Deployment Strategist - Europe

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role This is a brand new Adoption Strategist role sitting at the intersection of adoption, enablement, scaled programs, and product expertise so we expect the scope to evolve and want someone excited to build as it does. You'll design and run the programs - onboarding tracks, lifecycle campaigns, workshops, adoption playbooks - that drive corporate and mid-market customers to activate their core use case and expand into new ones. Everything you build has to scale across a high-volume book, not be custom to one account. You'll need deep product fluency - enough to be the most credible voice in the room on how to use the product well - without ever owning an account or its technical implementation directly. This is a builder role for someone extremely analytical, comfortable running live enablement at scale, and already advanced with AI tools to automate the systems behind it. Since this is a new role, we expect the scope to evolve over time - being adaptable and excited to build is a core part of being successful here. Focus areas include, but aren't limited to: * Drive strong adoption by building and delivering scalable enablement and activation programs that educate customers on best practices, and get them to time-to-value quickly on their core use case * Develop deep product expertise across the entire ElevenLabs platform, with a focus on ElevenAgents and ElevenCreative - you're a product expert on our existing product and you're constantly the first to learn new products coming to market * Proactively audit customer agents prompts, configurations, and feature setup to identify gaps, and share recommendations as a value-add service that drives deeper adoption * Track and drive key leading and lagging adoption metrics, partnering with Revenue Operations to iterate on our reporting capabilities, and use those trends to develop data-driven adoption strategies and playbooks across the customer base in region * Partner with Account Management and CX to deliver targeted adoption and enablement campaigns, including regional live workshops and webinars, based on opportunities or new product releases * Engage with external implementation partner and internal teams to help unify adoption strategy across the customer journey (e.g., Solutions Engineering, GTM, Customer Experience, Product Marketing and Engineering) * Partner with leadership on high-impact initiatives that support the local GTM team and global results Requirements * 6+ years in adoption, customer/partner enablement, digital CS programs, enterprise growth or similar role- at an AI-native or highly technical company with a large, low-touch book * Experience with voice AI, TTS, conversational AI, or developer-facing products * A track record of building adoption focused programs from the ground up: onboarding tracks, scaled adoption playbooks, self-serve content, and more * You think in systems but are creative: you're always asking "how do we scale or automate this," and building automations and workflows with AI tools is ingrained in how you work * Extremely analytical: you identify trends easily and use them to close gaps, surface opportunities or standardize best practices. You also identify data points that aren't yet tracked but would uncover new insights and change strategy * Comfortable driving cross-functional outcomes without direct authority, working effectively with Account Management, FDE, RevOps, and GTM to move adoption forward * Experience managing a high-volume book of business at scale, mid-market or commercial segment * Fluency in English is essential, fluency in a 2nd European language (French, Spanish, German, Polish) is desirable Growth Potential We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: * Growth Roles - Regional Adoption Lead * Other teams: Account Management, Digital CX or Deployment Strategist Location This role is remote-first, so it can be executed from anywhere in Europe. If you prefer, you can work from our offices in London, Dublin or Paris. #LI-Remote

Reedsy

About Reedsy We’re here to give authors the tools and resources they need to create beautiful books. Our marketplace gathers the industry's best publishing professionals — the likes of Neil Gaiman's editor, Nora Roberts' book marketer, and GRRM’s cover designer. We’ve grown to a community of 5,000,000 authors, and transformed the way people write and publish their book. Want to hop on board and help us get to our next destination? Cool, keep reading! Responsibilities At Reedsy, our goal is to build the best ecosystem for writers, supporting them at every stage of their creative journey. Over the years, we've developed a suite of products, including a marketplace, book discovery platform, writing app, central authentication system, and email marketing tools. As a publishing startup, we're thoughtful about how we integrate AI. As an AI Engineer, you'll help us empower authors to do more — enhancing creativity, not replacing it. You’ll focus on building intelligent features that support storytelling and streamline workflows. In this role, you will: * Design and implement AI-powered tools for authors (e.g. a narrative co-pilot, visual storyboarding assistant, etc.); * Improve internal workflows by automating repetitive tasks and enhancing UX across our products; * Build internal tools for AI development, including evaluation benchmarks and automated testing; * Collaborate closely with engineers and operations teams to identify high-impact AI opportunities. REQUIREMENTS * Proven experience integrating AI/ML into real-world products, with ownership of the full lifecycle — from modeling and evaluation to deployment and go-to-market execution. * Experience working with large language models (e.g., prompt engineering, fine-tuning, model selection, retrieval-augmented generation) * Familiarity with orchestration tools (e.g., LangChain, LlamaIndex, or custom chaining frameworks) * Knowledge of hallucination detection and mitigation strategies * Hands-on experience with cloud platforms (preferably Google Cloud Platform) and scalable AI deployment * Familiarity with embeddings, vector databases, and Elasticsearch * Experience with AI developer tooling (e.g., Cursor, intelligent CI/CD, AI-powered QA) Bonus Points * Fluent in multiple languages. Reedsy welcomes applicants of all cultures and backgrounds. * A good dose of ambition, a willingness to learn, and a great sense of humor BENEFITS * Work from home * Paid paternal and maternal leave * Annual team retreat Salary range: 70k-120k EUR - 0-0.2% equity

