Community Manager

NetEase

About NetEaseGames: As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”)provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into meaningful vehicle to build a more entertaining and enlightened world. NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: http://ir.netease.com/ Responsibilities: * Responsible for the planning and execution of esports tournaments for shooting game products. Based on product highlights, features, and release timelines, designing online and offline tournament operation plans, building the official and third-party tournament ecosystem from the ground up, and ensuring effective implementation. * Develop and manage tournament partnership ecosystems, create diverse tournament content gameplay and third-party platform events to amplify game visibility and engagement. * Oversee tournament ecosystem operations, including scouting and maintaining relationships with professional players in official tournaments, executing incentive and operational policies, supporting high-quality tournament content and nurturing potential KOLs, as well as managing hot-topic activations at key milestones. * Integrate tournament planning, marketing strategies, and ecosystem operations, coordinating resources to achieve KPIs. Continuously track and analyze tournament data, user feedback, and market dynamics to iterate and optimize strategies for maximum project impact. Requirements: * Bachelor’s degree or above, with 2+ years of experience in esports tournament operations. Prior experience in esports operation or successful execution of esports events is preferred; experience with shooting game tournaments is a plus. * Familiar with one or multiple mainstream esports event systems in the market, and well-acquainted with the ecosystem and operational strategies of community tournaments and self-organized competitions. * In-depth understanding of competitive gaming communities, ecosystems, tournament structures, and player dynamic. * Proficient in English, able to use it as a working language. * Proficiency in Chinese is required for this position, as daily communication and collaboration with game development team based in China are essential to the responsibilities of the position. Note: All UK-based positions are eligible for visa sponsorship.

NetEase

About NetEase Games: As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicleto build a more entertaining and enlightened world. NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of theS&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: http://ir.netease.com/ Responsibilities: * Develop and implement IP collaboration strategies and plans according to product milestones and needs. * Responsible for cross-industry brand partnerships, driving brand integrations both inside and outside the game. * Conduct market research for project expansion to identify suitable partners for online and offline promotions. * Plan communication strategies for brand and IP collaborations and take accountability for the effectiveness of partnership campaigns. Requirements: * Bachelor’s degree or above, with a strong passion for games. * Familiarity with the content andviral mechanisms of major overseas social media platforms, possessing a keen sense of popular trends and trending memes in international markets, and the ability to transform trending topics into creative ideas. * Possess certain brand and media resources. * Ability to review campaign performance by integrating marketing activities, product conversion, and user research data,and optimize future promotional efforts accordingly. * Strong learning and execution skills; open-minded and inclusive in cross-cultural communication, with excellent teamwork spirit and resilience under pressure. * Fluent in English, capable of using it as  aworking language. * Proficiency in Chinese is required for this position, as daily communication and collaboration with game development team based in China are essential to the responsibilities of the position. Note: All UK-based positions are eligible for visa sponsorship.

H & M Hennes & Mauritz GBC AB

Job Description WHAT YOU’LL DO As Community Manager, you’ll play a key role in growing, nurturing and engaging H&M’s online community across social and digital channels. You’ll act as the brand’s voice in the social conversation, creating meaningful interactions that strengthen relationships with our audiences and build long-term brand affinity. In this role, you will: Manage day-to-day community engagement across social media platforms and digital channels, ensuring timely, relevant and authentic interactions. Monitor conversations, trends and cultural moments, identifying opportunities for the brand to actively participate in relevant discussions. Develop and maintain a consistent brand voice that reflects H&M’s identity and values across all community interactions. Provide community insights and audience feedback to internal stakeholders, helping shape content, campaigns and customer experiences. Use sentiment analysis tools and performance data to optimise engagement strategies and improve audience experiences. Collaborate closely with other marketing teams and customer service to ensure a seamless and consistent customer journey. Contribute to H&M’s social-first marketing ambition by identifying innovative ways to strengthen community relationships, increase engagement and drive brand loyalty. WHO YOU’LL WORK WITH You’ll be part of a dynamic social marketing team, collaborating closely with colleagues across Creative, Customer Service, Marketing, Communications and Analytics. Together, you’ll ensure that the voice of our customers and communities is reflected in everything we do, while creating engaging and relevant experiences across our digital ecosystem. WHO YOU ARE We are looking for people with… 3-5 years’ experience managing online communities and social media engagement, ideally within a global consumer-facing fashion retail, lifestyle or brand. A strong understanding of social media platforms, online culture and digital consumer behaviours. Experience using social listening, sentiment analysis and community management tools. Excellent written communication skills with the ability to adapt tone and messaging to different audiences while maintaining a consistent brand voice. The ability to analyse engagement data and translate insights into actionable recommendations. Strong stakeholder management and collaboration skills across cross-functional teams. And people who are… Naturally curious about culture, trends and emerging social behaviours. Creative, proactive and confident in identifying opportunities for real-time engagement. Organised and detail-oriented, with the ability to manage multiple conversations and priorities simultaneously. Customer-centric and passionate about building meaningful relationships with communities. Adaptable, growth-minded and excited by an ever-changing digital landscape. Collaborative team players who enjoy working in a fast-paced, international environment. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. In this role, you'll have the opportunity to shape how one of the world's most recognised fashion brands connects with its audiences every day. You'll work at the intersection of culture, creativity and customer engagement, helping drive H&M’s social-first transformation while collaborating with talented colleagues from around the world. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application. Interviews will start from August, but please apply now.