Consumer Experience Lead Nordics

We’re looking for a Growth-oriented Product Manager to lead our website team and elevate Natural Cycles’ website experience. In this role, you will own the full pre-signup web funnel, from first impression to the moment a visitor decides to start sign-up. Your mission is to increase awareness, educate users, communicate our value, and ultimately drive more users into the funnel. You’ll blend product strategy, growth marketing instincts, and experimentation to uncover what resonates with different audiences and markets. Through rapid learning cycles, thoughtful landing page optimization, and cross-functional collaboration, you’ll meaningfully shape the company’s top-of-funnel growth. This role is perfect for you if you thrive on conversion rate optimization, experimentation, and data-driven product development. Your work will shape the very first steps of the user journey and have a direct impact on user acquisition, conversion, and how millions of people discover Natural Cycles. What you will be doing Own the pre-signup web funnel—shaping strategy and optimizing key website surfaces to clearly communicate value and drive users to start sign-up Run and evaluate A/B tests across messaging, layout, and UX to continuously improve conversion and accelerate learning Identify and act on conversion opportunities by analyzing traffic, funnel behavior, and user intent Collaborate closely with the Sign-up, Marketing, and Brand teams to ensure a seamless, aligned experience across the acquisition journey Use data and user insights to guide decisions, define success metrics, and validate hypotheses Drive a strong experimentation culture, championing a test-and-learn mindset across the team and cross-functional partners Write clear product requirements and drive execution with Engineering, Design, and QA to deliver fast, high-quality improvements What success looks like Increased website conversion and more users who click “Start Sign-up” Faster experimentation cycles with strong learnings Close alignment and smooth experience between Web and Sign-up flows Strong collaboration with Brand and Marketing on messaging & campaigns Clear narrative of successes, insights, and next bets What skills and experience we think you have Growth mindset & experimentation: You’re always seeking new ways to drive user acquisition, testing hypotheses through A/B experiments and conversion rate optimization leveraging experience in growth marketing, SEO/landing page optimization, and product-led growth User empathy & psychology: You deeply understand user needs, motivations, and behaviors, using insights to craft compelling narratives that drive conversion Commercial acumen: You have a solid understanding of subscription-based business models and key growth drivers Strong analytical skills: You excel at analyzing data, measuring KPIs, and making informed decisions. Hands-on experience with analytics tools: You’re comfortable working with Amplitude, Mixpanel, Google Analytics, or similar platforms Excellent organizational and strategic thinking skills: You can balance short-term impact with long-term vision, effectively prioritizing initiatives Great communication skills: You thrive in cross-functional teams and can clearly articulate insights, priorities, and strategies Leadership experience: You’re an experienced leader who provides clarity, fosters alignment, and empowers cross-functional teams toward impactful outcomes It's a plus if you also have: Experience in subscription or consumer health tech Knowledge of SEO or content marketing Experience optimizing funnels in multiple markets People management experience What we offer Flexible work arrangement - you will be part of a team based in and around Stockholm that values effective collaboration and transparent communication, irrespective of work location Professional development - you will collaborate with industry leading developers, promoting continuous growth and skill enhancement Modern technology - you will leverage innovative technologies and tools, within an environment that empowers you to contribute ideas and take ownership of your work Impactful projects - you will contribute to groundbreaking projects that redefine industry standards and create tangible value Commitment to quality - you will join a dynamic and progressive organization that prioritizes profitable, long-term product development Location We are remote-friendly, but we find great value in being able to connect with our teams in person. Most of the Product Growth team is located in Stockholm.  How to apply To apply, just upload your CV and answer the questions on the application form. Keep in mind that we can't accept applications through email because of GDPR, and only applications submitted via the career site (and in English) will be considered. At Natural Cycles we value diversity and inclusion because we know that teams with people from different backgrounds and experiences are stronger. We welcome candidates from all walks of life and are committed to creating an inclusive environment for all employees and candidates.

WHAT WE DO AT QLIRO At Qliro we deliver safe and simple payments. We are a dedicated partner to our merchants who serve their customers every day. We believe that if our merchants grow, we grow. We are a company of dedicated, friendly and highly competent people that together have redefined what Qliro and payments can be. We are now on a journey of scaling our business both here in Sweden and the Nordics. WHAT WE ARE LOOKING FOR We are looking for a new Head of Merchant Success to join our team. In this role you will have the possibility to develop as a leader and make your team shine. We will create the best and exhilarating atmosphere for both our merchants, their end-consumers, and our employees. Our Head of Merchant Success is moving into a new internal role, so we're looking for someone to lead the team and grow our merchant relationships. You'll manage four teams within Merchant Success — Merchant Support, Merchant Tech, Merchant Onboarding, and Merchant Underwriting — and work closely with Sales through the final stage of the sales cycle and into onboarding. You'll own the merchant journey, spot what needs improving, and lead the changes that get us there. WHAT YOU’LL DO: * Own the onboarding journey from contract to go-live, so merchants can start quickly * Make sure your teams deliver consistently for our merchants and deliver over their expectations * Set the strategy and roadmap for the merchant journey, and drive improvements in your teams and across the wider organisation * Act as an interface between merchants and the product organization to identify whether current needs are being met by the product, and any new requirements the merchants may develop over time * Support Sales and Key Account Managers in closing deals and ensuring friction free product integration * Support your team on Merchant Onboarding projects WE BELIEVE THAT YOU: * Have previous experience som Customer Success organisations, preferably within scaling SaaS companies * Have worked with improving and automising onboarding flows * You have previous experience from leading teams, it's a plus if you have led teams as a second level manager before * Previous experience from working within Payments is a clear advantage * Have the ability to participate in strategic discussions and translate them into actionable goals for your team * Can communicate efficiently across departments, and seniority levels to enable effective collaboration with team members, peers, and C-level management * Act as a role model within AI adoption, inspiring your teams how they can increase efficiency and improve ways of working (at Qliro we use Claude) * Are fluent in spoken and written English, and Swedish. Any other nordic language fluency is a plus! WOW IN EVERYTHING WE DO Qliro is the place for those who are curious, passionate, and love collaboration. Together, we create wow in everything we do. We want you to feel comfortable being yourself and bringing your unique perspectives. At Qliro, there is a place for you, whoever you are. We believe differences make us stronger. We value flexibility and remote work, while also believing in the power of meeting in real life. With a mix of remote work and office collaboration, we aim to create a flexible workplace that works for both you and Qliro. Does this sound like your next role? What are you waiting for - apply now! ---------------------------------------------------------------------------------------------------------------------------------- Qliro is an equal opportunity employer. All qualified applicants will be considered for employment without regard to gender, gender identity or expression, national origin, religion or other beliefs, disability, sexual orientation or age.