About Carvana
At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple:
we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition,
we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed
before reaching the Carvana website. Using our Carvana Certified 150-point inspection process, we’re able to verify that every
vehicle meets our rigorous mechanical and cosmetic standards.
We strive to provide only the highest quality vehicles
to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and
talented individuals who can help us deliver on that promise.
Think you’ve got what it takes to join our team? Keep
reading below to see what we’re looking for!
Position
Overview:
The Line Lead, Quality role is a front-line supervisor role,
responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve
production targets. This role is not visa eligible.
What you’ll be doing:
- Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set
production and quality goals.
- Meet or exceed inventory production goals on a daily, weekly and monthly basis.
- Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and
the appropriate steps to improve.
- Engage assigned team, provide appropriate coaching, development and performance
management; offer feedback and demonstrate desired skills.
- Create a work and team environment that inspires
positive communication, team cohesion, and adherence to Carvana’s Values.
- Proactively communicate information to team
members, providing clear understanding of expectations, performance measures, and goals.
- Prevent and resolve conflict
among team members.
- Monitor and ensure adherence to systems, policies, procedures, and performance standards.
- Review and approve identified mechanical and physical defects of incoming inventory.
- Lead a team of production
associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs
and/or the overall quality of the vehicle.
- Train a team of production associates using Quality Control standards to
identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
- Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to
spills or other preventable hazardous conditions.
- Effectively manage multiple associates, including ensuring appropriate
employee development and performance management.
What the job requires:
To be able
to do your job at Carvana, there are some basic requirements we want to share with you.
- High School Diploma or GED
equivalent
- Experience using computers
- Must be at least 18 years of age
- Demonstrated functional
expertise in one or more areas pertaining to Carvana’s reconditioning process
- Demonstrated understanding of our current
reconditioning processes and lean principles
- Valid unrestricted driver’s license with a clean driving record in the last
3 years.
- Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other
lifting required from various levels
- Requires standing for extended periods of time with frequent stretching, reaching,
walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due
to vehicle maintenance.
- Requires use of safety equipment that may include but not limited to face shield or goggles,
non-slip shoes, gloves, mask, and other protective garments and equipment.
- Ability to maintain high volume and
high-quality content in a fast-paced environment.
- Ability to effectively delegate tasks to team members.
- Ability
to communicate and interact with others effectively in a professional, courteous manner.
- Ability to communicate clearly
and concisely, both written and oral.
- Ability to maintain high volume and high-quality content in a fast-paced
environment.
- Ability to multitask and prioritize effectively.
- Ability to resolve complex issues with guidance
from others.
- Ability to work overtime and on weekends.
- Ability to work variable schedule(s) as
necessary.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential
functions of their jobs.
What we’ll offer in return
- Full-Time Position with a
competitive salary
- Medical, Dental, and Vision benefits
- 401K with company match
- A multitude of perks
including student loan payments, discounts on vehicles, benefits for your pets, and much more
- A great wellness program to
keep you healthy and happy, both physically and mentally
- Access to opportunities to expand your skillset and share your
knowledge with others across the organization
- A company culture of promotions from within, with a start-up atmosphere
allowing for varied and rapid career development
- A seat in one of the fastest-growing companies in the country
Legal stuff
Hiring is contingent on passing a complete background
check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All
applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender
identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic
information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees
based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive
listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice.