakeholders * Proactive communicator  * Experience with AI-assisted analytics or automation in metrics building * Exposure to data governance or analytics infrastructure design * Background in identity, security, or developer platforms     P25381 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between: $124,000—$171,000 CAD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Senior Product Manager, International

Toast

Location: Toronto, Canada with 1 day a week in office Note: travel to Quebec required up to 20% of time  Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is driven by building a platform that helps our customers adapt, take control, and get back to what they do best: building the businesses they love. International expansion is a critical growth engine for Toast's future. Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. We are seeking a Senior Product Manager to own the Canadian product roadmap including depth & differentiation in our current customer base and expansion into new regions like Quebec. You will work closely with engineering, design, sales, finance, operations, and marketing partners to deliver a product that helps our customers thrive. In this unique and highly visible role, you will be the primary advocate for the Canadian restaurant ecosystem and have a direct impact on how Toast serves customers in Canada. A day in the life (Responsibilities)  * Define, prioritize, and deliver strategic roadmap initiatives that improve the value proposition of Toast for our customer base * Champion field research & validation: Spend time with customers in Canada to understand how the existing product must evolve to meet their unique customer needs and operational requirements. * Plan and execute discovery, rapid prototyping, and in-restaurant pilots; iterate based on operational feedback and scale successful experiments. * Collaborate with localization and international teams to lead our launch into Quebec  * Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes. What you'll need to thrive (Requirements) * ~6+ years shipping complex software or payments products with demonstrated ownership of multi-team programs or a major product portfolio * Proven track record taking a product from discovery through prototype and pilot to scale. * Experience conducting on-site discovery and validating prototypes in operational environments (restaurant or other physical venues). * Exemplary stakeholder management and ability to align senior partners across sales,, engineering, ops, and GTM, especially on high-visibility initiatives. * Communication & influence. Clear, persuasive written and verbal communication; able to synthesize technical tradeoffs and business value for executives and partners. * Experience launching or running Quebec programs, including French language skills AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. Pay Range $140,000—$190,000 CAD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Product Manager, Auth0 Platform Infrastructure

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a Senior Product Manager to join our Auth0 Platform Infrastructure team. In this highly visible role, you will be the driving force behind the core infrastructure and platform capabilities that power Auth0’s immense global scale. You will own the vision, strategy, and execution for critical platform components including intelligent rate limiting, high-volume streaming data architectures, and overall cloud resilience. As a leader in the platform space, you will tackle multi-dimensional scaling challenges—including those introduced by the rapid adoption of AI agents—and ensure our platform remains highly available, secure, and performant for thousands of enterprise customers relying on us for mission-critical authentication. WHAT YOU’LL DO * Define the Platform Vision: Own the roadmap and strategic direction for key infrastructure components, ensuring alignment with Auth0’s broader platform strategy and vision. * Enhance Cloud Infrastructure & Resilience: Champion initiatives related to cloud architecture, including Geo HA failover mechanisms, AWS PrivateLink implementations, and service-only failovers to guarantee "four nines" reliability. * Scale AI Agent Identity & MCP: Lead the infrastructure strategy for Model Context Protocol (MCP) enablement, defining how autonomous LLMs and AI agents securely authenticate, request context, and invoke APIs using the Auth0 "Auth for MCP" framework. * Collaborate Across Teams: Partner closely with Engineering, Architecture, Security, and Go-To-Market teams to deliver robust infrastructure features. Serve as the bridge between deeply technical engineering challenges and customer-facing value. * Master Rate Limiting & Scale: Design and implement intelligent, multi-dimensional rate-limiting strategies that protect platform stability while supporting massive customer bursting capabilities and new paradigms like AI agent identities. * Champion Compliance and Security: Ensure infrastructure features align with stringent security frameworks and compliance standards, building in security by design. WHAT YOU BRING * Experience: 5+ years of product management experience, with a significant portion of that time spent managing highly technical, deeply backend, or infrastructure/platform products at an enterprise SaaS company. * Domain Expertise: Deep understanding of distributed systems, cloud-native architectures (AWS, GCP, or Azure), and modern infrastructure concepts. * AI & Developer Tooling Savvy: Familiarity with the Model Context Protocol (MCP), agentic workflows, and securing machine-to-machine (M2M) or agent-to-tool communications (e.g., token exchange, delegated authorization, OAuth 2.1). * Technical Fluency: Proven ability to engage with engineering teams on complex topics such as data streaming (e.g., Kafka, Kinesis), API gateways, intelligent rate-limiting algorithms, and high-availability (HA) database failovers. * Analytical Mindset: Strong data-driven approach to product management, with experience defining, tracking, and optimizing operational metrics and SLAs. * Customer Focus: Ability to translate complex infrastructure capabilities into compelling customer value propositions and communicate them effectively to both technical and non-technical audiences. * Leadership: Demonstrated ability to influence without authority, lead cross-functional initiatives, and navigate complex organizational dependencies.   Bonus Points Prior experience in Identity and Access Management (IAM), cybersecurity, or managing platform infrastructure specifically tailored for AI agents or machine-to-machine communication. #LI-Hybrid P25363 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between: $146,000—$200,200 CAD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.