Healios

POSITION: Permanent, Full Time (30 to 37.5 Hours Per Week) LOCATION: Remote but must be based in the UK or Europe  SALARY: £60,000 to £70,000 per year    United by our vision. Leading with empathy. Pioneers in curiosity. Healios exists to bring exceptional healthcare to anyone, anytime, anywhere.  By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home.  Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services.  You can find out more about us by clicking here! Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it’s like to be a Healios employee, and our hiring processes, take a look at our Notion page.  “Great minds don’t think alike”  From our talented tech teams to our standout clinical expertise, we are bringing great minds together to build more accessible services. Our software supports clinicians, young people and families through some of the most important moments of their lives, so it needs to be reliable, secure and built with care.   Our values Our values shape how we build, collaborate and care for everyone we support. We look for people whose own values align with them: * Do the right thing * Act with integrity * Be a great listener * Deliver your best work * Be truly courageous   About the role As a Software Engineer at Healios, you’ll build meaningful, well-crafted software that improves access to mental health and neurodevelopmental care. We work in a focused, remote environment that values small, collaborative teams, clear ownership and the space to do your best work without unnecessary meetings or noise. Your work will contribute to one of our three strategic areas: improving the experience of the clinicians who use our platform, making client operations sustainable as we grow, or giving our partners the confidence to expand their work with us. You’re a full-stack generalist who is growing into ownership. You like to take features end-to-end, you’re comfortable with ambiguity and finding your own answers, and you keep your team informed without being chased. You would rather ship something useful and improve it than wait for the perfect approach. You’ll work closely with engineers, analysts and tech associates to shape, build and ship features that are simple, scalable and useful. Specialisms Some engineers hold a specialism based on team needs, usually around 20% of their time. It is a chance to grow domain knowledge and take on a key responsibility. Options include infrastructure (shared tooling, environments and deployment), data insights, front-end and the design system, or engineering response. Our stack We build primarily in Ruby on Rails, but we hire for the engineer rather than the framework. Strong full-stack fundamentals matter more to us than years on any one tool. * The app: Ruby on Rails modular monolith, ViewComponents, Turbo * Testing: RSpec * Database: PostgreSQL * Hosting and infrastructure: AWS, Kubernetes, Docker * Background jobs: Sidekiq * CI/CD: GitHub Actions * Monitoring: Grafana, Sentry If you don’t meet every point below, please apply anyway. We are more interested in how you think and learn than in a perfect checklist, and we would be glad to consider your application. Need to have * Around 3+ years, or equivalent demonstrable experience, building and maintaining web applications with Ruby on Rails or a similar full-stack framework * Confidence taking features end-to-end, from shaping through to production and beyond * Comfort with ambiguity, and a habit of seeking out your own answers while holding opinions loosely * Strong, thoughtful written communication and a preference for working asynchronously in a remote team * A solid grasp of testing, modular and maintainable design, and basic web security * A product mindset and a preference for simple, durable solutions over short-term cleverness * A commitment to safeguarding and high ethical standards Desirable * Experience with our stack, especially Ruby on Rails, Hotwire, Turbo and ViewComponents * DevOps-adjacent experience across AWS, Docker, Kubernetes, CI/CD (GitHub Actions) and observability (Grafana, Sentry) * Interest in holding a specialism (infrastructure, data insights, front-end and design system, or engineering response) * Curiosity about AI as a tool for better work, including prototyping, exploration and raising quality, not only speed * Experience in healthcare, mental health or other regulated environments, though this is not required What you’ll do * Deliver features end-to-end, with clarity and appropriate test coverage * Take responsibility for small features or technical slices, managing your time and raising ambiguity early * Write maintainable, well-documented code, and refactor with care * Contribute to shaping work, offering input on feasibility, scope and approach before a line is written * Collaborate across disciplines, anticipating how your work connects to the wider system * Share knowledge through reviews, pairing and writing, helping the people around you grow * Support security, reliability and clinical-safety good practice, working with InfoSec and the Clinical Safety Officer where needed   A note on your application We use AI at Healios and we’re glad you might too. But please apply as you: we read every application, and a personal one, written in your own words and about your own experience, will stand out more than something clearly generated against this advert. Tell us who you are and why Healios, because that is what we are looking for. How to apply Apply through the link on this page with your CV and a short note about why this role and Healios appeal to you. A formal cover letter is not needed. What to expect: an initial conversation with someone from the team, a practical stage that reflects the kind of work you would actually do rather than abstract puzzles, and a final conversation with the people you would be working alongside. We aim to keep this to 2 stages over around 2 weeks, and we will let you know where you stand at each step. A real person reads every application. What’s in it for you  * 33 days holiday (including Bank Holidays) * Paid Christmas closure (between Christmas and New Year) * Birthday Leave - paid day off on your birthday * "Life Leave" - 2 days of extra leave to take when things you can't plan for happen * Enhanced family friendly policies including a phased return to work and receive full pay * Paid company sick pay scheme * Contributory Pension Scheme (6% matched) * Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child * Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club! * Work from anywhere policy * Access to NHS and Perks at Work discounts, including the Blue Light Card * Free access to co-working spaces * CPD/Growth day per year, plus personal development allowance to invest in your growth * Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians   ACCOMMODATIONS We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page Healios is a Disability Confident Committed Employer and we are committed to inclusivity and equality for people with different needs in the workplace.   DIVERSITY AND INCLUSION “Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.   SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS  Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes. As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.